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Word 2000 attachment in Outlook 2000


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#1
thumper

thumper

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When I receive a Word 2000 attachment in my Outlook 2000 emails, the Word program loads then comes up with an error message affecting ms09.dll. Word then crashes. I seem to remember this had something to do with the normal.dot, but i can't remember why, or how it happened. Please help, as I have tried reinstallation of office etc.
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#2
peterm

peterm

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Have not tried this myself
t appears that it's looking for a Microsoft Office 2000 startup file.

Microsoft do not recommend installing Office 2000 with Windows 98. It is a very unstable combination - I've seen it cause me lots of problems when I've installed it on Windows 98 PCs in my office.

The error might be cause because you have 'Office Startup' in your startup folder. To remove that (I doesn't do much useful), click on your Start Menu, then Programs, then expand the Startup menu folder. It will show you some items that are run when Windows loads. If 'Office Startup' is in there, right-click that entry and select 'Delete'.

Reboot. Has the error gone?
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