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Problem with Trusted Certificates


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#1
CT Yankee

CT Yankee

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I am running Win 98SE and using IE 5.0. I have just cleaned up a bad case of spyware (WinTools). I am trying to reactivate Zone Alarm Firewall, but it requires that I reload the browser certificates. If I go to " Tools / Internet Options" in IE, click on the content tab, and click the “Certificates” button, it shows that I have no "Trusted Root Certificates" and over 150 entries on the “Intermediate Certification Authorities” tab. Many of the certificates have foreign sounding names. I downloaded the certificate updater from MicroSoft and ran it - it said it loaded successfully, but the problem persists. My question is two-fold:

1. Is it safe to delete all of the “Intermediate Certification Authorities” entries?

2. How can I get my "Trusted Root Certificates" back?

The Microsoft website mentioned a possible problem with damaged ActiveX. Could this be causing the problem or could it be caused by the same thing(s) that caused the "certificate" problem.

Can IE be uninstalled and reinstalled without reinstalling windows? If so, would that solve my problem?

Many thanks for any help.
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#2
Tyger

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Sorry that no one has helped you. Go to the Microsoft update site, just click on update manager, and see if the Trusted Root Certificate update comes up on the scan. You can also go to the update download section and manually select and run it. Also, and maybe first, check Internet Options, Advanced and see if your SSLs are enabled.
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