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Laptop Display Panel Messed Up


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#1
dhlrtist

dhlrtist

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Thanks for being here.

I have a Dell Latitude with XP. I was on line researching some info when there appeared this highlight over the bottom third of the screen. I could still see through it and went on along for a while longer. I went away and I assumed it was the web site. Sometime later I come back and it is hibernating. I hit the power button the desktop reapears but the bottom third. It is still there because I can still access the icons with the mouse, I just have to guess where stuff is.

Please help if you can.
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#2
makai

makai

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Boot the computer to Safe mode... hit the F8 key repeatedly as the computer boots up and do it before the windows splash screen.

When you get to the menu screen, choose safe mode.

The computer will boot, and you can check what the screen looks like.

Hopefully it's cleared up.

If it is, then probably it's a video driver problem and needs reinstallation.

If it's still messed up, then it could be your video card is bad, or your lcd screen. Windows uses a generic video driver in safe mode, and that too could be messed up, but it's quite unlikely.

Lets hope it's just a driver problem.

makai
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