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Smitfraud / PSguard infection [resolved]

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Hi! First, I have to say, this is a great, great site, with great, great links - thank you to all volunteers! It REALLY helped me with this, as well as how to deal with these problems going fwd... and as you say, there will be more...

I have followed your Start Here instructions and now have CLEAN scans on Ad-aware, Spybot, Trendmicro (Venus & online), TDS (which I have to laugh did not identify the Intel32 red-dot exe in the windows system32 folder as part of it's process scan, but did tip me off because I saw the icon fly by!) and Norton. Also ran Smitrem.exe last after I saw it recommended to another post.

Computer seems fine, no symptoms, but wanted to close the loop here with a quick review of my Hijackthis log to see if anything (or anything else) is still there. Thank You again! This site is permanently bookmarked and I have told everyone I know...

FYI, Ad-aware initially detected the infection, and labled it "CoolWebSearch" but after I "deleted all the items", they re-appeared somehow (or were never deleted). Spybot did not even identify the infection on the first run, but once I had broken up and deleted pieces of it, Spybot found a few more. The first real progress seemed to occur after I deleted a .dll file in the local machine key, then ran TrendMicro Venus. This then killed the popups and restored the Explorer home page finally. Also, Norton caught the infection (orsomething else) immediately as it was being installed and deleted somethings real time, but after the dust had settled, I did a Norton scan first and it identified that I had a virus called "Trojan.Smartpage.M" However, I could not find the files in the registry it said to remove - not sure I had (or have) this virus, but it isn't coming up on any scans now.

THANKS AGAIN, I forgot - do you geeks take donations? If so, I am in--

Normal PC User

Log is:

Logfile of HijackThis v1.99.1
Scan saved at 6:43:50 AM, on 7/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Woodruffc\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://remote.cpiinternational.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
O1 - Hosts: www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - c:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://remote.cpiint...l.com/msrdp.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://neogen.webex...bex/ieatgpc.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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    retired HiJack Helper

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Welcome NormalPCuser to Geeks to Go!

The HijackThis log looks clean.

Please do a Panda online scan.

Make sure that you choose "fix" or "clean".
Save that log and post it here in your reply. Let's see what that says.

Also, can you check the log Norton makes to see what it found where?
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Hi g2i2r4,

And thank you!

Great suggestion, please find Norton log attatched as jpg. Yep, it says it was (did) delete trojan.startpage.m and 2 other items (although there are items below per scroll bar, these are of a previous date).

Next, Panda looks like a very hot engine! See log attached also as txt- however, I was looking closely and never saw a button in the Activescan screens to fix or clean, so w.exe is STILL on my C: as well as whatever else, so how should I proceed?

What else?

Also, I never did scans in safe mode, when should I resort to this as a general rule?

Next, I never loaded/ran "Ewido" because GTG advised only one antivirus and I had Norton on board- should I dump Norton in favor of this one? Can I/should I use both? I am not impressed that Norton missed the smitFraud or Coolwebsearch elements... it seems to have missed a few things and let them through- is this acceptable?

Also, I would like to use/run live 2 or 3 antispy programs, Ad-aware, and two others like Spybot and/or a Panda product and/or Trend Venus?), AT THE SAME TIME - is this a bad idea? Should I have only 1 program in active mode? Which one? Should I use that "blaster" program on recommended downloads for anything?

Last, I have another computer that is running windows 98ME and am following your Start Here protocol on that box for good measure (Cleanup! found 700 megs!). Am I waisting my time here, should I just dump that o/s altogether? (box has only a 700 processor w/ 750mb ram) It is running on a netgear router, not piggybacking on the XP internet connection running as a homenetwork host. It is not a power machine for us but my wife is on the internet all the time with it - any advice appreciated.

How could I have missed the PayPal icon? Toomuch great content here, that's why. I will donate, promise,

Thanks again,

Normal PC User

Attached Thumbnails

  • Norton_logjpg.JPG

Attached Files

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    retired HiJack Helper

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Ewido runs just fine next to Norton. Please run the scan and post me the result.

If your wife is using that computer and it works for her, leave it. Be sure to check for updates. There's nothing wrong with it. Make sure the computer is well protected.

I'll give you an advise when we are done with this computer.
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Another awesome program, looks very high quality. Here is the report:


Attached Files

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Let's see if we can clean up more.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection. First we will need to download a few tools that will help us in the removal of your problem.

