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Another Black screen....


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#1
nieco

nieco

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I appologise for yet another Question regarding the Black screen problem..

I did go through a search on here and read all the other black screen replies, but they seem alot differant than the problem I am having. I purchased a Dell XPS laptop computer operating on Windows XP home Edition. For starters I will tell you I play online games, and every now and than I come across a problem where the Screen will Pixilate into alot of colored squares forcing me to manual shut down of the PC. Now trying to reboot the PC I push the power button and nothing Black screen, I hear/feel the CD rom being read, but thats about as fasr as the PC goes I think, the power light stays on, but the Screen remains black. I tried getting into safe mode, tried Re-booting several times, also made sure the Screen switch on the Laptop wasnt stuck down. Any advice on this problem would be great. I have all the software needed to perform any task u can think of. Also on another note... The computers Very hot when this Video error happens, So I moved a Fan in back of it. Not sure if that helps alot but thought may help determin a problem here, Thx alot -nick
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#2
gerryf

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Almost certainly a fried video card....the pixelation and colored squares is agood indicator.

You should try to connect to an external monitor, but I would bet the videocard is gone....call Dell and have them send you another one. This laptop has a removable video"card" unlike most and it is generally pretty easy to replace (four screws as I recall).

This is a pretty common problem with that videocard....not happens to 50 percent of them, but happens alot....the nvidia geforce go 6800 pc-iexpress runs, VERY VERY hot
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