Ok.. Thank you for all the help.. here is what you asked for.
I tried to unistall HP Center but when I tried it gave me this error message
Unistall Failed.Invalid Settings
and the other 2 programs were not there.
Ok on to the files you asked me to find and delete. All of these files I could not find on my computer.( hope that isn't a bad thing)
C:\Program Files\BoxTops_Shopping_Reminder
C:\WINDOWS\System32\richup.exe
C:\WINDOWS\System32\exp
C:\WINDOWS\VCMnet11.exe
qmgre.exe
psilhelp.exe
and here are the logs you asked for.( this is gonna be a long post.)
WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.
If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.
»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»
Checking %SystemDrive% folder...
FSG! 9/9/2004 11:25:16 PM 60338208 C:\OfficeXpSp3-kb832671-fullfile-enu.exe
UPX! 5/17/2005 11:33:28 AM 1602039 C:\swiftswitch(install).exe
UPX! 4/25/2005 2:31:30 PM 1691387 C:\swiftswitch(lite).exe
Checking %ProgramFilesDir% folder...
Checking %WinDir% folder...
UPX! 12/29/2001 9:38:20 PM 185856 C:\WINDOWS\lame.exe
UPX! 12/29/2001 9:38:18 PM 136192 C:\WINDOWS\lame_enc.dll
PECompact2 7/21/2005 10:16:24 AM 15400675 C:\WINDOWS\LPT$VPN.741
qoologic 7/21/2005 10:16:24 AM 15400675 C:\WINDOWS\LPT$VPN.741
SAHAgent 7/21/2005 10:16:24 AM 15400675 C:\WINDOWS\LPT$VPN.741
UPX! 5/3/2005 11:44:44 AM 25157 C:\WINDOWS\RMAgentOutput.dll
UPX! 1/10/2005 4:17:24 PM 170053 C:\WINDOWS\tsc.exe
UPX! 6/10/2005 9:48:40 AM 58368 C:\WINDOWS\Unwash6.exe
PECompact2 7/21/2005 10:16:24 AM 15400675 C:\WINDOWS\VPTNFILE.741
qoologic 7/21/2005 10:16:24 AM 15400675 C:\WINDOWS\VPTNFILE.741
SAHAgent 7/21/2005 10:16:24 AM 15400675 C:\WINDOWS\VPTNFILE.741
UPX! 2/18/2005 6:40:14 PM 1044560 C:\WINDOWS\vsapi32.dll
aspack 2/18/2005 6:40:14 PM 1044560 C:\WINDOWS\vsapi32.dll
Checking %System% folder...
PEC2 7/21/2001 4:15:34 PM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
PTech 3/19/2002 1:17:00 PM 323584 C:\WINDOWS\SYSTEM32\dfxg13.dll
PECompact2 7/6/2005 7:26:32 PM 1366872 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 7/6/2005 7:26:32 PM 1366872 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2004 2:56:36 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
Umonitor 8/4/2004 2:56:44 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
PEC2 11/12/2003 1:04:14 PM 8388608 C:\WINDOWS\SYSTEM32\RO4478.bac
abetterinternet.com 2/18/2005 1:10:02 PM 199267 C:\WINDOWS\SYSTEM32\saie.log
aspack 2/18/2005 1:09:02 PM 9665219 C:\WINDOWS\SYSTEM32\saie_kyf.dat
PTech 2/18/2005 1:09:02 PM 9665219 C:\WINDOWS\SYSTEM32\saie_kyf.dat
winsync 7/21/2001 4:23:44 PM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu
Checking %System%\Drivers folder and sub-folders...
PTech 8/4/2004 12:41:38 AM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys
Checking the Windows folder for system and hidden files within the last 60 days...
7/23/2005 10:02:36 PM 0 C:\WINDOWS\INF\oem28.inf
7/24/2005 10:53:50 AM 286777 C:\WINDOWS\PCHEALTH\HELPCTR\PackageStore\package_10.cab
7/28/2005 8:55:52 PM 8192 C:\WINDOWS\SYSTEM32\config\default.LOG
7/28/2005 8:56:46 PM 1024 C:\WINDOWS\SYSTEM32\config\SAM.LOG
7/28/2005 8:56:04 PM 12288 C:\WINDOWS\SYSTEM32\config\SECURITY.LOG
7/28/2005 9:11:48 PM 487424 C:\WINDOWS\SYSTEM32\config\software.LOG
7/28/2005 9:00:40 PM 1142784 C:\WINDOWS\SYSTEM32\config\system.LOG
7/23/2005 11:16:56 PM 1024 C:\WINDOWS\SYSTEM32\config\systemprofile\NTUSER.DAT.LOG
7/24/2005 1:45:30 PM 67 C:\WINDOWS\SYSTEM32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\34WIYNOV\desktop.ini
7/24/2005 1:45:30 PM 67 C:\WINDOWS\SYSTEM32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I1234NOP\desktop.ini
7/24/2005 1:45:30 PM 67 C:\WINDOWS\SYSTEM32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\JN9MW97Q\desktop.ini
7/24/2005 1:45:30 PM 67 C:\WINDOWS\SYSTEM32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\KXZTZD98\desktop.ini
7/24/2005 7:42:56 PM 388 C:\WINDOWS\SYSTEM32\Microsoft\Protect\S-1-5-18\User\06a95346-ab95-4436-9bbf-c85f97366f7e
7/24/2005 7:42:56 PM 24 C:\WINDOWS\SYSTEM32\Microsoft\Protect\S-1-5-18\User\Preferred
7/28/2005 8:54:56 PM 6 C:\WINDOWS\Tasks\SA.DAT
»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»
Checking files in %ALLUSERSPROFILE%\Startup folder...
