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SpySheriff Infection [RESOLVED]


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#1
Helpdave

Helpdave

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Please help...I have followed suggested preliminary steps and I believe that my laptop is still infected.

Here is me HijackThis log. THANK YOU GEEKSTOGO TEAM!!!

Logfile of HijackThis v1.99.1
Scan saved at 12:17:47 AM, on 7/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\winstall.exe
C:\Program Files\rdso\eetu.exe
C:\WINDOWS\System32\w?auboot.exe
C:\winstall.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink...ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {301AD6A6-613F-1D93-6951-4F31C7B8A4EC} - C:\WINDOWS\System32\gvscyzph.dll
O2 - BHO: (no name) - {301AD6A7-614D-1E94-6956-3931C4C2A490} - C:\WINDOWS\System32\gvscyzph.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\System\svchost.exe /s
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DLI Multi-Setup] D:\MULTIINSTALLER.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Aida] C:\Program Files\rdso\eetu.exe
O4 - HKCU\..\Run: [Ayie] C:\WINDOWS\System32\w?auboot.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternati.../00/alttiff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O21 - SSODL: CanoCraft CS-P - {36A0C12E-E32D-2277-EAF1-A0B8855DFD4D} - c:\program files\canon\canocraft cs-p\ctvopb32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe

My desktop has the following message,"Your System is Infected"
and there are two white Xs in red circles near the clock that has a message,"Your computer is infected!"

Thank you,

David
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#2
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi David and welcome to GTG.

I see you are still here. Was going to take off since I was doing some other things, but let's get to this one.

Download smitRem.zip at http://noahdfear.gee.../click.php?id=1 and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan ( http://www.pandasoft...n_principal.htm ) on your desktop.

Please download the trial version of Ewido Security Suite at http://www.ewido.net/en/download/

Please read Ewido setup instructions at http://rstones12.gee.../ewidosetup.htm. Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow the download and setup instructions at http://rstones12.gee...areSE_setup.htm. Otherwise, check for updates. Don't run it yet!

Next, please reboot your computer in Safe Mode by doing the following:

1. Restart your computer.
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear.
4. Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink...ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: (no name) - {301AD6A6-613F-1D93-6951-4F31C7B8A4EC} - C:\WINDOWS\System32\gvscyzph.dll
O2 - BHO: (no name) - {301AD6A7-614D-1E94-6956-3931C4C2A490} - C:\WINDOWS\System32\gvscyzph.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\System\svchost.exe /s
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Aida] C:\Program Files\rdso\eetu.exe
O4 - HKCU\..\Run: [Ayie] C:\WINDOWS\System32\w?auboot.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternati.../00/alttiff.cab
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)


Uninstall LiveUpdate from Add/Remove panel.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

* Click on scanner.
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with ewido it is finding cases of false positives.
* You will need to step through the process of cleaning files one-by-one.
* If ewido detects a file you KNOW to be legitimate, select none as the action.
* DO NOT select "Perform action on all infections".
* If you are unsure of any entry found select none for now.
* When the scan is finished, click the Save report button at the bottom of the screen.
* Save the report to your desktop.

Close Ewido.

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Delete these if found:

C:\WINDOWS\System32\gvscyzph.dll
C:\Program Files\LiveUpdate\
C:\WINDOWS\System\svchost.exe - make sure it's deleted from the SYSTEM folder ONLY and not the system32 folder.
C:\winstall.exe
C:\WINDOWS\System32\symcsvc.exe
C:\Program Files\rdso\
C:\winstall.exe
C:\WINDOWS\svchost.exe


Do a search for w?auboot.exe and right click on any of the files found. Go to Properties->Version tab and see if it's from Microsoft. Do this for each file found. If it's not from Microsoft (or doesn't even have a version tab) and it was created recently, then delete it.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked. Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using.
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#3
Helpdave

Helpdave

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Greyknight17,

Thank you for you professional assistance.
I appreciate your services and can't describe how happy
I felt during the process of deleting and removing the bad files that you help to find. The message on the desktop is gone, and the two white crosses in the red circles are gone too.

Please find below the following logs from your procedure
(Ewido Log, Smitfiles.txt, HJT Log).

Also, please let me know if I need to do anything else...

