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Can't shake IE popups


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#1
mhpob

mhpob

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I've run through all the steps in your very helpful must-read primer, and managed to remove a host of ugly trojans, adware agents, etc. Overall performance is much improved, but on each re-boot I find myself with new pop-up windows when I open IE. I'd appreciate a recommendation on further steps to take. Hijack this logfile to follow. Thanks

=====


Logfile of HijackThis v1.99.1
Scan saved at 12:33:09 AM, on 7/21/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\WINNT\system32\ltmsg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.probono.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINNT\system32\richedtr.dll
O3 - Toolbar: AccessibilityToolbar - {9E0C6AAD-A8E3-4E49-9DBD-786099B599A4} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [McAfee Scanner] msngrt.exe
O4 - HKLM\..\Run: [Networking Device] C:\WINNT\SYSTEM32\gimli.exe
O4 - HKLM\..\Run: [msmsgrs] C:\WINNT\SYSTEM32\fqeve.exe
O4 - HKLM\..\Run: [msmsgss] C:\WINNT\SYSTEM32\gwrbrv.exe
O4 - HKLM\..\Run: [Monitor SynManager] fecwvncd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HDAudio Driver 1.0] C:\WINNT\system32\edlj.exe
O4 - HKLM\..\Run: [HDAudio Driver 2.0] C:\WINNT\system32\fvtwgcqm.exe
O4 - HKLM\..\Run: [Hrn_qtv] hrnsvc32.exe
O4 - HKLM\..\Run: [richup] C:\WINNT\system32\richup.exe
O4 - HKLM\..\Run: [7u7eui08] C:\WINNT\system32\7u7eui08.exe
O4 - HKLM\..\RunServices: [McAfee Scanner] msngrt.exe
O4 - HKLM\..\RunServices: [Monitor SynManager] fecwvncd.exe
O4 - HKCU\..\Run: [Monitor SynManager] fecwvncd.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O9 - Extra button: Toggle AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O9 - Extra 'Tools' menuitem: &AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Administrator\Desktop\CWShredder.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe (file missing)
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#2
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Hi and welcome mhpob
Sorry for the delay in response,
If your still looking to resolve this issue please post back a fresh HJT log,

If you have already it solved it could you please let us know,
Thanks and again sorry for the late reply
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#3
mhpob

mhpob

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No problem. I think I'm clean now. After my last post, I tried using HijackThis to remove richup.exe several times without success. So I ran a google search and followed instructions on Symantec site to remove registry entries... and no more pop-ups.

If you don't mind scanning my current file to confirm, thanks!


Logfile of HijackThis v1.99.1
Scan saved at 11:00:03 PM, on 7/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\WINNT\system32\ltmsg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.probono.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AccessibilityToolbar - {9E0C6AAD-A8E3-4E49-9DBD-786099B599A4} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [McAfee Scanner] msngrt.exe
O4 - HKLM\..\Run: [Networking Device] C:\WINNT\SYSTEM32\gimli.exe
O4 - HKLM\..\Run: [msmsgrs] C:\WINNT\SYSTEM32\fqeve.exe
O4 - HKLM\..\Run: [msmsgss] C:\WINNT\SYSTEM32\gwrbrv.exe
O4 - HKLM\..\Run: [Monitor SynManager] fecwvncd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HDAudio Driver 1.0] C:\WINNT\system32\edlj.exe
O4 - HKLM\..\Run: [HDAudio Driver 2.0] C:\WINNT\system32\fvtwgcqm.exe
O4 - HKLM\..\Run: [Hrn_qtv] hrnsvc32.exe
O4 - HKLM\..\Run: [7u7eui08] C:\WINNT\system32\7u7eui08.exe
O4 - HKLM\..\RunServices: [McAfee Scanner] msngrt.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O9 - Extra button: Toggle AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O9 - Extra 'Tools' menuitem: &AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Administrator\Desktop\CWShredder.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe (file missing)
  • 0

#4
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
You still have some garbage here,
  • Please set your system to show
    all files; please see here if you're unsure how to do this.




  • Close all programs leaving only HijackThis running. Place a check against each of the following:

    O4 - HKLM\..\Run: [McAfee Scanner] msngrt.exe
    O4 - HKLM\..\Run: [Networking Device] C:\WINNT\SYSTEM32\gimli.exe
    O4 - HKLM\..\Run: [msmsgrs] C:\WINNT\SYSTEM32\fqeve.exe
    O4 - HKLM\..\Run: [msmsgss] C:\WINNT\SYSTEM32\gwrbrv.exe
    O4 - HKLM\..\Run: [Monitor SynManager] fecwvncd.exe
    O4 - HKLM\..\Run: [HDAudio Driver 1.0] C:\WINNT\system32\edlj.exe
    O4 - HKLM\..\Run: [HDAudio Driver 2.0] C:\WINNT\system32\fvtwgcqm.exe
    O4 - HKLM\..\Run: [Hrn_qtv] hrnsvc32.exe
    O4 - HKLM\..\Run: [7u7eui08] C:\WINNT\system32\7u7eui08.exe
    O4 - HKLM\..\RunServices: [McAfee Scanner] msngrt.exe
    O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe (file missing)


    Click on Fix Checked when finished and exit HijackThis.




