"Norton Goback". The result was that the following file got clobbered:
'C:\Program Files\Common Files\Symantec Shared\Security Center\SSCOpts.dat'
The error message I received as taken from the system event log is:
"Application popup: Windows - Delayed Write Failed : Windows was unable to
save all the data for the file
C:\Program Files\Common Files\Symantec Shared\SecurityCenter\SSCOpts.dat.
The data has been lost. This error may be caused by a failure of your
computer hardware or network connection."
Unfortunately I disabled "Norton Goback" and emptied its "gobackio.bin" file before
I realized I needed to restore "SSCOpts.dat". A search of the web yields no
usable source for this file, but I did learn that the "SymWSC.exe" file in the
same directory is critical for online virus protection. A search for the string
"sscopts" in this file yields results, so it appears I need it.
I am running Norton SystemWorks 2004 and Norton Internet Security 2004.
The "SSCOpts.dat" file does not exist on the installation media anywhere.
(I searched all compressed files also.) The creation date of everything else
in the directory is "11/02/2004 5:59pm", so I assume it is the date of this file
also. This date is not the date I did the installation, so I think "Live Update"
pushed it down.
In lieu of re-installing these products again, which is a real pain, does anyone
have this file they could zip and email me, or a hex display of its contents?
I believe that it should only be about 460 bytes in size.
Thank you very much!
As you would expect, my interaction with Symantec "Support"