Download about:buster by RubbeRDuckY.
Download CWShredder.
Download SpSeHjfix.

Save all of these files somewhere you will remember like to the Desktop.

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run About:Buster:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end.

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run SpSeHjfix. A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Reboot your computer into normal windows.

Please rerun Norton and Panda. Post me those logs.

After all that, please post back with how things went as well as the logs requested and a new HiJackThis log.
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OK, thanks again, a few bits and pieces found it seems form Panda, but i do have TDS-trojan detection software installed, don't know if what Panda found was part of that or a virus. logs below except Norton, which came up clean. I noticed something called CWS.msconfig was deleted-is this something CWS leaves? Also, in general, sometimes when I shut down, I get a window saying "Ending Program - Sample" and I always have to manually end it - have this on other computers too - what is it?

Could any of the adware I have travel across my wirelwss network from the XP computer to the 98SE computer by itself?

Thanks again,

Normal PC User

AboutBuster 5.0 reference file 30
Scan started on [7/18/2005] at [9:07:18 AM]
No Ads Found!
No Files Found!

AboutBuster 5.0 reference file 30
Scan started on [7/18/2005] at [9:11:18 AM]
No Ads Found!
No Files Found!

(7/18/05 9:16:08 AM) SPSeHjFix started v1.1.2
(7/18/05 9:16:08 AM) OS: WinXP Service Pack 2 (5.1.2600)
(7/18/05 9:16:08 AM) Language: english
(7/18/05 9:16:08 AM) Win-Path: C:\WINDOWS
(7/18/05 9:16:08 AM) System-Path: C:\WINDOWS\system32
(7/18/05 9:16:08 AM) Temp-Path: C:\DOCUME~1\WOODRU~1\LOCALS~1\Temp\
(7/18/05 9:16:21 AM) Disinfection started
(7/18/05 9:16:21 AM) Bad-Dll(IEP): (not found)
(7/18/05 9:16:21 AM) Bad-Dll(IEP) in BHO: (not found)
(7/18/05 9:16:21 AM) UBF: 8 - UBB: 4 - UBR: 15
(7/18/05 9:16:21 AM) UBF: 8 - UBB: 4 - UBR: 15
(7/18/05 9:16:21 AM) Bad IE-pages:
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
(7/18/05 9:16:21 AM) Stealth-String not found
(7/18/05 9:16:21 AM) Not infected->END


**** Run Keys ****

RUN: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
RUN: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
RUN: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
RUN: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
RUN: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
RUN: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
RUN: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
RUN: [bascstray] BascsTray.exe
RUN: [Apoint] C:\Program Files\Apoint\Apoint.exe
RUN: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
RUN: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
RUN: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
RUN: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
RUN: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
RUN: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
RUN: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

**** Browser Helper Objects ****

BHO: [Yahoo! Companion BHO] C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
BHO: [AcroIEHlprObj Class] c:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
BHO: [] C:\PROGRA~1\SPYBOT~1\SDHelper.dll
BHO: [AcroIEToolbarHelper Class] c:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
BHO: [CNavExtBho Class] C:\Program Files\Norton AntiVirus\NavShExt.dll

**** IE Toolbars ****

TOOLBAR: [Adobe PDF] c:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
TOOLBAR: [Norton AntiVirus] C:\Program Files\Norton AntiVirus\NavShExt.dll
TOOLBAR: [&Yahoo! Companion] C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll

**** IE Extensions ****

IEExt: [Web Browser Applet Control] C:\WINDOWS\System32\msjava.dll
IEExt: [Messenger] C:\WINDOWS\System32\msjava.dll
IEExt: [Research] C:\WINDOWS\System32\msjava.dll
IEExt: [Messenger] C:\Program Files\Messenger\msmsgs.exe

**** Hosts File Entries ****

HOSTS: localhost
HOSTS: www.dcsresearch.com
HOSTS: www.dcsresearch.com

**** IE Settings ****

Default Page: http://www.dell.com
Default Search: http://www.microsoft...=ie&ar=iesearch
Local Page: C:\WINDOWS\system32\blank.htm
Search Bar: http://search.msn.com/spbasic.htm
Search Page: http://www.microsoft...=ie&ar=iesearch

