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Need Help! drpmon.dll and other problems [RESOLVED]


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#1
Dragnsfire

Dragnsfire

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I am having serious issues with spyware and malware on this computer (co-workers computer). I followed instructions on removal of the drpmon.dll from a previous post, hoping that would fix it, but it hasn't completely. Pop ups open up constantly, even if IE isn't open to begin with. I used all the tools and when I try to use the online virus scans from Panda or the Housecall one they both don't complete scanning and IE doesn't respond (though Panda gets to find one infected item before locking up). Please help soon! Thanks!

Here is my latest HijackThis Log:


Logfile of HijackThis v1.99.1
Scan saved at 10:06:38 AM, on 7/18/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
M:\Abacus\msgs.exe
C:\WINNT\system32\alrfmon.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\CMAPP\Client\cmappclient.exe
C:\WINNT\system32\actodemx.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Webshots\webshots.scr
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\WK9\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINNT\system32\richedtr.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE ,DllRun
O4 - HKLM\..\Run: [richup] C:\WINNT\system32\richup.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\WK9\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitelme32.exe
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [winsync] C:\WINNT\system32\arjqja.exe reg_run
O4 - HKLM\..\Run: [jrdwmfo] c:\winnt\system32\yqdzig.exe r
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [ws7h37e] alrfmon.exe
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [hBonRXK7h] actodemx.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0029.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

Edited by Dragnsfire, 21 July 2005 - 09:46 AM.

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#2
Guest_usetobe_*

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Welcome to Geeks 2 Go. Sorry about the delay in getting to your post, we have been very busy.

Do you still require help or are your problems resolved.

Please let me know and if you still require assistance, please post a fresh HJT log.

Regards,

Usetobe
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#3
Dragnsfire

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Yes, I do still require assistance as my boss is kinda gettin' on me to try and fix it before resorting to reformatting. I will post a new log as soon as I can access the computer with the problem.

Also, please let me know approximately how long it will take if I post a new one, because if it's going to take a week again I think my boss is going to have my head on a platter (and it isn't even my computer)

Edited by Dragnsfire, 25 July 2005 - 03:10 PM.

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#4
Guest_usetobe_*

Guest_usetobe_*
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once you post a new hjt log you will get a reply within a couple of hours, providing you take into consideration different time zones....i'm over in UK so i might be in bed. If i'm online when your post comes through you will get a reply within minutes, so don't worry. Once you first post was answered that was the long wait over. :tazz:
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#5
Dragnsfire

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Okay, I will have to post it later today (4:30pm my time, which is 12:30am your time I believe....so technically tomorrow for you) since my coworker is currently using it and is working on some stuff that is a rush to get out the door today. Thanks. :-)
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#6
Dragnsfire

Dragnsfire

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Here's the updated hijack this log file for today.

~Jennifer


Logfile of HijackThis v1.99.1
Scan saved at 4:37:11 PM, on 7/25/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
M:\Abacus\msgs.exe
C:\WINNT\system32\hotnpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\CMAPP\Client\cmappclient.exe
C:\WINNT\system32\heltime.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Webshots\webshots.scr
C:\WINNT\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Aprps\CxtPls.exe
C:\WINNT\system32\WISPTIS.EXE
C:\Documents and Settings\WK9\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINNT\system32\richedtr.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE ,DllRun
O4 - HKLM\..\Run: [richup] C:\WINNT\system32\richup.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\WK9\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitelme32.exe
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [winsync] C:\WINNT\system32\arjqja.exe reg_run
O4 - HKLM\..\Run: [jrdwmfo] c:\winnt\system32\yqdzig.exe r
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [ws7h37e] hotnpmgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [hBonRXK7h] heltime.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - https://www.apple.co...ex/qtplugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0029.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
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#7
Guest_usetobe_*

Guest_usetobe_*
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OK here we go.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

[*]Launch ewido, there should be a big E icon on your desktop, double-click it.
[*]The program will prompt you to update click the OK button
[*]The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido

Please download Cleanup from here:
Cleanup. Do not run it yet.

