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computer crashed


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#1
Kelli95212

Kelli95212

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I have a Compaq Presario desk top.
I was booted off the internet.
Everytime I would click internet explorer to get back on to the internet
it would make a copy of the internet explorer icon on my desk top and would
not connect me.
I then decided that I would restart my computer. The screen went black,
but the computer was still on. I could not get it to do anything so I
manually shut the computer down.
I turned it back on and I had a black screen with white writing telling
me that it did not shut down properly, etc. It would not open in safe mode
or anything.
I called HP Support, they walked me through a factory reset.
The problem that I am having now is that the fonts are all off (real
small) and some of the windows maximum buttons are grayed out.
I have enlarged the fonts, however they are not the same as they were
and I cannot get some of the windows to maximize at all.
According to Norton I do not have a virus.
My pixels are set at 1024 x 768, but if I move them then my windows are all wavy and crooked.
I am also getting a message that "ccwin9.exe is unable to locate
componet fxdb.dll" and "this application has failed to start because
MSVP71.dll was not found".
Is there a website that I can go to to download dll files?

Can someone please tell me what is going on?
Any help would be very much appreciated.
Thank you,
Kelli95212
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#2
gerryf

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reinstall corel word perfect then report back....the first two are definitely part of that, the last...not sure, but it is not a microsoft file
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#3
edmundlg

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Adding dll files is not a correct way and there may be some programs which require a reinstall for missing dll files, however if you are an experienced user, you may try to add the dll file back to the appropriate folder, dll files can be obtained from www.dll-files.com
Good luck.
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#4
Kelli95212

Kelli95212

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gerryf..Thank you. This was the problem for the dll. Your help is very much appreciated.

edmundlg..Thank you for the web address. Your help is also very much appreciated.
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