[Perculator]

We need to make sure all hidden files are showing so please:* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Now look for the file,
C:/WINDOWS/screen.html
and delete it .

Tell me if it worked

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i'm pretty sure the file is missing... the option of showing hidden files and protected files is set...

[amentma]

i'm pretty sure the file is missing... the option of showing hidden files and protected files is set...

[Perculator]

Please download FileFind from Atribune.
Unzip the file and save it to your desktop.

To run FileFind, please do the following:

• Click on FileFind.exe
• In the box labeled "Enter the directory to search"[LIST]
• Enter Drive eg.. C:\

[*]In the box labeled "Enter the file to search"

• Enter the file screen.html(s)

[*]Now click on the "Find" button
[*]Once the utility has found the files click on "Export"
[*]This will save a text file to your C:\ drive as "Export.txt"
[*]Double click on Export.txt, copy and paste this information in your next post