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Dr Watson Debugger


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#16
SussexDon1

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REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvMediaCenter"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvMcTray.dll,NvTaskbarInit"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_04\\bin\\jusched.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"msnappau"="\"C:\\Program Files\\MSN Apps\\Updater\\01.03.0000.1005\\en-gb\\msnappau.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"REGSHAVE"="C:\\Program Files\\REGSHAVE\\REGSHAVE.EXE /AUTORUN"
"Motive SmartBridge"="C:\\PROGRA~1\\BTYAHO~1\\SMARTB~1\\BTHelpNotifier.exe"
"HotCard Scanner Autodetect"="C:\\Program Files\\HotcardSoft\\BizCard2.0\\BCRAutoDetect.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers


Subkey --- Adobe.Acrobat.ContextMenu
{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}
C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll

Subkey --- ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}
C:\Program Files\ewido\security suite\context.dll

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

Subkey --- TDS-3
{E8ADA3E1-CE9B-44A0-A165-997304EF4E18}
C:\WINDOWS\system32\tds3shl.dll

Subkey --- WinZip
{E0D79304-84BE-11CE-9641-444553540000}
C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers


Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

desktop.ini
Watch.lnk
BT Yahoo! Help.lnk
==============================
C:\Documents and Settings\Mike Garland\Start Menu\Programs\Startup

desktop.ini
Watch.lnk
BT Yahoo! Help.lnk
desktop.ini
Desktop Manager.lnk
==============================
C:\WINDOWS\system32 cpl files


wuaucpl.cpl Microsoft Corporation
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
sysdm.cpl Microsoft Corporation
appwiz.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
nvtuicpl.cpl NVIDIA Corporation
timedate.cpl Microsoft Corporation
plugincpl140_01.cpl Sun Microsystems
jpicpl32.cpl Sun Microsystems, Inc.
access.cpl Microsoft Corporation
QuickTime.cpl Apple Computer, Inc.
powercfg.cpl Microsoft Corporation
odbccp32.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
inetcpl.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
bthprops.cpl Microsoft Corporation


Thanks for your help!
Mike
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#17
Metallica

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Looks good actually.

Next time you get an error can you check the Event Viewer logs and see if any entries were made around the time of the error.

1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.
2. In the console tree, click Event Viewer.

The Application, Security, and System logs are displayed in the Event Viewer window.

Regards,
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#18
SussexDon1

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Thanks for your help BUT the original problem remains that when I right click on a folder on my desktop the Win 32 error comes up swiftly followed by the Dr Watson Debugger and then an hourglass and the only way I can clear it is to switch the computer off and on again.
I went ot the Event Viewer and copied the errors below
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 04/08/2005
Time: 23:28:06
User: N/A
Computer: NEWCOMPUTER
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d

Here's the 2nd one
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 04/08/2005
Time: 23:27:56
User: N/A
Computer: NEWCOMPUTER
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x0000111d.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 6d 73 76 63 72 in msvcr
0038: 37 31 2e 64 6c 6c 20 37 71.dll 7
0040: 2e 31 30 2e 33 30 35 32 .10.3052
0048: 2e 34 20 61 74 20 6f 66 .4 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 30 31 31 31 64 0d 0a 0111d..

In the Systems Viewer there were three errors

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 04/08/2005
Time: 23:33:55
User: N/A
Computer: NEWCOMPUTER
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the ewido security suite control service.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 04/08/2005
Time: 23:33:28
User: N/A
Computer: NEWCOMPUTER
Description:
The MPMan F50 USB Driver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 04/08/2005
Time: 23:33:28
User: N/A
Computer: NEWCOMPUTER
Description:
The siregsrv service failed to start due to the following error:
The system cannot find the path specified.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

One of these relates to a Man 50 MP3 USB device I have had some problems with so shall I delete it off?

Rgds
Mike
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#19
Metallica

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Try this first please:

1. Click Start, click Run, type sysdm.cpl, and then click OK.
2. On the Advanced tab, under Performance, click Settings.
3. On the Data Execution Prevention tab, click Turn on DEP for essential Windows programs and services only
4. Click OK two times.

