[emiyae]

I ran ad-aware on my boyfriend's computer in an effort to get rid of the aurora pop-ups. Ad-aware somehow managed to get rid of nail.exe, but almost instantely, the internet stopped working. I'm currently in the process of installing hijackthis on his computer from mine, but I don't know what my next move is. Help?

Edited by emiyae, 24 July 2005 - 11:33 PM.

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Hello and welcome to Geeks to Go! I'm kool808 and I will be helping you today.

We'll need you to use a free diagnostic tool [ HiJackThis ], read the short tutorial [ HERE ]

Then post the results of the scan here.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! I will be along to tell you what steps to take after you post the contents of the scan results.

In the event you cannot download it then you have to use another computer then transfer it to your PC.  If you are not able to run it through desktop or C:\HJT then you have to use the Task Manager, available through CTRL+ALT+DELETE then choose New Task.

[kool808]

Hello and welcome to Geeks to Go! I'm kool808 and I will be helping you today.

We'll need you to use a free diagnostic tool [ HiJackThis ], read the short tutorial [ HERE ]

Then post the results of the scan here.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! I will be along to tell you what steps to take after you post the contents of the scan results.

In the event you cannot download it then you have to use another computer then transfer it to your PC.  If you are not able to run it through desktop or C:\HJT then you have to use the Task Manager, available through CTRL+ALT+DELETE then choose New Task.

[kool808]

Due to lack of feedback, this topic has been closed.

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