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Can't seem to remove adware ... highjack log too


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#1
jillcwood

jillcwood

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I have run ad Aware, Spybot S&D and Ewido before coming to your site. I also ran MS AntiSpyware and SpyDoctor in an attempt to get whatever it is off my system. I ran them while off-line, with my cable turned off. Even after cleaning and getting a supposedly clean bill of ehalth from the programs, I get Network Connection windows poppin open telling me that a program is trying to access "icannnews.com" and :licenseverify.com"

Something is on this mzachine and won't leave. I have theoretically cleaned Aurora, Nail, BookedSpace, AlwaysUpdateNews, MSW Seach, AdDestroyer, Transponder (Aurora, DrPMon and Boger) as well as Navidad Worm Worm off this system. Yet within minutes of getting online to come here, I was getting pop ups from Aurora and the ABI (AIB?) sources.

Help! please ..... (whimpering sounds inserted here)

Here's the HighjackThis log that I just created:

Logfile of HijackThis v1.99.1
Scan saved at 1:44:00 PM, on 7/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\ewido\security suite\SecuritySuite.exe
C:\Program Files\America Online 9.0d\shellmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
G:\Holding\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presari...&c=1c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/.../search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presari...&c=1c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\owner1\Application Data\Mozilla\Profiles\default\bw1b23n1.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [jhahpf] c:\windows\system32\umbcxss.exe r
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0d\AOL.EXE" -b
O4 - HKCU\..\Run: [boo] C:\WINDOWS\boo.exe
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Optimum Online Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\OptimumOnline\contextsearch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Advisor - {0DFB037F-A848-40A8-B0A3-ADC8C2F57F4B} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.co...clean_micro.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\Axdio3d.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - Unknown owner - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

________
And the Ewido report after the last time I cleaned -- less than an hour ago, but I am sure the stuff is all back.

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:02:21 PM, 7/19/2005
+ Report-Checksum: CDACE6DC

+ Scan result:

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon -> Spyware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\3DAE7D72-E23E-4148-8A00-938D98\35E3FC04-0208-4D51-817B-AC63D6 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\611588A3-8A16-40F9-BF97-5A382E\F8464663-BB5C-4F49-A912-877D66 -> TrojanDownloader.Small.abd : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\92504A14-878A-4F2A-8DC7-F4CCFF\28960A32-327A-48DF-8126-119E60 -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051026.dll -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051027.dll -> Spyware.Yahoo : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051028.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051029.exe -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051030.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051031.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051032.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051035.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051036.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051078.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051109.exe -> TrojanDropper.Agent.hl : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051115.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP105\A0051128.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\AuroraHandler.dll -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\iweshare.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\pkpaudrv.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\__delete_on_reboot__umbcxss.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\Temp\b.com -> TrojanDropper.Agent.pb : Cleaned with backup
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#2
jillcwood

jillcwood

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Please disregard this post at this point. I have managed to clean almost everything off the machine, with the exception of a file named Axdio3dl.dll in the system32 folder. This one refuses to leave, even using KillBox and Highjack this to try and forcibly remove it. It seems to like it there.

I will start a new thread about what is currently wrong.

Thank you
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