4/26/2004 4:55:42 PM 901 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
1/31/2003 3:52:56 PM 1658 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
2/9/2005 2:46:46 PM 763 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Picture Package Menu.lnk
2/9/2005 2:46:36 PM 813 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Picture Package VCD Maker.lnk
1/31/2003 3:52:56 PM 686 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk
1/31/2003 3:52:56 PM 686 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
Checking files in %ALLUSERSPROFILE%\Application Data folder...
7/30/2003 12:43:36 PM 5 C:\Documents and Settings\All Users\Application Data\DirectCDUserName.txt
7/24/2003 6:21:10 PM 5 C:\Documents and Settings\All Users\Application Data\DirectCDUserNameD.txt
Checking files in %USERPROFILE%\Startup folder...
Checking files in %USERPROFILE%\Application Data folder...
11/18/2002 9:24:26 AM 0 C:\Documents and Settings\Owner\Application Data\dm.ini
9/12/2004 6:03:44 PM 37840 C:\Documents and Settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
12/11/2004 4:13:22 AM 27210 C:\Documents and Settings\Owner\Application Data\Personal Address Book.ADR
4/22/2002 11:38:14 AM 12358 C:\Documents and Settings\Owner\Application Data\PFP100JCM.{PB
4/22/2002 11:38:14 AM 61678 C:\Documents and Settings\Owner\Application Data\PFP100JPR.{PB
7/30/2004 12:17:26 PM 284 C:\Documents and Settings\Owner\Application Data\ViewerApp.dat
»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform\SV1
SV1 =
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E} = C:\Program Files\ewido\security suite\context.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ggsqgyyg
{cc5fca2e-3792-4365-8bc3-6d024663f8c1} = C:\WINDOWS\System32\ddrbd.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\IMMenuShellExt
{F8984111-38B6-11D5-8725-0050DA2761C4} = C:\Program Files\IncrediMail\bin\IMShExt.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = C:\Program Files\Norton AntiVirus\NavShExt.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Washer
{6EE51AA0-77A0-11D7-B4E1-000347126E46} = C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Yahoo! Mail
{5464D816-CF16-4784-B9F3-75C0DB52B499} = C:\PROGRA~1\Yahoo!\Common\ymmapi.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\SpySweeper
{7C9D5882-CB4A-4090-96C8-430BFE8B795B} = C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = C:\Program Files\Norton AntiVirus\NavShExt.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
hpsysdrv c:\windows\system\hpsysdrv.exe
Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
S3TRAY2 S3tray2.exe
IgfxTray C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
PS2 C:\WINDOWS\system32\ps2.exe
Audio Sliders Launch "C:\Program Files\Audio Sliders 3\volume.exe" /s
pdfSaver3
Ulead AutoDetector C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
nwiz nwiz.exe /install
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
winsync C:\WINDOWS\system32\aaqoan.exe reg_run
SpySweeper "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents
IMAIL
MAPI
MSFS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Yahoo! Pager "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet
Microsoft Works Update Detection c:\Program Files\Microsoft Works\WkDetect.exe
IncrediMail C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
msnmsgr "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
Weather C:\Program Files\AWS\WeatherBug\Weather.exe 1
PlaxoUpdate C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
Spyware Doctor "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
NvMediaCenter RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
Window Washer C:\Program Files\Webroot\Washer\wwDisp.exe
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum\{BDEADF00-C265-11D0-BCED-00A0C90AB50F}
= C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum\{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF}
=
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum\{0DF44EAA-FF21-4412-828E-260A8728E7F1}
=
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
fxkm.exe C:\WINDOWS\system\fxkm.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = explorer.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\PostBootReminder
{7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\CDBurn
{fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\WebCheck
{E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\System32\webcheck.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SysTray
{35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_DLLs
»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.2.4 - Log file written to "WinPFind.Txt" in the WinPFind folder.
next the TrackQoo log.