Set up PC to show hidden files.(Click link if you do not know how)
Show hidden files

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Scan local drives for temporary files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

After Cleanup! is finished:
  • Run Ewido.
    Click on full system scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report[list]
[*]Click Save report
[*]Save the report to your desktop
[*]Exit Ewido

Now scan with HJT and check the following entries if they still exist:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINNT\system32\richedtr.dll
O4 - HKLM\..\Run: [PSof1] C:\WINNT\system32\PSof1.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE ,DllRun
O4 - HKLM\..\Run: [richup] C:\WINNT\system32\richup.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\WK9\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitelme32.exe
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [winsync] C:\WINNT\system32\arjqja.exe reg_run
O4 - HKLM\..\Run: [jrdwmfo] c:\winnt\system32\yqdzig.exe r
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [ws7h37e] hotnpmgr.exe
[O4 - HKCU\..\Run: [hBonRXK7h] heltime.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0029.exe


Ensure no windows open except HJT and click fix checked

Using windows explorer locate and delete the following file if found

C:\Program Files\Aprps\cxtpls.dll
C:\WINNT\system32\richedtr.dll
C:\WINNT\system32\PSof1.exe
C:\WINNT\system32\richup.exe
C:\DOCUME~1\WK9\LOCALS~1\Temp\sysnet.exe
C:\winnt\system32\elitelme32.exe
C:\WINNT\system32\exp
C:\WINNT\system32\arjqja.exe reg_run
c:\winnt\system32\yqdzig.exe r
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINNT\system32\hotnpmgr.exe
C:\WINNT\system32\heltime.exe
C:\Program Files\Cas\Client\casclient.exe


Now reboot pc normally.

Run this online virus scan: ActiveScan - Save the results from the scan!

Rescan with HJT and post the log back, with the ewido and panda logs.

Also are you familiar with something called Abacus\msgs.exe on your M drive. Is this a program used by your work?
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#8
Dragnsfire

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Yes, Abacus is a calendaring program that also has something called Message Slips so that we can send messages back and forth through the network (like phone messages, etc). I will be trying to get all this done while my co-worker is at lunch this afternoon, since trying to get her off the computer is nearly impossible because of our workload most times. I'll post a new HJT log once I've finished everything.

~Jennifer
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#9
Dragnsfire

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Well, I did everything, deleted everything I was supposed to (though CleanUp! didn't give me the option of selecting 'Delete Prefetch Files'), and even though I haven't gotten any pop-ups on my co-workers computer yet, the Panda scan says I'm still Infected. Within the first couple of minutes of scanning it found 14 infected items....as I write this it's still going, not half-way through yet and it's up to 17, but at least it's running fully this time. *Waits longer for the scan* Lordy, we're up to 28 (with 6 of those 28 disinfected now). Why do I have a sinking feeling that I'm going to have to reformat this computer? Oi. The Panda scan scanned the entire network, however. Our server computer's drive and this one, so it's quite a bit more, since 99% of our working files are saved onto the server's hd. If you need me to, I can re-scan with Panda and select only the 'M' drive, which is my co-worker's comp. I think I'm going to have to educate the entire office of how to keep spyware off their computers. And the results are in....Here are the logs for HJT, Panda, and Ewido (which says I'm clean...hrm.):

LOGFILE #1 - HijackThis

Logfile of HijackThis v1.99.1
Scan saved at 6:49:40 PM, on 7/26/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
M:\Abacus\msgs.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\WK9\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - https://www.apple.co...ex/qtplugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe


LOGFILE #2 - Panda ActiveScan

{Attached due to it formatting oddly on this window...[bleep] notepad.}

LOGFILE #3 - Ewido Security Suite

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:57:52 PM, 7/26/2005
+ Report-Checksum: 158C39D9

+ Scan result:

No infected objects found.


::Report End



And that's everything....what do I do now?

~Jennifer

Attached Files


  • 0

#10
Guest_usetobe_*

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Why do I have a sinking feeling that I'm going to have to reformat this computer?



Cough Cough!!! Reformat......That is not a word in my vocabulary

Copy the filepaths below and paste them into notepad and save it to desktop.

