[topshotter247]

hi i ahve been advised to pot my hijack this log because ...i have the following problems...

1. my computer freezes when it feels like, it could be 10 minutes or even a couple of hours and when it freezes nothing can be done, i mean ctrl/alt and delete dont work so it has to be turned off from the mains and then restarted.

2. when running videos or music mainly,i get an error message opo up saying send report to microsoft and it gives u 3 options , debug ,send , dont send..... if u click send or dnt send the desktop goeas blank except for the wall paper which remains and after 2 seconds it reappears but the quick launch has gone and the icons i have hidden in my taskbar reappear.

3. i think it might freeze because i have noticed that in my C: directory i get a file called "itouch_crash_info.txt"....which sometimes i cant delete because it is being used by another program, as the messgae says, when i open this file it is blank....i have a logitech (itouch) wireless keyboard and mouse..just so u know

this hasd been happening for the last 4 weeks and i have run cleaners and it still happens.

here is my log as requested...

please help.........

thank you


Logfile of HijackThis v1.99.1
Scan saved at 20:41:51, on 16/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Icons\Seticon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\ATI Multimedia\main\launchpd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AOL 9.0\AOL 9.0a\waol.exe
C:\Program Files\AOL 9.0\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.trafficsw...9f00b7cf78b6c87
R3 - Default URLSearchHook is missing
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Mukarrak\Application Data\Mozilla\Profiles\default\upuww1vn.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Seticon] C:\Program Files\Icons\Seticon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117716716140
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{98C41E4A-4E2A-4860-9BF7-E4AD7B10B785}: NameServer = 205.188.146.145
O18 - Protocol: bw+0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

[Advertisements]

Hi,


We are sorry to have missed your log due to heavy traffic.

If you still need help, please post back a fresh Hijack This log.

If the problem has been resolved, please let us know.

[tampabelle]

Hi,


We are sorry to have missed your log due to heavy traffic.

If you still need help, please post back a fresh Hijack This log.

If the problem has been resolved, please let us know.

[topshotter247]

 log_23_july_2005.txt   15.08KB   120 downloadsi have been waiting ages for someone to get back to me and now i have to post my log all over again...its been almost 3 weeks.... well here is ma log and yes my computer still freezes ......and this is making me

it might be a hard ware problem...i really need help....please dont ignore me again...


here is ma log......

Logfile of HijackThis v1.99.1
Scan saved at 00:25:37, on 24/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Icons\Seticon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Multimedia\main\launchpd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\AOL 9.0\AOL 9.0a\waol.exe
C:\Program Files\AOL 9.0\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R3 - Default URLSearchHook is missing
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Mukarrak\Application Data\Mozilla\Profiles\default\upuww1vn.slt\prefs.js)
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Seticon] C:\Program Files\Icons\Seticon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117716716140
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{98C41E4A-4E2A-4860-9BF7-E4AD7B10B785}: NameServer = 205.188.146.145
O18 - Protocol: bw+0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw+0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw-0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw-0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw00 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw00s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw10 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw10s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw20 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw20s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw30 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw30s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw40 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw40s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw50 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw50s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw60 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw60s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw70 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw70s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw80 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw80s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw90 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw90s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwa0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwa0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwb0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwb0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwc0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwc0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwd0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwd0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwe0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwe0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwf0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwf0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - (no file)
O18 - Protocol: bwg0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwg0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwh0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwh0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwi0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwi0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwj0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwj0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwk0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwk0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwl0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwl0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwm0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwm0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwn0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwn0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwo0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwo0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwp0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwp0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwq0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwq0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwr0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwr0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bws0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bws0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwt0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwt0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwu0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwu0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwv0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwv0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bww0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bww0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwx0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwx0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwy0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwy0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwz0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwz0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: offline-8876480 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

can some one please help......

please..

[tampabelle]

Hi Topshotter247,


Once i have picked up the topic, I will be handling it.


Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entries, delete some files or uninstall some programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

CleanUp
Ewido Security Suite

Install Ewido, and update the definitions to the newest files. Do NOT run a scan yet.

2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

and all the O18 entries which look similar to O18 - Protocol: bw+0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).

3. Remove Infections

Run CleanUp and delete all temp files including temporary internet files

Run Ewido full scan. Let it fix any items it finds.

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder. Dont delete the folder, only the files in it !!!!!!!!


Reboot the PC in Normal Mode.


Run Hijack This and post a fresh HJT log along with Ewido scan report.