Let me know if that helps.

Regards,
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#20
SussexDon1

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Thanks but that item was already turned on.
Regards
Mike
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#21
SussexDon1

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Pieter
When I reboot its much slower followed by the blue box appearing
"Generic Host Process for Win 32 Services created a problem and needed to close"
Would you like the error signatrure's?
RGds
Mike
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#22
Metallica

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Yes please.
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#23
SussexDon1

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Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 05/08/2005
Time: 08:23:05
User: N/A
Computer: NEWCOMPUTER
Description:
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 63767320 74736f68 6578652e
0020: 302e3020 302e302e 206e6920 6e6b6e75
0030: 206e776f 2e302e30 20302e30 6f207461
0040: 65736666 30302074 30303030 3030

I got above from the Events Viewer "Applications"

Or shall I repeat the problem and write down the Error Signature? One of those I recall was s3Appname:sycchost.exe
s3Appver:0.0.0.0

Mike
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#24
Metallica

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One that I know we can fix. Hopefully it will take the others along with him.

Click Start > Run type services.msc > OK
In the list of services find:
siregsrv
Rightclick that line and choose Properties.
On the General tab Stop and set the service to disabled.
In HijackThis click Config > Misc Tools > Delete an NT service
In the dialog box paste: siregsrv

Reboot and try again please.

Regards,
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#25
SussexDon1

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I did this thanks. Shall I send you a new log? If so what do you require?
RGds
Mike
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#26
Metallica

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You still get the errors then?

Regards,
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#27
SussexDon1

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The same problems occur when I right mouse click any folder on my desktop which is an icon for say a programme e.g. Killbox
I feel like we are back to square 1.
BRgds
Mike
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#28
Metallica

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OK. Let's try tis alternative then>

Please follow all instructions exactly - I would advise printing them out:

1.) I need you to create a second account that is the same as your current one and a third (administrator) account. To create a new account:

Go to Start > Control Panel

Double-click on "User Accounts"

Go to "Create a New Account" type the new name for the account, then click the Next button. Choose "Computer Administrator", then click "create account". Now reboot your computer and log onto the new account you just created.

2.) Log-in to the third account.

3.) Go into Windows Explorer. You can get to Windows Explorer by right-clicking the Start button and go to "Explore". Once in Windows Explorer, go up to View > Explorer Bar and put a check next to "Folders".

4.) Then go up to Tools > Folder Options. Click the "View" tab and click "Show Hidden Files and Folders". UNcheck "Hide File Extensions for known file types" and UNcheck "Hide protected operating system files". Click Apply, click OK.

5.) Navigate to this folder:

C:\Documents and Settings\Old Username

* Old Username is not the actual name of that folder. The name of this folder is whatever name you have for the account with problems.

Once inside that folder, PRESS and HOLD the ctrl key. Then use your mouse and LEFT-click ALL files and folders to highlight them EXCEPT the following:

Ntuser.dat
Ntuser.dat.log
Ntuser.ini

Do NOT highlight those 3 files!

Once ALL files and folders are highlighted (except the above three!) go up to "Edit > Copy"

Now, navigate to this folder:

C:\Documents and Settings\New Username

New Username is whatever the name of your SECOND account (make sure it's NOT the 3rd account!)

Once inside that folder, go up to "Edit > Paste"

Now, log-off the third account and log-in into the SECOND account and your data will be there now. :tazz:

However, if you use Outlook we will have to copy your e-mails a different way so do NOT delete the first account yet! Just let me know if everything in the 2nd account is good after moving your data to it.

Regards,
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#29
SussexDon1

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Thanks for continuing support
However I don't follow above. I created a new account called "FGK". Above
2.) says "Log-in to the Third Account" So I need to create another account "FGK1"?
Sorry
Mike
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#30
Metallica

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Yes. You need two new accounts. At least one of them has to have Administrator rights so you can move the necessary files from the old to the new account you will be using.

Regards,

Edited by Metallica, 09 August 2005 - 02:46 AM.

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