**** IE Context Menu (Right click) ****

IEContext: [&Yahoo! Search] file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
IEContext: [E&xport to Microsoft Excel] res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IEContext: [Yahoo! &Dictionary] file:///C:\Program Files\Yahoo!\Common/ycdict.htm
IEContext: [Yahoo! &Maps] file:///C:\Program Files\Yahoo!\Common/ycmap.htm

**** Layered Service Providers ****

LSP: RSVP UDP Service Provider
LSP: RSVP TCP Service Provider
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{B0B63559-F70F-44F0-AB7E-50042608B94A}] SEQPACKET 7
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{B0B63559-F70F-44F0-AB7E-50042608B94A}] DATAGRAM 7
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{83C4FBDB-0A09-4632-9F11-D56EBAB520EF}] SEQPACKET 0
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{83C4FBDB-0A09-4632-9F11-D56EBAB520EF}] DATAGRAM 0
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{C882E3D3-B68A-4B3B-9CA6-52DECF377478}] SEQPACKET 1
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{C882E3D3-B68A-4B3B-9CA6-52DECF377478}] DATAGRAM 1
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{F35887FF-4BE6-4354-A8EE-40E5AA3BB013}] SEQPACKET 4
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{F35887FF-4BE6-4354-A8EE-40E5AA3BB013}] DATAGRAM 4
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{DB2E44C6-7F87-40CA-A5B9-991457698368}] SEQPACKET 2
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{DB2E44C6-7F87-40CA-A5B9-991457698368}] DATAGRAM 2
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{7CE79CE8-F2DB-4363-AF94-B22BED30A0C0}] SEQPACKET 3
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{7CE79CE8-F2DB-4363-AF94-B22BED30A0C0}] DATAGRAM 3
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1188CEA-1252-469A-A1C4-0C786D04B70C}] SEQPACKET 5
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1188CEA-1252-469A-A1C4-0C786D04B70C}] DATAGRAM 5
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{0CDBB351-39D6-4972-A978-9A605B7049B4}] SEQPACKET 6
LSP: MSAFD NetBIOS [\Device\NetBT_Tcpip_{0CDBB351-39D6-4972-A978-9A605B7049B4}] DATAGRAM 6

**** Blocked Control Panel Items ****

BLOCKED: [ncpa.cpl] No
BLOCKED: [odbccp32.cpl] No

**** Downloaded Program Files ****

{30528230-99f7-4bb4-88d8-fa1d4f56a2ab} [C:\Program Files\Yahoo!\Common\yinsthelper.dll] C:\Program Files\Yahoo!\Common\yinsthelper.dll
{74D05D43-3236-11D4-BDCD-00C04F9A3B61} [http://a840.g.akamai...ll/xscan53.cab] C:\WINDOWS\System32\mfc42.dll C:\WINDOWS\loadhttp.dll C:\WINDOWS\aucfg.ini C:\WINDOWS\tmupdate.ini C:\WINDOWS\runtsckl.exe C:\WINDOWS\patchw32.dll C:\WINDOWS\Downloaded Program Files\xscan53.ocx
{7584C670-2274-4EFB-B00B-D6AABA6D3850} [http://remote.cpiint....com/msrdp.cab]
{8AD9C840-044E-11D1-B3E9-00805F499D93} [http://java.sun.com/...ndows-i586.cab]
{9A9307A0-7DA4-4DAF-B042-5009F29E09E1} [http://www.pandasoft...as5/asinst.cab]
{A8658086-E6AC-4957-BC8E-7D54A7E8A78D} [http://www.microsoft...ls/DoomCln.CAB]
{A8658086-E6AC-4957-BC8E-7D54A7E8A78E} [http://www.microsoft...20/SassCln.CAB]
{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} [http://java.sun.com/...ndows-i586.cab]
{CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} [https://www-secure.s...a/SymAData.cab]
{E06E2E99-0AA1-11D4-ABA6-0060082AA75C} [https://neogen.webex...ex/ieatgpc.cab]
{E77C0D62-882A-456F-AD8F-7C6C9569B8C7} [https://www-secure.s...ActiveData.cab]