[topshotter247]

than-x for the prompt reply i have run ewido security suite and clean up......and below are the logs from both f-iles....
.
.my computer seems to be fine at the moment ....but i havent been on it long enough for it too freeze......if the problem persisitsi will let u know but for now thank you very much.....
..
here is my ewido log
..
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 20:03:06, 24/07/2005
+ Report-Checksum: 51A1A7A3

+ Scan result:

HKU\S-1-5-21-854245398-861567501-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86227D9C-0EFE-4F8A-AA55-30386A3F5686} -> Spyware.YourSiteBar : Cleaned with backup
HKU\S-1-5-21-854245398-861567501-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A3FDD654-A057-4971-9844-4ED8E67DBBB8} -> Spyware.ISTBar : Cleaned with backup
C:\Documents and Settings\Mukarrak\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Program Files\AOL\Broadband CheckUp\vendors\aoluk\content\template\driven_dev\BroadBandAsst\Voyager100\drivers\WAN Driver\dsldrv\UserDiag.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\AOL\Broadband CheckUp\vendors\aoluk\content\template\driven_dev\BroadBandAsst\Voyager100\drivers98\WAN Driver\dsldrv\UserDiag.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\Logitech\Resource Center\installers\tonline\T-Dialer.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\Mozilla Firefox\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\Program Files\mozilla.org\Mozilla\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\Program Files\Netscape\Netscape Browser\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\Program Files\SWiSHpix\ScreenSaver.scr -> Heuristic.Win32.Dialer : Cleaned with backup


::Report End



and here is the hijack this log.....
.
.Logfile of HijackThis v1.99.1
Scan saved at 20:09:34, on 24/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Icons\Seticon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Multimedia\main\launchpd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\AOL 9.0\AOL 9.0a\waol.exe
C:\Program Files\AOL 9.0\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\CCleaner\ccleaner.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Mukarrak\Application Data\Mozilla\Profiles\default\upuww1vn.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Seticon] C:\Program Files\Icons\Seticon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117716716140
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{98C41E4A-4E2A-4860-9BF7-E4AD7B10B785}: NameServer = 205.188.146.145
O18 - Protocol: bw+0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw-0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw00 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw00s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw10 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw10s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw20 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw20s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw30 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw30s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw40 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw40s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw50 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw50s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw60 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw60s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw70 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw70s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw80 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw80s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw90 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bw90s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwa0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwa0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwb0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwb0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwc0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwc0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwd0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwd0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwe0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwe0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwf0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwf0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - (no file)
O18 - Protocol: bwg0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwg0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwh0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwh0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwi0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwi0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwj0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwj0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwk0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwk0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwl0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwl0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwm0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwm0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwn0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwn0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwo0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwo0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwp0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwp0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwq0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwq0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwr0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwr0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bws0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bws0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwt0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwt0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwu0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwu0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwv0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwv0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bww0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bww0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwx0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwx0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwy0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwy0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwz0 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: bwz0s - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O18 - Protocol: offline-8876480 - {17727DE3-7DF7-4CD3-A125-CBDA44852263} - (no file)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

thanx again...please let me know if i need to do any more clean ups please..
.
.than xagain
..
max

[tampabelle]

Hi Max,


Thats good news !!!!


Can you fix all those O18 - Protocol ...... entries in HJT ???


Please visit Panda and do an online scan. Save the scan report.

Run Hijack This and post a fresh HJT log along with Panda scan report.

[topshotter247]

here is m,a new log from hijack this and ewido
..
.
my ewido log is as follows........
.
. ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 20:03:06, 24/07/2005
+ Report-Checksum: 51A1A7A3

+ Scan result:

HKU\S-1-5-21-854245398-861567501-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86227D9C-0EFE-4F8A-AA55-30386A3F5686} -> Spyware.YourSiteBar : Cleaned with backup
HKU\S-1-5-21-854245398-861567501-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A3FDD654-A057-4971-9844-4ED8E67DBBB8} -> Spyware.ISTBar : Cleaned with backup
C:\Documents and Settings\Mukarrak\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Program Files\AOL\Broadband CheckUp\vendors\aoluk\content\template\driven_dev\BroadBandAsst\Voyager100\drivers\WAN Driver\dsldrv\UserDiag.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\AOL\Broadband CheckUp\vendors\aoluk\content\template\driven_dev\BroadBandAsst\Voyager100\drivers98\WAN Driver\dsldrv\UserDiag.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\Logitech\Resource Center\installers\tonline\T-Dialer.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\Mozilla Firefox\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\Program Files\mozilla.org\Mozilla\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\Program Files\Netscape\Netscape Browser\plugins\npzango.dll -> Spyware.WinAD : Cleaned with backup
C:\Program Files\SWiSHpix\ScreenSaver.scr -> Heuristic.Win32.Dialer : Cleaned with backup


::Report End
.
.
..
.
.
and here is my hijack this log..........
.
..
Logfile of HijackThis v1.99.1
Scan saved at 00:18:38, on 25/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Icons\Seticon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Multimedia\main\launchpd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Hijack This\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Mukarrak\Application Data\Mozilla\Profiles\default\upuww1vn.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Seticon] C:\Program Files\Icons\Seticon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .xml: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117716716140
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

please let me know if thre is n e thing welse i need to do..
.
.thanx again max
.

[tampabelle]

Hi Max,


You need to do a lot of things still. You need to make sure that you stay clean.



CONGRATULATIONS !!!!!!! Your PC is clean



I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!

[topshotter247]

thanx for ur help and i will follow all those steps.....
..
.
thanx alot .

.max.

[tampabelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.