  • Reboot into Safe Mode: please see here if you are not sure how to do this.


    Using Windows Explorer, locate the following files/folders, and delete them:

    msngrt.exe
    C:\WINNT\SYSTEM32\gimli.exe
    C:\WINNT\SYSTEM32\fqeve.exe
    C:\WINNT\SYSTEM32\gwrbrv.exe
    fecwvncd.exe
    C:\WINNT\system32\edlj.exe
    C:\WINNT\system32\fvtwgcqm.exe
    C:\WINNT\system32\7u7eui08.exe

    Exit Explorer, and reboot as normal afterwards.
Post back a fresh HijackThis log and we will take another look.
  • 0

#5
mhpob

mhpob

    New Member

  • Topic Starter
  • Member
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Thanks. I think I followed your instructions, but was not able to locate all of the files you recommended I delete.

Found and deleted:

C:\WINNT\system32\fvtwgcqm.exe
C:\WINNT\system32\7u7eui08.exe

Couldn't find:
msngrt.exe
C:\WINNT\SYSTEM32\gimli.exe
C:\WINNT\SYSTEM32\fqeve.exe
C:\WINNT\SYSTEM32\gwrbrv.exe
fecwvncd.exe
C:\WINNT\system32\edlj.exe

what folder would these two be in: msngrt.exe and fecwvncd.exe

I also tried searching for all of these with my windows finder. In any event, here's my latest HijackThis report. Many thanks for your help. Sorry if I'm being dense.




Logfile of HijackThis v1.99.1
Scan saved at 8:59:02 AM, on 7/28/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\WINNT\system32\ltmsg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.probono.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AccessibilityToolbar - {9E0C6AAD-A8E3-4E49-9DBD-786099B599A4} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Monitor SynManager] fecwvncd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O9 - Extra button: Toggle AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O9 - Extra 'Tools' menuitem: &AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Administrator\Desktop\CWShredder.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe (file missing)
  • 0

#6
don77

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Sorry if I'm being dense

Not at all. I should have noted not to be concerned if you didn't find them all.
Great job !
Lets just get this last thing wrapped up

Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the services called:

System Startup Service

or

SvcProc

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok.

Open HiJackThis, click on "None of the above, just start the program". Now, click on the "Config" button (bottom right), then click on "Misc Tools", then click on "Delete an NT Service" a window will pop up. Enter the below item into that field (make sure there are NO spaces before or after the name):

SvcProc
Click OK.

It should pull up information about the service, then ask if you want to reboot. Click YES.

Post a new HiJackThis log after it reboots and let me know if you received any error messages.
  • 0

#7
mhpob

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No errors. How does it look? Thanks so much for the clear instructions.

Logfile of HijackThis v1.99.1
Scan saved at 12:26:21 AM, on 7/29/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\WINNT\system32\ltmsg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINNT\system32\taskmgr.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.probono.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AccessibilityToolbar - {9E0C6AAD-A8E3-4E49-9DBD-786099B599A4} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Monitor SynManager] fecwvncd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Write a Review... - http://client.alexa....ions/review.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O9 - Extra button: Toggle AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O9 - Extra 'Tools' menuitem: &AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Administrator\Desktop\CWShredder.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
  • 0

#8
don77

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Well done again, This one slipped by me,

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

O4 - HKLM\..\Run: [Monitor SynManager] fecwvncd.exe


Reboot,

Please run these two online scans. Make sure they are set to clean automatically:

TrendMicro's HouseCall
ActiveScan

You should try to delete any files that these scanners are unable to clean. Make sure you check the 'Disinfect automatically' option in Active scan, and check the “Auto Clean” option in TrendMicro, Then let us know if its working better and what the scans found.

Then scan again with HijackThis and post another log please.
  • 0

#9
mhpob

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Here are the logs from:

1) Trend Micro

Virus Scan 0 virus cleaned, 2 viruses deleted

Results:
We have detected 1 infected file(s) with 2 virus(es) on your computer. Only 0 out of 0 infected files are displayed: - 0 virus(es) passed, 0 virus(es) no action available
- 0 virus(es) cleaned, 0 virus(es) uncleanable
- 2 virus(es) deleted, 0 virus(es) undeletable
- 0 virus(es) not found, 0 virus(es) unaccessible
Detected File Associated Virus Name Action Taken
C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count3.jar-2d2fcfb-103ecd90.zip
- BlackBox.class JAVA_BYTEVER.Q Deletion successful
- Dummy.class JAVA_BYTEVER.Q Deletion successful

Spyware Check 3 spyware programs removed

What we checked:
Whether personal information was tracked and reported by spyware. Spyware is often installed secretly with legitimate programs downloaded from the Internet.
Results:
We have detected 3 spyware(s) on your computer. Only 0 out of 0 spywares are displayed: - 0 spyware(s) passed, 0 spyware(s) no action available
- 3 spyware(s) removed, 0 spyware(s) unremovable
Spyware Name Spyware Type Action Taken
COOKIE_2817 Cookie Removal successful
SPYW_ALEXA.A Spyware Removal successful
ADW_ALEXA.A Adware Removal successful

