I'm trying to troubleshoot my sister's computer so that she can get on the internet. She suffered a severe virus attack, and after the computer was repaired, her computer, we thought wasn't able to get online.
After calling Comcast, we found out that the computer is online, but is unable to access domain names because the winsock catalog needs to be reset and that we need to be walked through the process.
I called HP, the computer manufacturer, but they want 40 bucks for troubleshooting the computer, which I thought was a bit much.
So, I'm begging and pleading to see if someone can help us.
Can anyone walk me through the process to reset the Winsock catalog for Windows ME?