**** Windows Services ****

[Alerter] %SystemRoot%\System32\svchost.exe -k LocalService
[ALG] %SystemRoot%\System32\alg.exe
[AppMgmt] %SystemRoot%\system32\svchost.exe -k netsvcs
[aspnet_state] %SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe
[AudioSrv] %SystemRoot%\System32\svchost.exe -k netsvcs
[BAsfIpM] C:\WINDOWS\System32\basfipm.exe
[BITS] %SystemRoot%\System32\svchost.exe -k netsvcs
[Browser] %SystemRoot%\System32\svchost.exe -k netsvcs
[ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
[ccPwdSvc] "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe"
[ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
[CiSvc] %SystemRoot%\system32\cisvc.exe
[ClipSrv] %SystemRoot%\system32\clipsrv.exe
[COMSysApp] C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
[Creative Service for CDROM Access] C:\WINDOWS\System32\CTSvcCDA.EXE
[CryptSvc] %SystemRoot%\system32\svchost.exe -k netsvcs
[DcomLaunch] %SystemRoot%\system32\svchost -k DcomLaunch
[Dhcp] %SystemRoot%\System32\svchost.exe -k netsvcs
[dmadmin] %SystemRoot%\System32\dmadmin.exe /com
[dmserver] %SystemRoot%\System32\svchost.exe -k netsvcs
[Dnscache] %SystemRoot%\System32\svchost.exe -k NetworkService
[ERSvc] %SystemRoot%\System32\svchost.exe -k netsvcs
[Eventlog] %SystemRoot%\system32\services.exe
[EventSystem] C:\WINDOWS\System32\svchost.exe -k netsvcs
[ewido security suite control] C:\Program Files\ewido\security suite\ewidoctrl.exe
[ewido security suite guard] C:\Program Files\ewido\security suite\ewidoguard.exe
[FastUserSwitchingCompatibility] %SystemRoot%\System32\svchost.exe -k netsvcs
[helpsvc] %SystemRoot%\System32\svchost.exe -k netsvcs
[HidServ] %SystemRoot%\System32\svchost.exe -k netsvcs
[HTTPFilter] %SystemRoot%\System32\svchost.exe -k HTTPFilter
[ImapiService] C:\WINDOWS\System32\imapi.exe
[iPodService] "C:\Program Files\iPod\bin\iPodService.exe"
[lanmanserver] %SystemRoot%\System32\svchost.exe -k netsvcs
[lanmanworkstation] %SystemRoot%\System32\svchost.exe -k netsvcs
[LmHosts] %SystemRoot%\System32\svchost.exe -k LocalService
[MDM] "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"
[Messenger] %SystemRoot%\System32\svchost.exe -k netsvcs
[mnmsrvc] C:\WINDOWS\System32\mnmsrvc.exe
[MSDTC] C:\WINDOWS\System32\msdtc.exe
[MSIServer] C:\WINDOWS\System32\msiexec.exe /V
[MSSQL$MICROSOFTBCM] C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe -sMICROSOFTBCM
[MSSQLServerADHelper] C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe
[navapsvc] "C:\Program Files\Norton AntiVirus\navapsvc.exe"
[NetDDE] %SystemRoot%\system32\netdde.exe
[NetDDEdsdm] %SystemRoot%\system32\netdde.exe
[Netlogon] %SystemRoot%\System32\lsass.exe
[Netman] %SystemRoot%\System32\svchost.exe -k netsvcs
[NetSvc] C:\Program Files\Intel\NCS\Sync\NetSvc.exe
[Nla] %SystemRoot%\System32\svchost.exe -k netsvcs
[NtLmSsp] %SystemRoot%\System32\lsass.exe
