Print out these instructions so you have them handy as some of the steps need to be done in safe mode and you may not be able to go online.
We need IE to remain closed throughout the process. With that in mind, read through the instructions and download all necessary files ahead of time. Opening IE may cause the fix to fail1. Download
AboutBuster. Unzip it to c:\aboutbuster but don't run it yet we'll do that later on down in this list in SAFE MODE.
2. Reboot to Safe Mode =>
How do I boot into safe mode?3. Make sure your PC is configured to show hidden files. Open Windows Explorer & Go to "Tools" => "Folder Options". Click on the "View" tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types". Now click "Apply to all folders". Click "Apply" then "OK"
4. Next, go to Start => Run and type
"Services.msc" (without quotes) then hit Ok. Scroll down and find the service called
"Remote Procedure Call (RPC) Helper"When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.
5. Press control-alt-delete to get into the task manager and end the follow processes if they exist:
VVSN.exe
syser.exe
cchsvx.exe
Ssk.exe
EyvvWH.exe
RJf.exe
rope.exe
Ssk.exe
??rvices.exe
wo.exe
6. Now close all open windows AND browsers, run HijackThis and put checks next to all the following, then click
"Fix Checked":
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\zjrfm.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {A6BF04EC-14B4-79E3-7CC0-801F5F00D064} - C:\WINNT\system32\atlst.dll
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [syser.exe] C:\WINNT\syser.exe
O4 - HKLM\..\Run: [nklpobpnark] C:\WINNT\system32\cchsvx.exe
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKLM\..\Run: [EyvvWH] c:\documents and settings\administrator\local settings\temp\EyvvWH.exe
O4 - HKLM\..\Run: [RJf] c:\documents and settings\administrator\local settings\temp\RJf.exe
O4 - HKCU\..\Run: [Retn] C:\Documents and Settings\Administrator\Application Data\rope.exe
O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKCU\..\Run: [Zsiqzplr] C:\WINNT\system32\??rvices.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
7. Delete the following files if present (If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.):
C:\WINNT\system32\
zjrfm.dllC:\WINNT\system32\
atlst.dllC:\Program Files\
VVSN <- this folder
C:\WINNT\
syser.exeC:\WINNT\system32\
cchsvx.exeC:\Program Files\
SurfSideKick 2 <- this folder
c:\documents and settings\administrator\local settings\temp\
EyvvWH.exec:\documents and settings\administrator\local settings\temp\
RJf.exeC:\Documents and Settings\Administrator\Application Data\
rope.exeC:\WINNT\system32\
??rvices.exeC:\PROGRAM FILES\
Web Offer <- this folder
8.Next, we will remove the offending service. Go to Start->Run and type Regedit then click Ok.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
and highlight Services in the left pane. In the right pane, look for any these entries named as:
"Remote Procedure Call (RPC) Helper"If any are listed, right-click that entry in the right pane and choose Delete.
Again in Regedit, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root and highlight Root in the Left Pane. In the right pane, look for any entries like this:
"LEGACY Remote Procedure Call (RPC) Helper"If you find it, right-click it in the right-pane and choose delete.
If you have trouble deleting a key. Then click once on the key name to highlight it and click on the Permission menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.
9. Browse to c:\aboutbuster and double click on
aboutbuster.exe. When the tool is open press the
OK button, then the
Start button, then the
OK button, and then finally the
Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.
10. Copy the contents of the Quote Box to Notepad. Name the file as fix.reg. Change the Save as Type to All Files. Save this file on the desktop
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""
Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.
11.
Run Ad-Aware with the latest update.- Download the latest version of Ad-Aware (Ad-Aware SE Build 1.03).
- If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
- After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
- Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
- Once the definitions have been updated:
- Reconfigure Ad-Aware for Full Scan as per the following instructions:
- Launch the program, and click on the Gear at the top of the start screen.
- Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
- "Automatically save logfile"
- Automatically quarrantine objects prior to removal"
- Safe Mode (always request confirmation)
- Prompt to update outdated confirmation) - Change to 7 days.
- Click the "Scanning" button (On the left side).
- Under Drives & Folders, select "Scan within Archives"
- Click "Click here to select Drives + folders" and select your installed hard drives.
- Under Memory & Registry, select all options.
- Click the "Advanced" button (On the left hand side).
- Under "Shell Integration", select "Move deleted files to Recycle Bin".
- Under "Log-file detail", select all options.
- Click on the "Defaults" button on the left.
- Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
- Click the "Tweak" button (Again, on the left hand side).
- Expand "Scanning Engine" by clicking on the "+" (Plus) symbol) and select the following:
- "Unload recognized processes during scanning."
- "Obtain command line of scanned processes"
- "Scan registry for all users instead of current user only"
- Under "Cleaning Engine", select the following:
- "Always try to unload modules before deletion."
- "During removal, unload explorer and IE if necessary"
- "Let Windows remove files in use at next reboot."
- "Delete quarrantined objects after restoring"
- Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
- Click on "Proceed" to save these Preferences.
- Click on the "Scan Now" button on the left.
- Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
- Close all programs except ad-aware.
- Click on "Next" in the bottom right corner to start the scan.
- Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
- After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
12. Clean out temporary and temporary Internet files. Go to "Start" => "Run" and type in the box: "cleanmgr". Let it scan your system for files to remove. Make sure these 3 are checked and then press "ok" to remove:
Temporary Files
Temporary Internet Files
Recycle Bin13. Reboot to normal mode.
14.
Replace Deleted Files It is also possible that the infection may have deleted up to three files from your system. If these files are present, to be safe I suggest you overwrite them with a new copy.
Go
here and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
Download the Hoster from
here Press 'Restore Original Hosts' and press 'OK'
Exit Program.
If you have Spybot S&D installed you may also need to replace one file.
Go
here and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the
second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.
15.Do an online scan at
TrendMicro's site. Let it remove any infected files found.
16. Finally, when you are all done, please post the new HJT log and the AboutBuster log here for review.
This is the worst virus i'v ever encountered. On the other hand I've learned a lot about regedit and how virus' can infiltrate a pc. it's been educational. IE home page keeps changing to ABOUT:BLANK even after correcting internet options and removing ABOUT:BLANK from REGEDIT file in Main folder. I also get a lot of unwanted rude popup ads. I have downloaded Hijack this and this is the saved log:
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