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Computer not recognizing IEEE 1394


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#1
karen58

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I have a Kanguru USB 2 PCI card & internal hub(3 USB & 2 Firewire). I can use the USB ports but I cannot use the firewire ports. I updated the driver for the system from Microsoft but then had to uninstall that. I do not have any other firewire ports, but I do have listed in the device manager "OHCI compliant IEEE host controller". I am trying to capture video via firewire. Got any ideas? :tazz:
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#2
cheathawk1

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in the device manager, are there any "!" or "X" marks next to the device controller?

--Have you tried downloading the latest drivers for your device from the manufacture's web site?

--Chris
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#3
karen58

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I tried updating the 1394 controller but Windows said there was no better driver, I tried updating the USB controller & I ended up having to roll back that driver as everything went haywire. I have included a pic of my device manager, I see no problems. I put a Kanguru hub w/3 USB ports & 2 firewire ports in, the USB ports work but I cannot get the computer to recognize anything plugged into the firewire ports. Got any ideas? Thanks, Karen. :tazz:

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#4
Jack123

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Does the IEEE 1394 have an external power suppy? or does the PCI board have a 4 pin power conndctor on back of Board? - to provide external power. . .

Are you trying to run a video camera? How much current is your video device drawing? Did you load the drivers for video device first?

I don't know if Firewire is like USB . . . . . where after you install card & Hub in system. . . . You load driver for device 1st. . . Restart Computer..
Connect device with cable . . . . turn on device . . . .Plug & Play should find device .. . .if proper driver is loaded. . . do you have the video software installed?

Sorry, I don't know what you are trying to do.

How many Firewire connections do you have? I could not find specs on the Kanguru Board . . . .

I think that if you are trying to use a video camera . . . you may need to have an external powered Firewire Connector.

If the Hub part is mounted in front . . . . do you have internal cables connected securely & correctly?

Jack123

Edited by Jack123, 25 July 2005 - 10:03 PM.

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#5
karen58

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:tazz: I feel like a ditz...I removed my combo hub from my computer to realize that there was a cable missing from the firewire connectors; the USB cable was plugged in when I got it & no other cable. I have since rec'd the cable for the firewire connectors from Kanguru Solutions & wah laa, I have firewire capabilities. Thanks for your help, Sorry. ;)
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#6
Jack123

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OK- Sounds like you are in control. . .

Can you post the Model Number/s of the Kanguru USB 2 PCI card & internal hub(3 USB & 2 Firewire). I like to read the specs - I am doing research on USB / Firewire.

Thank You,

Jack123
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#7
cheathawk1

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I'm glad you solved your problem! We're always here to help!

--Chris
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#8
karen58

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:tazz: The model is 'USB2-COMBOHUB' with PCI card & internal hub. I bought it from Tiger Direct in Jan. but it is no longer available(# I46-1484). I went to Kanguru Solutions & couldn't find anything on it, the combo hub they show now is just USB ports. I love it when I buy something and then it is discontinued, makes me wonder why.... But at least it is working for me now, thanks and good luck on your research.
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