[NtmsSvc] %SystemRoot%\system32\svchost.exe -k netsvcs
[ose] C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
[PlugPlay] %SystemRoot%\system32\services.exe
[PolicyAgent] %SystemRoot%\System32\lsass.exe
[ProtectedStorage] %SystemRoot%\system32\lsass.exe
[RasAuto] %SystemRoot%\System32\svchost.exe -k netsvcs
[RasMan] %SystemRoot%\System32\svchost.exe -k netsvcs
[RDSessMgr] C:\WINDOWS\system32\sessmgr.exe
[RegSrvc] C:\WINDOWS\System32\RegSrvc.exe
[RemoteAccess] %SystemRoot%\System32\svchost.exe -k netsvcs
[RemoteRegistry] %SystemRoot%\system32\svchost.exe -k LocalService
[RpcLocator] %SystemRoot%\System32\locator.exe
[RpcSs] %SystemRoot%\system32\svchost -k rpcss
[RSVP] %SystemRoot%\System32\rsvp.exe
[S24EventMonitor] C:\WINDOWS\System32\S24EvMon.exe
[SamSs] %SystemRoot%\system32\lsass.exe
[SAVScan] C:\Program Files\Norton AntiVirus\SAVScan.exe
[SCardSvr] %SystemRoot%\System32\SCardSvr.exe
[Schedule] %SystemRoot%\System32\svchost.exe -k netsvcs
[seclogon] %SystemRoot%\System32\svchost.exe -k netsvcs
[SENS] %SystemRoot%\system32\svchost.exe -k netsvcs
[SharedAccess] %SystemRoot%\System32\svchost.exe -k netsvcs
[ShellHWDetection] %SystemRoot%\System32\svchost.exe -k netsvcs
[SNDSrvc] "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"
[Spooler] %SystemRoot%\system32\spoolsv.exe
[SQLAgent$MICROSOFTBCM] C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -i MICROSOFTBCM
[srservice] %SystemRoot%\System32\svchost.exe -k netsvcs
[SSDPSRV] %SystemRoot%\System32\svchost.exe -k LocalService
[stisvc] %SystemRoot%\System32\svchost.exe -k imgsvc
[SwPrv] C:\WINDOWS\System32\dllhost.exe /Processid:{261FF5D6-55B3-4D28-8348-7DBC93E219F0}
[Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
[SymWSC] C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
[SysmonLog] %SystemRoot%\system32\smlogsvc.exe
[TapiSrv] %SystemRoot%\System32\svchost.exe -k netsvcs
[TermService] %SystemRoot%\System32\svchost -k DComLaunch
[Themes] %SystemRoot%\System32\svchost.exe -k netsvcs
[TlntSvr] C:\WINDOWS\System32\tlntsvr.exe
[TrkWks] %SystemRoot%\system32\svchost.exe -k netsvcs
[upnphost] %SystemRoot%\System32\svchost.exe -k LocalService
[UPS] %SystemRoot%\System32\ups.exe
[VSS] %SystemRoot%\System32\vssvc.exe
[w32time] %SystemRoot%\system32\svchost.exe -k netsvcs
[WebClient] %SystemRoot%\System32\svchost.exe -k LocalService
[winmgmt] %systemroot%\system32\svchost.exe -k netsvcs
[WMDM PMSP Service] C:\WINDOWS\System32\MsPMSPSv.exe
[WmdmPmSN] %SystemRoot%\System32\svchost.exe -k netsvcs
[Wmi] %SystemRoot%\System32\svchost.exe -k netsvcs
[WmiApSrv] C:\WINDOWS\System32\wbem\wmiapsrv.exe
[wscsvc] %SystemRoot%\System32\svchost.exe -k netsvcs
[wuauserv] %systemroot%\system32\svchost.exe -k netsvcs
[WZCSVC] %SystemRoot%\System32\svchost.exe -k netsvcs
[xmlprov] %SystemRoot%\System32\svchost.exe -k netsvcs

