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Got Spy Sheriff'ed, STILL have issues.... [RESOLVED]


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#1
PT_Sean

PT_Sean

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First- what an excellent forum this is! Thanks to all so far.

Kids WIN98 computer was Spysheriffed. I managed to ADAWARE and remove several files that were damaging according to this site. I even downloaded, and ran, in sequence all files, programs, regedits, ... according to the WIN98 process listed here: http://www.geekstogo...ers-t38940.html

I did not have a windows/prefetch directory and a few files listed in that thread were NOT on my PC.

I also ran a HouseCall, and some weird akaig.com (sp) software window popped up- that ain't right. Tried again, this time a Trend s/w window popped up, and I ran the tool. It found 2 MORE spy-wares, I fixed.

I still have the following problems:

1) The desktop icons for My Computer, Recycle Bin and Net Neighborhood are all gone. There is a white box with the flying windows logo inside.

2) When I do a Start, Settings, Control Panel, it takes about 90 seconds to return!

3) When I shutdown, I get a pop-up window that "This programs is not responding...Wait/End", but there is no title as to what program is running!!

4) If I attempt to run a chkdsk, or defrag, or Adaware, or something with some beef, the PC bogs right down afterwards. I have to reboot to get the PC back...

Again, WIN98.

Hijackthis log: (kids are in to MSN as you can tell!!) :tazz:

Logfile of HijackThis v1.99.1
Scan saved at 9:55:53 PM, on 07/18/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
c:\JETSUITE\jshelper.exe
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\USB FLASHDISK\UFD UTILITY 2003\UFDLMON.EXE
C:\PROGRAM FILES\USB FLASHDISK\UFD UTILITY 2003\UFDTOOL.EXE
C:\WINDOWS\SYSTEM\SVCHOST.EXE
C:\WINDOWS\SYSTEM\SYMCSVC.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\DILBERT\TOYSEL32.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\MY BRIEFCASE\DOWNLOADS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = lra.proxy.lucent.com:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.lucent.com;*.belllabs.com,*.ascend.com;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www1.sympatico.ca/"); (C:\Program Files\Netscape\Users\User00\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\ZOLKER005.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\PROGRAM FILES\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\DirectCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [TDKSTART] C:\PROGRA~1\TDK\TDKSTART.EXE
O4 - HKLM\..\Run: [TDKTASK] C:\PROGRA~1\TDK\TDKTASK.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [UFD Monitor9382] c:\Program Files\USB FlashDisk\UFD Utility 2003\ufdlmon.exe
O4 - HKLM\..\Run: [UFD Utility9382] c:\Program Files\USB FlashDisk\UFD Utility 2003\UFDTool.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [Auto Update] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\SYSTEM\symcsvc.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\RunServices: [wupd] C:\WINDOWS\SYSTEM\symcsvc.exe
O4 - Startup: Desktop Toys.lnk = C:\Program Files\Dilbert\Toysel32.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_AddToList.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O16 - DPF: {CC1B27ED-F25B-4F39-A083-F6515B41F7D8} (Motivus ERA ActiveX) - https://motivus.bell...abs/MOTIVUS.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab32846.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab31267.cab
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members5.club...tl_uploader.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007g...es/msnnames.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - (no file)
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#2
Kristy

Kristy

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Hello and welcome to Geeks To Go.

Lets start out with some general scans and see if we cant clean things up a little.

+++++ Step 1 +++++

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

+++++ Step 2 +++++

Update HiJackThis
  • Open HiJackThis
  • Click Open the Misc Tools Section
  • Click Check for update online
+++++ Step 3 +++++

After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

If you have recieved help elsewhere or no longer need our assistance, please let us know.

~Kristy
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#3
PT_Sean

PT_Sean

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Thanks for the help.

I gave up on the weekend and bought a new drive, with Win2K, xferred my files and threw the old drive away!

Thanks again.

S
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#4
Kristy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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