Thank you,
Dave :tazz:

Smitfiles Log:
Pre-run Files Present
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~

winstall.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post-run Files Present
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~
winstall.exe
~~~ Wininet.dll ~~~
CLEAN!

Activescan:
Incident Status Location

Adware:adware/adsmart No disinfected C:\WINDOWS\SYSTEM32\vxgame6.exe
Adware:adware/mediatickets No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\MODULEUSAGE\C:/WINDOWS/DOWNLOADED PROGRAM FILES/MEDIATICKETSINSTALLER.OCX
Adware:adware/azesearch No disinfected HKEY_CLASSES_ROOT\Interface\{F4394F24-163D-430B-B5AF-B68B56031B99}
Adware:Adware/PurityScan No disinfected C:\Program Files\HiJackThis\backups\backup-20050722-141550-130.dll
Adware:Adware/PurityScan No disinfected C:\Program Files\HiJackThis\backups\backup-20050722-141550-730.dll
Adware:Adware/PurityScan No disinfected C:\WINDOWS\SYSTEM32\Shex.exe
Adware:Adware/Adsmart No disinfected C:\WINDOWS\SYSTEM32\vxgame6.exe

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 9:16:08 PM, on 7/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geekstogo.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DLI Multi-Setup] D:\MULTIINSTALLER.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O21 - SSODL: CanoCraft CS-P - {36A0C12E-E32D-2277-EAF1-A0B8855DFD4D} - c:\program files\canon\canocraft cs-p\ctvopb32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
  • 0

#4
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
No problem Dave. Glad we could help :tazz:

Need to do a little more fixing here:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Right click on this link http://www.greyknigh...lO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)


Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\svchost.exe - only delete it in the windows folder if found
C:\Program Files\HiJackThis\backups\backup-20050722-141550-130.dll
C:\Program Files\HiJackThis\backups\backup-20050722-141550-730.dll
C:\WINDOWS\SYSTEM32\Shex.exe
C:\WINDOWS\SYSTEM32\vxgame6.exe


Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. While in the Registry Editor, navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\MODULEUSAGE\ and delete C:/WINDOWS/DOWNLOADED PROGRAM FILES/MEDIATICKETSINSTALLER.OCX

HKEY_CLASSES_ROOT\Interface\ and delete {F4394F24-163D-430B-B5AF-B68B56031B99}

If any of the above registry keys are giving you problems deleting, right click on them and click on Permissions. Then click on the Advanced button. Make sure the first box (Inherit from parent...) is checked. Click OK and OK. Then try deleting the entry again. Once you're done, close the Registry Editor.


Restart and run a new HijackThis scan. Save the log file and post it here.
  • 0

#5
Helpdave

Helpdave

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Hi Greyknight17,

Thank you very much for your continued support. I have followed your exact instructions and the HJT log to follow:

Dave

Logfile of HijackThis v1.99.1
Scan saved at 2:03:35 PM, on 7/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Microsoft Shared\Works

Shared\WkUFind.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = http://start.earthlink.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start

Page = http://www.geekstogo.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-

7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.

dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784

B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0

\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64}

- C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F}

- C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-

001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-

CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MMTray] C:\Program

Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common

Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:

\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:

\Program Files\Common Files\Microsoft Shared\Works

Shared\WkUFind.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program

Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1

\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1

\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!

\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program

Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft

Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DLI Multi-Setup] D:\MULTIINSTALLER.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell

Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink

TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl

.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program

Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program

Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program

Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet

Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:

\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:

\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res

://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:

\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res

://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:

\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:

\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-

00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142

.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4

FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.

2\bin\npjpi142.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-

00010333D0AD} - C:\Program Files\Yahoo!

\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E

08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!

\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F

0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A

9046DEA8A21} - C:\Program Files\Microsoft

Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop

Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a

1408.g.akamai.net/7/1408/9955/20031016/akamai.info.apple.com

/iTunes4/WW/win/061-0848.20031022.TtzS4/iTunesSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://

bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/

mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall

Control) - http://a840.g.akamai...537/2004061001/

housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (

InstallShield International Setup Player) - http://www.

installengine.com/engine/isetup.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly

Picture Upload Plugin) - http://web1.shutterfly.com/

downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan

Installer Class) - http://www.pandasoft...com/activescan/

as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (

YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.

com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://

bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.

cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure

Delivery) - http://www.gamespot....ownload/kdx.cab
O21 - SSODL: CanoCraft CS-P - {36A0C12E-E32D-2277-EAF1-A0B

8855DFD4D} - c:\program files\canon\canocraft cs-p\ctvopb32.

dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) -

GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s

.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. -

C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: ewido security suite control - ewido networks

- C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks -

C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer,

Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: svchost.exe (moto) - Unknown owner - C:

\WINDOWS\svchost.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:

\Program Files\ISS\BlackICE\rapapp.exe
  • 0

#6
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Please make sure that Word Wrap is turned OFF in Notepad next time. The formatting it creates makes it hard for me to read your log (as you can see).

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

Go to Start->Run and type in services.msc and hit OK. Then look for moto or svchost.exe and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)

Restart and run a new HijackThis scan. Save the log file and post it here.

How's everything running so far?
  • 0

#7
Helpdave

Helpdave

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  • 10 posts
GreyKnight17,

Sorry about the wordwrap in notepad. Everything seems to be running fine.
I found svchost.exe and no moto under services.msc.
The svchost.exe was not running, so I didn't have to stop it. However, I did disable it under Startup.

When I ran HJT there was no:

023 -Service svchost.exe (moto) -Unknown owner - C:\WINDOWS\svchost.exe (file missing)

Thank you very much for your services, please let me know what else I should do!

Dave

Logfile of HijackThis v1.99.1
Scan saved at 7:48:48 PM, on 7/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\WINDOWS\FSScrCtl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geekstogo.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DLI Multi-Setup] D:\MULTIINSTALLER.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O21 - SSODL: CanoCraft CS-P - {36A0C12E-E32D-2277-EAF1-A0B8855DFD4D} - c:\program files\canon\canocraft cs-p\ctvopb32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
  • 0

#8
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi Dave, what was the service called exactly? Was it just svchost.exe or svchost.exe (moto)? I want you to delete that service if it's still listed there.

Go to Start->Run and type in cmd and hit OK. Change the below accordingly (if it's svchost.exe (moto), add the (moto) to it). Type the following in:

sc stop svchost.exe
sc delete svchost.exe
exit


That should get rid of it.

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
  • 0

#9
Helpdave

Helpdave

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  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Greyknight17,

Thank you for your consistent responses.

The service was svchost.exe.

It is currently disabled. I tried to delete it through the cmd but it does not exist.

I went to services.msc and it is located there, but again it is disabled.

Can you tell me how to delete svchost.exe via services.msc although it is disabled?

If it is not possible, I am going to proceed to the Anti-Spyware Tutorial as you suggested.

Thank you for all you efforts and hard work :tazz:

Dave
  • 0

#10
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi Dave, sure. We're trying to do that now. I'm not sure if it's possible to delete it in services.msc. The command prompt is one way I know of deleting it.

OK, just to confirm. Is that line in services.msc called svchost.exe only? Don't double click to open it. Just look for it in the list. Just want to make sure. :tazz:

You may proceed to the Anti-Spyware Tutorial now. We'll figure out how to remove that service.

Maybe try this. Start it up. Then try the cmd and type those lines in to see if they work. If not, I want you to run HijackThis and post the log here. That svchost.exe should show up now since you enabled it. Disable it after you posted the log here.
  • 0

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#11
Helpdave

Helpdave

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Greyknight17,

Thanks for all your support. Please let me know what next steps to take. For confirmation...
Q: Is that line in services.msc called svchost.exe only?
A: Yes

I tried starting the svchost.exe in services.msc and could not. I got this message:

Services
Could not start the svchost.exe servie on local computer.
Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

<OK>

Just in case you need the HJT log.

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 10:31:17 PM, on 7/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geekstogo.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DLI Multi-Setup] D:\MULTIINSTALLER.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O21 - SSODL: CanoCraft CS-P - {36A0C12E-E32D-2277-EAF1-A0B8855DFD4D} - c:\program files\canon\canocraft cs-p\ctvopb32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
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#12
greyknight17

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Let's try this again:

Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

sc stop svchost.exe
sc delete svchost.exe
exit


Save the file as "delete.bat". Make sure to save it with the quotes.

Boot into Safe Mode. Double click on that delete.bat file now. You may delete it now.

If that still won't work, take a screenshot of that svchost.exe line for me and post it here.
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#13
Helpdave

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Greyknight17,

The svchost.exe is still there in service.msc.

Not sure how to take a screen shot. Could you advice?

Thank you,

Dave
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#14
Helpdave

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Greyknight17,

I went ahead ans pasted it on to a word document and attached itis thread.

Thank you,

David

Attached Files

  • Attached File  Doc1.doc   173.5KB   17 downloads

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#15
greyknight17

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* Open HiJackThis
* Click on the "Config..." button on the bottom right
* Click on the tab "Misc Tools"
* click on "delete an NT service"
* Copy and paste this in: svchost.exe
* Click "ok", then reboot

Any luck?
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