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please help [CLOSED]


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#1
sjwear

sjwear

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I think this is slowing my computer down. Can anyone help me with instructions of how to remove it. Please give me full details. Not a computer person really, but if I have all of the details will be able to do just fine. I do have Trend Micro but it never ever catches it. Please help.

Thanking you in advance for your kindest co-operation.
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#2
Kat

Kat

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Kat

Kat

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  • Retired Staff
  • 19,711 posts
  • MVP
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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