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Install error


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#1
gwwar

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Everytime i attempt too install a game or software i get this message "An I/O error occured while installing a file. this is normally caused by bad installation media or a corrupt installation file" i have read this could be a cd drive so i got a new one and that didnt fix the problem then i was told it could be the RAM i switched it out with my other pc and that didnt fix it. I know its not the cd's because they install with no issues on my other PC. if you have any advice at all it will be much appreaciated. ;) :help: ;) :tazz:

Edited by gwwar, 16 July 2005 - 08:17 PM.

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#2
Guest_crapwheresmycrowbar_*

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Is all your software legit? Because if you've cracked your OS or something it might be corrupt :tazz: . I'm not really good at this kind of stuff.

If you're really desperate...reformat.
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#3
gwwar

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Yes i know for a fact that the software is legit.
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#4
gwwar

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#5
starjax

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start with running checkdisk on your drive. open my computer or explorer. right click on c drive and select properties. go to the tools tab and select error checking. at this point you want to select both boxes and then click start. it will say something about running check disk at next reboot. reboot the system.

when it completes we can look at the event log, under applictions. (control pane, admin tools). when looking at the application log scroll through the list and look for "winlogon" for "source". open it up and post the log here. why your looking in the event logs see if you see any events marked with a red x. post the entries here if there are any.

thanks,
Starjax
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#6
gwwar

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how do i copy the info and paste it on the forum.... for some odd reason my clipboard will not let me copy it.
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#7
gwwar

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#8
starjax

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highlight, ctrl/c then ctrl/v
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#9
gwwar

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Checking file system on C:
The type of the file system is NTFS.
Volume label is HARDDISK.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 99 unused index entries from index $SII of file 0x9.
Cleaning up 99 unused index entries from index $SDH of file 0x9.
Cleaning up 99 unused security descriptors.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

78148160 KB total disk space.
10899666 KB in 22333 files.
6588 KB in 1668 indexes.
0 KB in bad sectors.
133184 KB in use by the system.
65536 KB occupied by the log file.
67108721 KB available on disk.

512 bytes in each allocation unit.
156296321 total allocation units on disk.
134217443 allocation units available on disk.

Internal Info:
40 bb 00 00 cc 5d 00 00 11 70 00 00 00 00 00 00 @....]...p......
3a 00 00 00 00 00 00 00 ef 02 00 00 00 00 00 00 :...............
fe 22 0a 02 00 00 00 00 2e 78 80 0b 00 00 00 00 .".......x......
36 46 ba 05 00 00 00 00 92 2e 39 1e 01 00 00 00 6F........9.....
64 a9 9d 32 04 00 00 00 46 8c ed 6c 05 00 00 00 d..2....F..l....
99 9e 36 00 00 00 00 00 88 38 07 00 3d 57 00 00 ..6......8..=W..
00 00 00 00 00 4a 43 99 02 00 00 00 84 06 00 00 .....JC.........

and the next winlogon :tazz:

e type of the file system is FAT32.

A disk check has been scheduled.
Windows will now check the disk.
Volume Serial Number is 232F-16DB
Windows has checked the file system and found no problems.
78129056 KB total disk space.
41472 KB in 10 hidden files.
4544 KB in 136 folders.
713152 KB in 5551 files.
77369856 KB are available.

32768 bytes in each allocation unit.
2441533 total allocation units on disk.
2417808 allocation units available on disk.

Converting drive \\?\Volume{41de6eb8-3587-11d9-9be3-806d6172696f} to NTFS...

Convert will take some time to process the files on the volume.
When this phase of conversion is complete, the computer will restart.
Determining disk space required for file system conversion...
Total disk space: 78148161 KB
Free space on volume: 77369856 KB
Space required for conversion: 170076 KB
Converting file system
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#10
gwwar

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Here are the error logs

Product: J2SE Runtime Environment 5.0 Update 2 -- Error 1311.Source file not found(cabinet): C:\Documents and Settings\TONY\Local Settings\Temporary Internet Files\Content.IE5\XLO2CBDJ\jp150020[1].cab. Verify that the file exists and that you can access it.

and the Second one

Faulting application acrord32.exe, version 6.0.1.1091, faulting module acrord32.exe, version 6.0.1.1091, fault address 0x0031879c

and the third

Product: Microsoft Broadband Networking -- Unable to install because a newer version of this product is already installed

and the final one

Product: Microsoft Broadband Networking -- Unable to install because a newer version of this product is already installed
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#11
starjax

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ok. no really big deals there. you might go to java.com and download the lataest version of java. same with acrobat reader.

so you definately needed to run checkdisk. try the install now and see what happens
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#12
gwwar

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still getting the same error message.
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