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HELP! I'm SO confused.. [CLOSED]


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#1
acdcgrl3753

acdcgrl3753

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Okay, I have problems with Aurora ABI and DrPMon.dll along with a bazillion other spyware and adaware programs on my computer so I read the Malware page that gives you the programs to download, but I dont know if I have to download all of them... I have Webroot Spy Sweeper on my computer already, so what do i do?
:tazz: I'm so confused/frusterated... Im this { } close to throwing my computer out a window... lol
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#2
Trevuren

Trevuren

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Hi acdcgirl and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

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#3
acdcgrl3753

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okay.. I deleted Webroot Spy Sweeper and ran Hijack this... here's my log file:

Logfile of HijackThis v1.99.1
Scan saved at 12:42:48 PM, on 7/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\windows\system32\JpXUz.exe
c:\windows\system32\cyfrvf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\WINDOWS\system32\JpXUz.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\DOCUME~1\Torie\LOCALS~1\Temp\12.tmp\thnall1a.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsout....htm&only=y&ck=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [pejhvn] c:\windows\system32\pejhvn.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [morphstb] C:\WINDOWS\morphstb.exe
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\userint32.exe
O4 - HKLM\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKLM\..\Run: [JpXUz.exe] C:\windows\system32\JpXUz.exe
O4 - HKLM\..\Run: [muqpgp] c:\windows\system32\rwwcplv.exe
O4 - HKLM\..\Run: [palbjtr] c:\windows\system32\cyfrvf.exe r
O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartUI.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O20 - Winlogon Notify: ckpNotify - C:\WINDOWS\SYSTEM32\ckpNotify.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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#4
Trevuren

Trevuren

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I never asked you to Delete SpySweeper but since it is off your machine, please do not reinstall it until we are all finished.

1. Please download the trial version of Ewido Security Suite Here
  • Install it, and update the definitions to the newest files.
  • DO NOT USE IT YET.
  • (if you already have the program, please just update)
2. Please download NailFix.zip from HERE to your Desktop.
  • Create a Folder on your desktop by rightclicking on an open area of your desktop, choosing NEW>>Folder.
  • Name the the new folder Nailfix
  • Click on Nailfix.zip and extract both files to this new Nailfix Folder you just created.
  • Close the Nailfix folder
  • DO NOT USE IT YET.
3. Download and install CleanUp! HERE*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
DO NOT USE IT YET.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Click HERE to be sure you can view hidden files.

2. ****Ensure you are NOT connected to the internet****.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode without networking.

4. We want to stop, disable and delete an added service (023)

To stop a service and set to 'disabled'
  • Go to Start > Run and type in Services.msc then click OK
  • Click the Extended tab.
  • Scroll down until you find the service.
    ===>Service: System Startup Service (SvcProc)
  • Click once on the service to highlight it.
  • Click Stop
  • Right-Click on the service.
  • Click on 'Properties'
  • Select the 'General' tab
  • Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  • From the drop-down menu, click on 'Disabled'
  • Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.


5. Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click “Kill process” for each one (If they still exist)

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\windows\system32\JpXUz.exe
c:\windows\system32\cyfrvf.exe
C:\WINDOWS\system32\JpXUz.exe
C:\DOCUME~1\Torie\LOCALS~1\Temp\12.tmp\thnall1a.exe


6. Once in Safe Mode, please double-click on Nailfix.cmd .
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

7. Now open and run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop
Close Ewido


8. Open HiJack, click SCAN.

9. Put a Check next to the following items:


R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [pejhvn] c:\windows\system32\pejhvn.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [morphstb] C:\WINDOWS\morphstb.exe
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\userint32.exe
O4 - HKLM\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKLM\..\Run: [JpXUz.exe] C:\windows\system32\JpXUz.exe
O4 - HKLM\..\Run: [muqpgp] c:\windows\system32\rwwcplv.exe
O4 - HKLM\..\Run: [palbjtr] c:\windows\system32\cyfrvf.exe r
O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\Run: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe




10. Now, with allwindows closed other than HJT, please click Fix checked and EXIT program.

11. Using Windows Explorer, please DELETE the following files/folders (with all their content), if they are still present. If you have to Search for a file with an incomplete path, please use the Windows Search Function.


C:\Program Files\Viewpoint<===Folder
C:\windows\system32\JpXUz.exe
c:\windows\system32\cyfrvf.exe
C:\DOCUME~1\Torie\LOCALS~1\Temp\12.tmp\thnall1a.exe
C:\WINDOWS\Nail.exe
c:\windows\system32\pejhvn.exe
C:\WINDOWS\morphstb.exe
C:\WINDOWS\userint32.exe
svhosts.exe<===Search for this one (Watch the spelling)
c:\windows\system32\rwwcplv.exe
c:\windows\SvcProc.exe

12. Run the program CleanUp!

13. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

14. Please post an Active scan log , Ewido Scan log and a fresh HiJackThis log. Let me know how your computer is running.