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\\windows\\system\\hpsysdrv.exe"
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"S3TRAY2"="S3tray2.exe"
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"PS2"="C:\\WINDOWS\\system32\\ps2.exe"
"Audio Sliders Launch"="\"C:\\Program Files\\Audio Sliders 3\\volume.exe\" /s"
"pdfSaver3"=""
"Ulead AutoDetector"="C:\\Program Files\\Ulead Systems\\Ulead Photo Explorer 8.0 SE Basic\\Monitor.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"nwiz"="nwiz.exe /install"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"winsync"="C:\\WINDOWS\\system32\\aaqoan.exe reg_run"
"SpySweeper"="\"C:\\Program Files\\Webroot\\Spy Sweeper\\SpySweeper.exe\" /startintray"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"
-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers
Subkey --- ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}
C:\Program Files\ewido\security suite\context.dll
Subkey --- ggsqgyyg
{cc5fca2e-3792-4365-8bc3-6d024663f8c1}
C:\WINDOWS\System32\ddrbd.dll
Subkey --- IMMenuShellExt
{F8984111-38B6-11D5-8725-0050DA2761C4}
C:\Program Files\IncrediMail\bin\IMShExt.dll
Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll
Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll
Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll
Subkey --- Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}
C:\Program Files\Norton AntiVirus\NavShExt.dll
Subkey --- Washer
{6EE51AA0-77A0-11D7-B4E1-000347126E46}
C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL
Subkey --- WinZip
{E0D79304-84BE-11CE-9641-444553540000}
C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
Subkey --- Yahoo! Mail
{5464D816-CF16-4784-B9F3-75C0DB52B499}
C:\PROGRA~1\Yahoo!\Common\ymmapi.dll
Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll
=====================
HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers
Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll
Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll
Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll
Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll
==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Gamma Loader.exe.lnk
Billminder.lnk
desktop.ini
Picture Package Menu.lnk
Picture Package VCD Maker.lnk
Quicken Scheduled Updates.lnk
Quicken Startup.lnk
==============================
C:\Documents and Settings\Owner\Start Menu\Programs\Startup
Adobe Gamma Loader.exe.lnk
Billminder.lnk
desktop.ini
Picture Package Menu.lnk
Picture Package VCD Maker.lnk
Quicken Scheduled Updates.lnk
Quicken Startup.lnk
desktop.ini
==============================
C:\WINDOWS\SYSTEM32 cpl files
access.cpl Microsoft Corporation
appwiz.cpl Microsoft Corporation
bthprops.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
igfxcpl.cpl Intel Corporation
inetcpl.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
nvtuicpl.cpl NVIDIA Corporation
odbccp32.cpl Microsoft Corporation
powercfg.cpl Microsoft Corporation
QuickTime.cpl Apple Computer, Inc.
speech.cpl Microsoft
sysdm.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
timedate.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
wuaucpl.cpl Microsoft Corporation
When I tried to run Pandascan it starts the download screen but never does anything else.. I let it sit for almost 4 hrs hopeing it was working but no change.. tried again this morning and the same( after a reboot).
And finally the new Hijack This! log.
Logfile of HijackThis v1.99.1
Scan saved at 9:03:53 PM, on 7/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Hijack This!\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://us4.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://us4.hpwis.com/R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Audio Sliders Launch] "C:\Program Files\Audio Sliders 3\volume.exe" /s
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [richup] C:\WINDOWS\System32\richup.exe
O4 - HKLM\..\Run: [xFsg3tR] qmgre.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\aaqoan.exe reg_run
O4 - HKLM\..\Run: [exp] C:\WINDOWS\System32\exp
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [go3mRjdmX] psilhelp.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {5D6F09DD-D9C3-42db-800A-EBF1E7EFCB0B} - file://C:\Program Files\BoxTops_Shopping_Reminder\Sy150\Tp150\scri150a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! MahJong Solitaire -
http://download.game...s/y/mjst4_x.cabO16 - DPF: Yahoo! Pyramids -
http://download.game...ts/y/pyt1_x.cabO16 - DPF: Yahoo! Spades -
http://download.game...nts/y/st2_x.cabO16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -
http://housecall60.t...all/xscan60.cabO16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) -
https://www.plaxo.co...laxoInstall.cabO16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) -
https://secure.stamp...15/sdcregie.cabO16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) -
http://www.fileplane...DC_1_0_0_44.cabO16 - DPF: {4C226336-4032-489F-9674-67E74225979B} -
http://www.otxresear...ia/OTXMedia.dllO16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.r...ip/RdxIE601.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.micros...b?1122174091842O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn...pDownloader.cabO16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) -
http://download.game...outLauncher.cabO16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) -
http://www2.incredim...er/imloader.cabO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
My Norton is saying it clear but it is still running extremely slow( especially when starting up). I appreciate all the help you have given and hope this problem will soon be resolved.
Skystepper