Working on my desktop (XP system). This is the wife's/kid's computer so I'm typically not on it. While attempting to correct an errant install with a system restore, I ran into another problem. Windows does not shutdown. Gets to the screen where it says it's shutting down but will not continue. When I asked the family abaout this they informed me that it has been doing this for some time. When it gets to that point, they just kill power.
Anyways, the fact that it won't completely shutdown is preventing me to complete a system restore. So I guess I need to fix this problem first and need assistance.
What do I need to do ?