[bethq08]

I am helping a friend with an XP computer tht is doing nothing but rebooting. It gets to the Welcome screen and then reboots over and over.

She said this happened just after she ran Adaware. The computer has a history of spyware infections.

Would appreciate any ideas?

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Could be a number of things, try tapping the F8 key right after the beep until you get options, choose safe mode to see if it loads to the desktop, if so, reboot and try safe mode with networking to see if it loads and lets you access the internet, check your firewall has kicked in.

Look here

http://support.micro...kb;en-us;310396

http://support.micro...kb;en-us;308041

[Retired Tech]

Could be a number of things, try tapping the F8 key right after the beep until you get options, choose safe mode to see if it loads to the desktop, if so, reboot and try safe mode with networking to see if it loads and lets you access the internet, check your firewall has kicked in.

Look here

http://support.micro...kb;en-us;310396

http://support.micro...kb;en-us;308041

[ScHwErV]

Moving over to OS forum

[Johanna]

I hate XP's default auto reboot, and disable it immediately after doing an install, or if I'm working on someone's computer. If your friend has SP2 the F8 trick mentioned above should also give the option to shut the auto reboot off, otherwise, if you can get into safe mode, Control Panel> System>Advanced> Statr up & Recovery> Settings. Check your event logs in Admin tools for a clues, too. Post back and we'll go from there.

Johanna

[yodadahutt4242]

i really need help i cant do anything without my computer rebooting on its own for no reason. no virus program is detecting anything and i just recovered from that stupid se.dll trojan for the third time this is killing me and i cant do anything except log on to the internet without this happening and sometimes i cant even do that or log onto windows XP period. its a miracle i had time to do this. first the screen flickers to the XP bluescreen of death then goes black and reboots. NEED HELP