2) Activescan

Incident Status Location

Virus:W32/Netsky.P.worm Disinfected C:\Documents and Settings\Administrator\Application Data\Thunderbird\Profiles\default\1jq6kng5.slt\Mail\pop.dti.net\Inbox[document05_mobrien.doc .pif]
Virus:Exploit/iFrame Disinfected C:\Documents and Settings\Administrator\Application Data\Thunderbird\Profiles\default\1jq6kng5.slt\Mail\pop.dti.net\Inbox[~000007.@x@]
Virus:W32/Netsky.P.worm Disinfected C:\Documents and Settings\Administrator\Application Data\Thunderbird\Profiles\default\1jq6kng5.slt\Mail\pop.dti.net\Inbox[message.scr]
Virus:Exploit/iFrame Disinfected C:\Documents and Settings\Administrator\Application Data\Thunderbird\Profiles\default\1jq6kng5.slt\Mail\pop.dti.net\Inbox[~000171.@x@]
Virus:W32/Netsky.P.worm Disinfected C:\Documents and Settings\Administrator\Application Data\Thunderbird\Profiles\default\1jq6kng5.slt\Mail\pop.dti.net\Inbox[message.scr]
Spyware:Spyware/SafeSurf No disinfected C:\WINNT\system32\InstallerV3.exe
Virus:W32/Randon.EN.worm Disinfected C:\WINNT\system32\reg.exe

3) Symantec Realtime Protection (the Trend Micro scan triggered a Realtime alert)

Symantec Antivirus Notification:
Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan.ByteVerify
File: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\V6ASQPa01464
Location: Quarantine
Computer: PROBONO-IBM
User: Administrator
Action taken: Clean failed : Quarantine succeeded : Access denied
Date found: Fri Jul 29 08:21:52 2005


4) HijackThis

Logfile of HijackThis v1.99.1
Scan saved at 8:38:16 AM, on 7/30/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\WINNT\system32\ltmsg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Linksys\Wireless-B Notebook Adapter\WPC11Cfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.probono.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AccessibilityToolbar - {9E0C6AAD-A8E3-4E49-9DBD-786099B599A4} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless-B Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B Notebook Adapter\WPC11Cfg.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O9 - Extra button: Toggle AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O9 - Extra 'Tools' menuitem: &AccessibilityToolbar toolbar - {F1D75287-2EF6-4E41-A305-A27A7921ECAA} - C:\Program Files\AccessibilityToolbar Toolbar\AccessibilityToolbar.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Administrator\Desktop\CWShredder.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

Phew. Thanks again for all you help.
  • 0

#10
don77

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OK good job, sorry about missing that last one, Your log is clean, the online scans are finding infections in you email, You should open your e-mail and delete any e-mail from people you don't regconize and any e-mails with attactchments, (some pretty nasty ones sitting in there)

Please check Ewido for updates and run a scan with it, Could you please save the log from Ewido and post it back please,
  • 0

#11
mhpob

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Below is he Ewido report. I cleaned out old email; the account that showed up in ActiveScan is one I haven't used in ages. Thanks again.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:07:19 AM, 7/31/2005
+ Report-Checksum: 4DEC9EFC

+ Scan result:

:mozilla.26:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Liveperson : Ignored
:mozilla.27:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Liveperson : Ignored
:mozilla.22:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Valueclick : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.39:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.40:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.44:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.45:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.46:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.47:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.48:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.49:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.50:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.51:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.77:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.80:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.85:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Centrport : Cleaned with backup
:mozilla.86:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Centrport : Cleaned with backup
:mozilla.97:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.107:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\4uvljehk.default\cookies.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
:mozilla.103:C:\Documents and Settings\Administrator\Application Data\Phoenix\Profiles\default\5xgzaany.slt\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@findwhat[1].txt -> Spyware.Cookie.Findwhat : Cleaned with backup
C:\WINNT\gbxtydectum.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINNT\system32\redtrsha.dll -> Spyware.SafeSurfing : Cleaned with backup
C:\WINNT\vytjzwm.exe -> Adware.BetterInternet : Cleaned with backup


::Report End
  • 0

#12
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Great !

Nice job your log is clean !
How is it running ?
Please use the following suggestion to help prevent reinfection

Download the following program, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially dangerous sites in Internet Explorer.
Download Spyware Blaster

Keep AD-Aware. and Spybot 1.3 handy, Check them for updates prior to running and run them weekly
Same with your Anti Virus,

For an added check run an online virus scan, you can use one of the 2 below,
TrendMicro's HouseCall
ActiveScan

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program
Download and install Cleanup
Run "Cleanup" and when it has finished, Reboot

Remeber to Check Windows for updates

Probably a good time to create a new restore point See Here for XP

See Here for ME Name it clean or something like that,
  • 0






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