**** Custom IE Search Items ****

SEARCH: [SearchAssistant] http://ie.search.msn...st/srchasst.htm
SEARCH: [SearchAssistant] http://ie.search.msn...st/srchasst.htm
SEARCH: [CustomizeSearch] http://ie.search.msn...st/srchcust.htm
SEARCH: [Default_Search_URL] http://www.microsoft...=ie&ar=iesearch

**** Complete IE Options ****

IEOPT: [NoUpdateCheck]
IEOPT: [Disable Script Debugger] yes
IEOPT: [Show_ChannelBand] No
IEOPT: [Anchor Underline] yes
IEOPT: [Cache_Update_Frequency] Once_Per_Session
IEOPT: [Display Inline Images] yes
IEOPT: [Do404Search]
IEOPT: [Local Page] C:\WINDOWS\system32\blank.htm
IEOPT: [Save_Session_History_On_Exit] no
IEOPT: [Show_FullURL] no
IEOPT: [Show_StatusBar] yes
IEOPT: [Show_ToolBar] yes
IEOPT: [Show_URLinStatusBar] yes
IEOPT: [Show_URLToolBar] yes
IEOPT: [Start Page] http://remote.cpiinternational.com/
IEOPT: [Use_DlgBox_Colors] yes
IEOPT: [Search Page] http://www.microsoft...=ie&ar=iesearch
IEOPT: [Default_Page_URL] http://www.dell.com
IEOPT: [AddToFavoritesExpanded]
IEOPT: [FullScreen] no
IEOPT: [Window_Placement] ,
IEOPT: [Use FormSuggest] no
IEOPT: [NotifyDownloadComplete] no
IEOPT: [Error Dlg Displayed On Every Error] no
IEOPT: [Error Dlg Details Pane Open] no
IEOPT: [AllowWindowReuse] CZ ĺ
IEOPT: [Use Custom Search URL]
IEOPT: [FormSuggest PW Ask] no
IEOPT: [Search Bar] http://search.msn.com/spbasic.htm
IEOPT: [ShowedCheckBrowser] Yes
IEOPT: [Check_Associations] No
IEOPT: [Default_Page_URL] http://www.dell.com
IEOPT: [Default_Search_URL] http://www.microsoft...=ie&ar=iesearch
IEOPT: [Search Page] http://www.microsoft...=ie&ar=iesearch
IEOPT: [Enable_Disk_Cache] yes
IEOPT: [Cache_Percent_of_Disk]
IEOPT: [Delete_Temp_Files_On_Exit] yes
IEOPT: [Local Page] %SystemRoot%\system32\blank.htm
IEOPT: [Anchor_Visitation_Horizon]
IEOPT: [Use_Async_DNS] yes
IEOPT: [Placeholder_Width]
IEOPT: [Placeholder_Height]
IEOPT: [Start Page] about:blank
IEOPT: [CompanyName] Microsoft Corporation
IEOPT: [Wizard_Version] 6.0.2600.0000
IEOPT: [FullScreen] no
IEOPT: [Display Inline Images] yes
IEOPT: [Search Bar] http://search.msn.com/spbasic.htm


Incident Status Location

Adware:adware/navhelper No disinfected HKEY_CLASSES_ROOT\CLSID\{BDF3E430-B101-42AD-A544-FADC6B084872}
Adware:adware/brilliantdigitalNo disinfected HKEY_CLASSES_ROOT\Interface\{48E59292-9880-11CF-9754-00AA00C00908}
Virus:Trj/Qhost.BM Disinfected C:\Program Files\TDS3\dcsres.exe
  • 0



    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Only one items needs to go.

Panda sees the other two bearing a signature that could be bad. But, as they are Norton and TDS3 they are no risk.

Open Notepad.
Copy the purple text from the box to an empty file.
Save it as ‘panda.reg’ to your desktop.
Choose ‘save as all types *.*’



Close Notepad.

Find ‘panda.reg’ on your desktop.
Doubleclick the file. Grant permission to add this to your Registry.
Wait for a message saying merge succesfull.

Reboot the computer. How is your computer running now?

Edited by g2i2r4, 18 July 2005 - 01:56 PM.

  • 0



    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Done! Very nice - the computer is fast, calm & quiet... very good, thank you!

I want to stay on track here, so I have downloaed Spywareblaster and installed it (it leaves you nothing to see it's running, how do you know?) but is there any detailed instructions on the site here to help with these recommendations:

-Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

-Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.

-Restrict the actions of potentially dangerous sites in Internet Explorer.

I also downloaded firefox and will begin using it.

Going fwd, which program should I buy? ewido? Spybot? (I am going to buy adware I think no matter what and have it active)

Regarding my other computers: I got a pop up today on my 98SE machine without explorer even running; I did all the Start Here stuff as I could, but have not sent a Hijackthis log, etc... I have not scanned in safe mode or used the 'Buster" and "Spseh" fixes yet, should I run those?
  • 0



    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Ok let's do it like this. I'll give you some advise using free programs for this computer.

Then I will close the topic, since this issue is solved.

You then post a new topic for the W98 computer.
Let me know you did and I'll see if I'm fast enough to come to the rescue. If not, one of my collegue will attend to that issue. In their hands you will be asured of great help too.

Is that ok by you?
  • 0



    New Member

  • Topic Starter
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Yes, a new topic seems in order. I'll also search the site for info.

Thank you very much for the time, my laptop is running great and I have firefox (much faster image loads and color) and spyblaster plus all the other stuff - so I am great\\

I am donating a good chunck tonight, thanks for the help!!!!!

This is a terrific resource-

Normal PC User :tazz:
  • 0



    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore


    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
  • 0

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