[jack thompson]

when i attempt to play something in windows media it says the file is nt compatible with windows media, also when i try to download it again from microsoft it says i already have it installed, so just wondering if anyone has any ideas.

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Hi there Jack,

The first thing that I would do is check my codecs (G-Spot - codec checker) then I would look at things like updates (for all related software) and file associations.

Willow

Edited by willow28, 21 July 2005 - 10:38 AM.

[willow28]

Hi there Jack,

The first thing that I would do is check my codecs (G-Spot - codec checker) then I would look at things like updates (for all related software) and file associations.

Willow

Edited by willow28, 21 July 2005 - 10:38 AM.

[SoCalGuy]

Jack, I have another problem with WMP that remains unresolved but I had no trouble downloading another copy from Microsoft after uninstalling the original program.

[jack thompson]

Jack, I have another problem with WMP that remains unresolved but I had no trouble downloading another copy from Microsoft after uninstalling the original program.

thanks for that but im afraid i dont know how to uninstall it as its not in the add/remove programmes window

[warriorscot]

Add or remove windows components section.

[starjax]

you may need to check the "show Updates" box in the upper right corner.