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DVD-RW + CD-RW problems


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#1
angelslacker

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i have BTC DVD +/- R/RW

it works before but then i reformated my pc... now it can read dvds/cds but it doesn't read/burn blank cds (cd-r or dvd-r). i'm using nero for burning...

also i have a cd-rw... and it doesn't read any cds, and since it doesn't read it won't write too.

my computer recognizes both but it's not working...

any ideas why?
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#2
warriorscot

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Try remving them starting the pc then shut it down after windows is loaded then replace them and start it see if that helps. If you got a disc with the drives use them see if there is any diagnostic software in them anyhting useful.
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#3
angelslacker

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how can i 'remove' them? uninstall using device manager?

Edited by angelslacker, 18 July 2005 - 03:26 PM.

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#4
dsenette

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i think he means physically take the devices out....though it is a good idea to use either the add/remove hardwear or device manager. but i would probably go to the manufacturer's website and download the latest drivers and see if those fix it first
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#5
angelslacker

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but i don't know how to take the deivce off, i'm afraid that i if i do that i might damage it more?!
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#6
dsenette

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it's as simple as turning the machine off and unplugging the cables that come out of the back of the drive.
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#7
dsenette

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unless you are extremely rough or pull on the cable instead of the connector you cant mess it up
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