C:\DOCUMENTS AND SETTINGS\WK9\FAVORITES\1111\1111.url
C\WINNT\DOWNLOADED PROGRAM FILES\f3initialsetup1.0.0.8.inf
C:\WINNT\SYSTEM32\bose.ico
C:\WINNT\Buddy.exe
C:\WINNT\cfgmgr52.ini
C:\DOCUMENTS AND SETTINGS\WK9\APPLICATION DATA\Sskcwrd.dll
C:\PROGRAM FILES\CasStub
C:\WINNT\SYSTEM32\cache32dsrf4535dfs
C:\DOCUMENTS AND SETTINGS\WK9\FAVORITES\Casino & Carrers
C:\Program Files\Cas\Client\casmf.dll
C:\Program Files\Cas\Client\Uninstall.exe
C:\Program Files\CMAPP\Client\cmappmf.dll
C:\RECYCLER\S-1-5-21-1757981266-73586283-839522115-1000\Dc2\ProxyStub.dll
C:\RECYCLER\S-1-5-21-1757981266-73586283-839522115-1000\Dc3.exe
C:\WINNT\Downloaded Program Files\f3initialsetup1.0.0.8.inf
C:\WINNT\system32\InstallerV3.exe


Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.
Unzip it to the desktop.

Open Notepad, and copy everything in the code box below and paste it into a new notepad file. Change the "Save As Type" to "All Files". Save it as fixme.reg on your Desktop. Make sure there is NO blank line above "REGEDIT4"!

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\APRPS]

[-HKEY_LOCAL_MACHINE\SOFTWARE\RICHED]

[-HKEY_CLASSES_ROOT\CLSID\{147A976E-EEE1-4377-8EA7-4716E4CDD239}]

[-HKEY_CLASSES_ROOT\Interface\{FA6FA7A5-2C49-4567-BA74-6DD1C36099EE}]

[-HKEY_LOCAL_MACHINE\software\classes\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}]

Locate fixme.reg on your Desktop and double-click on it. When it asks if you want to merge with the registry, click YES.

Reboot your computer into Safe Mode.

* Please run Killbox.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting them and pressing CTRL + C:

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

Rescan with HJT and post the log back.
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#11
Dragnsfire

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Done. At least I could get my co-worker to actually leave for lunch today :-). Here's the new HJT Logflie: Just lemme know what's next :-)

~Jennifer


Logfile of HijackThis v1.99.1
Scan saved at 12:29:57 PM, on 7/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
M:\Abacus\msgs.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINNT\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\CMAPP\Client\cmappclient.exe
C:\Documents and Settings\WK9\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - https://www.apple.co...ex/qtplugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

Edited by Dragnsfire, 27 July 2005 - 01:42 PM.

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#12
Dragnsfire

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Also, I just looked over my shoulder at her computer and saw an error message with the following text:

NSIS Error [title bar of error msg]

"The installer you are trying to use is corrupted on incomplete.
This could be the result of a damaged disk, a failed download, or a virus.

You may want to contact the author of this installer to obtain a new copy.

It may be possible to skip this check using the /NCRC command line switch (NOT RECOMMENDED).



Any thoughts on this one?

~Jennifer
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#13
Guest_usetobe_*

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Re NSIS error,

Try this

Clear the browser cache :
Click Start, select Settings and Control Panel.
Double-click Internet Options to open Internet Properties.
Click the General tab.
Click Delete Files.
Click OK on the Delete Files dialog box.
Click Delete Cookies.
Click OK.

Also update windows installer

Windows installer

Let me know how that gets on

Edited by usetobe, 28 July 2005 - 01:44 AM.

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#14
Dragnsfire

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Well, I won't know until lunchtime about the error message because that's when I'll be able to reboot the computer. And the windows installer seems to be up to date, because when I dl-ed it, comp said the service was already active. Am I all good as far as the spyware is concerned? (for now at least)

~Jennifer
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#15
Guest_usetobe_*

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Hi Jennifer,


As far as nasty malware is concerned.

From your log, I see nothing in the ways of trojans, nor any evil entities attempting to possess your computer, except for Windows but it's too late for that one. :tazz:

Congratulations your log now appears to be clean. ;)

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and AntiSpyware Net's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.
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