Regards,

Trevuren

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#5
acdcgrl3753

acdcgrl3753

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Well I followed all instructions and here are the results...

Logfile of HijackThis v1.99.1
Scan saved at 7:52:47 PM, on 7/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
c:\windows\system32\ixgrcf.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsout....htm&only=y&ck=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [qvfxwq] c:\windows\system32\ixgrcf.exe r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartUI.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: ckpNotify - C:\WINDOWS\SYSTEM32\ckpNotify.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


Active Scan

Incident Status Location Adware:adware/cws No disinfected C:\DOCUMENTS AND SETTINGS\TORIE\FAVORITES\GOING PLACES\Air Tickets.lnk
Adware:adware/apropos No disinfected C:\WINDOWS\SYSTEM32\auto_update_uninstall.log
Adware:adware/wupd No disinfected C:\WINDOWS\SYSTEM32\ide21201.vxd
Adware:adware/aurora No disinfected HKEY_CURRENT_USER\SOFTWARE\AURORA
Adware:adware/wintools No disinfected HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\ENUM\ROOT\LEGACY_TBPSSVC
Adware:adware/savenow No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\MAGNET
Adware:adware/powerscan No disinfected HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\BANDREST
Adware:adware/mediatickets No disinfected HKEY_CLASSES_ROOT\Interface\{00ada225-ea6c-4fb3-82e8-68189201ccb9}
Virus:Trj/Ranck.V Disinfected C:\et3243423.exe
Virus:Bck/Tunnel.A Disinfected C:\head891238.exe
Virus:Bck/Antvir.A Disinfected C:\lanman.exe
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 4:06:58 PM, 7/20/2005
+ Report-Checksum: 8757A5B5

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{1C01D150-91A4-4DE0-9BF8-A35D1BDF1001} -> Spyware.SafeSurfing : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000026-8735-428D-B81F-DD098223B25F} -> Spyware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{016235BE-59D4-4CEB-ADD5-E2378282A1D9} -> Spyware.AproposMedia : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01F44A8A-8C97-4325-A378-76E68DC4AB2E} -> Spyware.IEPlugin : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10E42047-DEB9-4535-A118-B3F6EC39B807} -> Spyware.SideFind : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -> Spyware.WinFavorites : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{339BB23F-A864-48C0-A59F-29EA915965EC} -> Spyware.HuntBar : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{87067F04-DE4C-4688-BC3C-4FCF39D609E7} -> Spyware.WebSearch : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{87766247-311C-43B4-8499-3D5FEC94A183} -> Spyware.HuntBar : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8952A998-1E7E-4716-B23D-3DBE03910972} -> Spyware.HuntBar : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} -> Spyware.MoneyTree : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A3FDD654-A057-4971-9844-4ED8E67DBBB8} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CC378B83-9577-44D0-B4F8-0DD965E176FC} -> Spyware.Esyndicate : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FAA356E4-D317-42A6-AB41-A3021C6E7D52} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-117609710-1682526488-839522115-1005\Software\Microsoft\Windows\CurrentVersion\Policies\AMeOpt -> Spyware.InternetOptimizer : Cleaned with backup
C:\52.exe -> Heuristic.Win32.Morphine-Crypted : Cleaned with backup
C:\Documents and Settings\Abby\Local Settings\Temp\THI3D39.tmp\morphstb.cab/morphstb.exe -> Spyware.ConsCorr : Cleaned with backup
C:\Documents and Settings\Abby\Local Settings\Temporary Internet Files\Content.IE5\7ATLHCDN\WinTA[1].cab/WToolsA.exe -> Spyware.Wintools : Cleaned with backup
C:\Documents and Settings\Abby\Local Settings\Temporary Internet Files\Content.IE5\V4ACLACH\WinTB[1].cab/WToolsB.dll -> Spyware.Wintol : Cleaned with backup
C:\Documents and Settings\jlsteve\Local Settings\Temporary Internet Files\Content.IE5\6P1S7X8E\WinTA[1].cab/WToolsA.exe -> Spyware.Wintools : Cleaned with backup
C:\Documents and Settings\jlsteve\Local Settings\Temporary Internet Files\Content.IE5\6P1S7X8E\WinTB[1].cab/WToolsB.dll -> Spyware.Wintol : Cleaned with backup
C:\Documents and Settings\jlsteve\Local Settings\Temporary Internet Files\Content.IE5\UG3P0H13\WinTB[1].cab/WToolsB.dll -> Spyware.Wintol : Cleaned with backup
C:\Documents and Settings\jlsteve\Local Settings\Temporary Internet Files\Content.IE5\YUEGQM3Q\WinTA[1].cab/WToolsA.exe -> Spyware.Wintools : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@linksynergy[2].txt -> Spyware.Cookie.Linksynergy : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@servedby.advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@trafficmp[1].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Torie\Cookies\torie@z1.adserver[1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temp\AC.tmp\thnall1ac.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temp\eSyndicateInst.exe -> Spyware.Esyndic.a : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temp\SEPInst.exe -> Trojan.Septic.a : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temp\THI2589.tmp\morphstb.cab/morphstb.exe -> Spyware.ConsCorr : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temp\THI2837.tmp\morphstb.cab/morphstb.exe -> Spyware.ConsCorr : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temp\udcv.exe -> Spyware.WinFetcher : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temporary Internet Files\Content.IE5\89QRW9A7\tb3[1].cab/toolbar.dll -> Spyware.WebSearch : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temporary Internet Files\Content.IE5\E54ZULET\common[1].cab/common.dll -> Spyware.WebSearch : Cleaned with backup
C:\Documents and Settings\Torie\Local Settings\Temporary Internet Files\Content.IE5\STERQJW9\Nail[1].exe -> Adware.BetterInternet : Cleaned with backup
C:\js.exe -> Spyware.WinFetcher.b : Cleaned with backup
C:\spread.exe -> Trojan.Crypt.d : Cleaned with backup
C:\tmp.exe/g.exe -> TrojanDownloader.IstBar.is : Cleaned with backup
C:\version.exe -> Spyware.WinFetcher.b : Cleaned with backup
C:\WINDOWS\Buddy.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\g.exe -> TrojanDownloader.IstBar.is : Cleaned with backup
C:\WINDOWS\system32\bbchk.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\WINDOWS\system32\ipyfut.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\JpXUz.exe -> Trojan.Agent.az : Cleaned with backup
C:\WINDOWS\system32\windows.exe -> Heuristic.Win32.Morphine-Crypted : Cleaned with backup
C:\WINDOWS\system32\ZZ.exe -> Spyware.WinFetcher : Cleaned with backup


