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#1
thistlesailor

thistlesailor

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this is my first attempt at posting for assistance,
I am dealing with incessant pop ups mostly for gambling sites, and selling popup removal crap. AAARRRHHHHGGGG!!!! help.

this is my hijack this file , THANK YOU!!!

Logfile of HijackThis v1.99.1
Scan saved at 5:59:36 PM, on 7/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton

AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton

Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton

AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton

Ghost\Agent\GhostTray.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround

Mixer\CTSysVol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\keighla\LOCALS~1\Temp\Temporary Directory 1 for

hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page

= http://news.google.c...shp?hl=en&gl=us
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = http://www.e4me.com
R0 - HKCU\Software\Microsoft\Internet

Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus -

{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program

Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F}

- c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [EM_EXEC]

C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common

Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]

C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton

SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB

Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program

Files\Norton SystemWorks\cfgwiz.exe" /GUID

{05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O8 - Extra context menu item: &Google Search -

res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word -

res://C:\Program

Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links -

res://C:\Program

Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English -

res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM -

{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP:

c:\windows\system32\aklsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.e4me.com
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 -

http://69.31.7.116/Java/cfs40320.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC}

(MessengerStatsClient Class) -

http://messenger.zon...tatsPAClient.ca

b31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows

Genuine Advantage Validation Tool) -

http://go.microsoft....467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl

Class) -

https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper

Flags Class) -

http://messenger.zon...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec

AntiVirus scanner) -

http://security.syma...t/vc/bin/AvSnif

f.cab
O16 - DPF: {4E7BD74F-2B8D-469E-DEFA-EB76B1D5FA7D} -

http://eztracks.aava...olbar/eztdl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://update.micros...Controls/en/x86

/client/wuweb_site.cab?1120053866600
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec

RuFSI Utility Class) -

http://security.syma...t/common/bin/ca

bsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

(MUWebControl Class) -

http://update.micros...V5Controls/en/x

86/client/muweb_site.cab?1120055451355
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall

Control) -

http://a840.g.akamai...ousecall.trendm

icro.com/housecall/xscan53.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} -

http://dm.screensave.../sinstaller.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}

(MessengerStatsClient Class) -

http://messenger.zon...tatsClient.cab3

1267.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C}

(MaxisSimsFamilyTeleX Control) -

http://thesims.ea.co...msFamilyTeleX.c

ab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn...SetupDownloader.

cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro

Class) -

http://messenger.zon...ro.cab32846.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078}

(ActiveDataInfo Class) -

https://www-secure.s...sa/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative

Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks -

C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks -

C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer,

Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service

(navapsvc) - Symantec Corporation - C:\Program Files\Norton

SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation -

C:\Program Files\Norton SystemWorks\Norton

Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service

(NPFMntor) - Symantec Corporation - C:\Program Files\Norton

SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) -

Symantec Corporation -

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program

Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec

Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -

C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
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#2
Perculator

Perculator

    Visiting Staff

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Hello and welcome to Geeks To Go.

Lets start out with some general scans, and see if we can clean things up a little.

+++++ Step 1 +++++
Please download ewido security suite it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates


Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")


+++++ Step 2 +++++

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

+++++ Step 3 +++++

Update HiJackThis
  • Open HiJackThis
  • Click Open the Misc Tools Section
  • Click Check for update online
+++++ Step 4 +++++

After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

If you have received help elsewhere or no longer need our assistance, please let us know.
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