[sssammmy]

I received my new Verizon DSL modem yesterday (switching fron cable modem); I installed the modem and filters and went thru the CD installation which was completed, and my account was set-up. I had access to Internet!
Then I disconnected the ethernet cable and connected it to my DLink WiFI Router (I also have a laptop at home). The connection was lost. So I reconnected the ethernet cable directly to the desktop again and tired accessing the internet...no luck.
I reset the modem, power cycled both the desktop and the modem...called verizon a number of times....but the issue is that my IP address is shown as 0.0.0.0
when I try to renew my IP address, I get the error message that the RPC server cannot be reached.

Pleeeeeeeease help.

By the way, I tired reconnecting back my cable modem which I still have and the problem is still there.

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Have you contacted your ISP about the problem? (Internet Service Provider)

[sssammmy]

yes, I have 2 isp's at the moment, verizon told me that is a virus (mytob) and I should contact msft and mcafee...comcast tols me that it is my NIC card!
They d on't know much, all they do is troubleshoot from a manual.

[sssammmy]

one other thing on my LAN connection, the following message appears...acquiring network address.....when I try to repair the network connection, I get the message that rapair cannot be done becasue IP Address cannot be renewed.

I also tried connecting my modem via the USB cable, and have the same problem.

[gerryf]

are you connected to both ISPs at the same time? Do you have two NIC in the PC?

Comcast verifies your mac address--this is a hardware address in the NIC--before authorizing an ip address. I do not know if Verizon does.

Please describe the cable hook up---all hardware involved, before the DSL--was the router involved with the cable connection?

then describe the DSL connection and all hardware invovled.

[sssammmy]

No, i am not connected to both ISPs at the same time.

Here is the histroy...

Up to last Monday, Comcast was my ISP and I used their cable modem srvice. I have a desktop and a laptop at home.
Cable modem was connected to a DLink WiFi router. Wireless communication to the laptop. Wired Ethernet to Desktop via Ethernet cable to Intel Pro/100 NIC.

Once I received my Verizon DSL modem. I disconnected the cable modem. Direct connected the DSL to my desktop, and set up my Verizon account. Could succesfully connect to internet.
At that point I connected the DSL modem to the DLink router to have the same set up as before. However my desktop could not connect to the Internet.
I removed the DLink router and direct connected to the Desktop to see if the router was the issue, but I have not been able to connect to the internet with my DSL.
The LAN connection has the "acquiring network address" message; my ip address is shown as 0.0.0.0, and I cannot renew my ip address; I get the RPC server unavailable message.
I tried connecting to internet via cable modem (with my desktop) and the problem is still there, so there is nothing wrong with my DSL connection.
I also tried connecting my laptop to internet via dsl, and it works fine.
Issue is with my desktop.....

Any help is appreciated...