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Tosh McCaber

Tosh McCaber

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For the last week, I've had a virus notification come up at random- Clicker.FR , which AVG removes from C/WinNT/System 32/rdsndin.exe, then the notification of the virus comes back shortly thereafter. At one stage, on start-up, I got a notification the Windows Explorer could not be opened, and was being shut down. The computer would keep on with this notification rolls up every few seconds, without it starting up. My guru friend managed to get me back on screen again, but I've still got this Clicker FR coming up, along with what may or may not be a phoney notification in my Start up tray, that my computer is at risk, and my virus status is bad- Spyware activity detected and click on this screen to get protection. (I think not!). I also have Zone Alarm Firewall installed.

Also, neither Adaware, nor Spybot are able to scan any more- they stop after a few seconds. AnalyseThis does not show up anything on the auto-analysis, and CW Sredder shows nothing either.

Anyone any advice, other than a re-format?



PS Here's the HijackThis log, anyway:

Logfile of HijackThis v1.99.1
Scan saved at 12:04:52, on 21/07/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AutoCAD R14\acad.exe
C:\Program Files\AutoCAD R14\acad.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\AutoCAD R14\acad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\James D Anderson\Application Data\Microsoft\Internet Explorer\Quick Launch\i_view32.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\James D Anderson\My Documents\ANTIVIRUS\_HIJACKTHIS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pprune.or...php?forumid=104
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pprune.or...php?forumid=104
O1 - Hosts: localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: Shortcut to Sticky.lnk = C:\Documents and Settings\James D Anderson\My Documents\Sticky.doc
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C1DC235-39AF-4259-BE42-71217F85B0A9}: NameServer =
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

Edited by Tosh McCaber, 21 July 2005 - 05:14 AM.

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Hi Tosh McCaber and Welcome to GeekstoGo!

Do you recall a program called WareOut showing up out of the blue?

Go to Add\Remove Programs and look for these 2 entries


Relevant Knowledge

Download Silent runners.Vbs post the log it creates please
http://www.silentrun..._scriptuse.html click yes to the suplimentry searchs
Wait until there is a All Done message !!, Then open and post the log next to it. Your antivirus script protection might interfear or alert, please allow it to run after a bit box will say done.

Please download the trial version of Ewido Security Suite here:

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Reboot into SAFE MODE(Tap F8 when restarting)
Here is a link on how to boot into Safe Mode:

After restarting in Safe Mode,Configure Windows to Show All Hidden Files and Folders Here is a link to help with that:

Open up Ewido and Scan the Entire System-> Clean whatever it finds and click the button to Save a report!

Run MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!

Under the "General" Tab
Make Sure Normal Startup is Checked!!

Click Apply>>Close>>Follow the Prompts to Restart!!

Restart Normal and have the PC Scanned here:
Panda Active Scan

You will need to be using Internet Explorer for the Scan to work!

Save the Report it generates

Post back with a fresh HijackThis log and the reports from Ewido and Panda!

Edited by Cretemonster, 22 July 2005 - 02:53 AM.

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