::Report End

.... I hoped everything was gone, but when I opened up this page, an ad from Aurora popped up.. :tazz:
  • 0

#6
Trevuren

Trevuren

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We want to stop, disable and delete an added service (023)

A. To stop a service and set to 'disabled'
  • Go to Start > Run and type in Services.msc then click OK
  • Click the Extended tab.
  • Scroll down until you find the service.
    ===>Service: System Startup Service (SvcProc)
  • Click once on the service to highlight it.
  • Click Stop
  • Right-Click on the service.
  • Click on 'Properties'
  • Select the 'General' tab
  • Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  • From the drop-down menu, click on 'Disabled'
  • Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.


2. Print this out please

1. Download Process Explorer from http://www.sysintern...ssExplorer.html

2. Run Process Explorer and find the Process in the list of Processes.

ixgrcf.exe

3. Select the process and click Process > Suspend.

4. Then in HijackThis click Config > Misc Tools > Delete a file on reboot...

5. In the explorer Window, locate and select the file c:\windows\system32\ixgrcf.exe

6. When prompted if you want to reboot click YES

Leave Process explorer running with the process suspended.

7. After the reboot, check the following items in HijackThis.

O4 - HKLM\..\Run: [qvfxwq] c:\windows\system32\ixgrcf.exe r

Close all windows except HijackThis and click Fix checked:

8. REBOOT your system

9. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

  • 0

#7
acdcgrl3753

acdcgrl3753

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Well, I hope I'm not being overly optimistic, but I really think this did the trick... i hope.. here's my log file

Logfile of HijackThis v1.99.1
Scan saved at 12:31:32 AM, on 7/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\rundll32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsout....htm&only=y&ck=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartUI.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: ckpNotify - C:\WINDOWS\SYSTEM32\ckpNotify.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

:tazz: ... I hope its okay so I can move on to fixing my laptop and POSSIBLY my other PC... this one is the most important though.. taxes and such

~PS. I don't know if its important, but when I went to stop the system startup, it was already stopped... I was able to disable it, but it said it was already stopped now and before in the initial "intensive clean"

Edited by acdcgrl3753, 20 July 2005 - 10:46 PM.

  • 0

#8
Trevuren

Trevuren

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1. Go to START>>RUN and type services.msc > o.k
  • A window will appear titled "Services".
  • .Scroll down the list of services on the right and find the one that corresponds to [Windows Services Hosts] svhosts.exe
  • Highlight the service and choose STOP from the 2 choices that appear under the heading Service Local.
  • Exit this window
2. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Please RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following items:

O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe

Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following file, and DELETEit(if it is present):

svhosts.exe<===You will have to search for it and be carefull of the spelling
Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.

Regards,

Trevuren

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#9
acdcgrl3753

acdcgrl3753

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sorry, i know im probably being stupid, but there is no service that corrosponds with svhosts.exe... i searched for that file and it doesn't even exist on my computer
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#10
Trevuren

Trevuren

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Please provide me with a fresh log. We will go after this another way.

Trevuren
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#11
Trevuren

Trevuren

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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