[renac]

Please help

I don't know much about my computer, but my Norton wo't delte this virus.

Thanks for your help.

RCM

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Simple things you can do:

Try deleting it in safe mode

Go to the Symantec site and see if they have special software to remove it. they have many downloadable applications for different troublemakers.

Open the containing folder, use the task manager to close down any applicaations that might be using it and delete it.

Not so simple things.

Go to the Malware forum and run their checks.

Delete it in MS-DOS mode. Not very difficult but there's a leaarning curve.

One problem with deleting it is there may be more stuff involved than just one file.

[Tyger]

Simple things you can do:

Try deleting it in safe mode

Go to the Symantec site and see if they have special software to remove it. they have many downloadable applications for different troublemakers.

Open the containing folder, use the task manager to close down any applicaations that might be using it and delete it.

Not so simple things.

Go to the Malware forum and run their checks.

Delete it in MS-DOS mode. Not very difficult but there's a leaarning curve.

One problem with deleting it is there may be more stuff involved than just one file.

[Tyger]

Here's your link:

http://securityrespo...n.adwaheck.html

[renac]

When I check the registry, there is nothing there.

Further suggestions?

Thanks

[Murray S.]

Howdy and welcome to G2G:

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread

Murray

[renac]

OK I have run cleanup, adaware and nav and nothing was found.

When i reboot before W98 opens I get a msg that a device needs the file motvcd.vxd

I have checked the system.ini file and regedit and there is no reference to this file.

When I try to run hijackthis I get a msg that a required file MSVBVM60.dll canot be found. HJT does not start.

What next??

Thanks for your help

[Murray S.]

Now you go to the Malware Forum and tell them what you just posted here!!

Murray

[Tyger]

When I try to run hijackthis I get a msg that a required file MSVBVM60.dll canot be found. HJT does not start.

What next??

Thanks for your help

This is a legitimate Windows file and is not included in some older versions of win98. If you Google it (yeah, that outfit again) and +download you will be able to download it, most probably in zipped form. It is associated with MS Visual Basic..