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Windows 98 Error Message


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#1
arossi12

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Every time I even click on something, i get this error message:

EXPLORER caused an invalid page fault in
module SHELL32.DLL at 017f:7fcbcf19.
Registers:
EAX=03a8c6d4 CS=017f EIP=7fcbcf19 EFLGS=00010206
EBX=82c84bac SS=0187 ESP=00eee2fc EBP=00eee308
ECX=82c84bac DS=0187 ESI=00000000 FS=6937
EDX=01661654 ES=0187 EDI=82c8fef4 GS=0000
Bytes at CS:EIP:
66 8b 10 66 3b d6 75 e9 33 c0 eb 4a 39 75 10 75
Stack dump:
82c8fef4 82c9c154 82c84bac 00eee338 7fcdf0e1 82c84bac 03a8c6d4 00000000 82c84d6c 00000000 00000001 00000001 82c84a04 00000001 00000000 00eee370

I have no idea how to fix this. Any help is appreciated!
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#2
arossi12

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Here is a HijackThis log from today:

Logfile of HijackThis v1.98.2
Scan saved at 3:36:10 PM, on 11/8/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\MY DOCUMENTS\MY DOWNLOADS\HIJACKTHIS.EXE
C:\MY DOCUMENTS\MY DOWNLOADS\HIJACKTHIS.EXE
C:\WINDOWS\EXPLORER.EXE

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [CreativeMixer] C:\Program Files\Creative\Audio\PROGRAM\CTMIX32.EXE /t
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

It looks clean, but I still get the message evry time I click on something.
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#3
coachwife6

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Is it a Compaq computer? If so, look at this:

http://www.kbalertz.com/kb_237888.aspx
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#4
arossi12

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No, it is not a Compaq computer. I've had this for 2 days, if that helps.
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#5
admin

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That's very generic error. My best guess is it hardware related. Probably a memory error, but could also be a bad motherboard, etc.

If you want to test the memory yourself, try http://www.memtest86.com

Installation
===============
Memtest86 is a stand alone program that cannot be executed under windows and must
be loaded from a floppy disk.

To install Memtest86:
- Extract the files from the zip archive
- Open the directory where the files were extracted and click on "install.bat".
- The install program will prompt you for the floppy drive and also prompt you to
insert a blank floppy.
- To run Memtest86 leave the floppy in the drive and reboot.

NOTE: After the boot floppy has been created you will not be able to read the floppy
from windows. This is normal.
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#6
arossi12

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I downloaded the memtest86, and ran it for about an hour. It got through 8 tests, and every test had an outrageous number or errors.

I just want to fix the problem so that the error message stops popping up. Because it does, i can't do anything like burn CD's, sice the program always ends with that same error.
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#7
admin

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The errors probably mean a bad stick of RAM, or a bad motherboard. Because it's so new, why not warranty it?
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#8
arossi12

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I'm getting differnet errors now. Here are a couple:

EXPLORER caused an invalid page fault in
module SHELL32.DLL at 017f:7fcbcf19.
Registers:
EAX=02f3750c CS=017f EIP=7fcbcf19 EFLGS=00010206
EBX=82cec42c SS=0187 ESP=00eee2fc EBP=00eee308
ECX=82cec42c DS=0187 ESI=00000000 FS=3a47
EDX=00000000 ES=0187 EDI=82d04480 GS=0000
Bytes at CS:EIP:
66 8b 10 66 3b d6 75 e9 33 c0 eb 4a 39 75 10 75
Stack dump:
82d04480 82d15544 82cec42c 00eee338 7fcdf0e1 82cec42c 02f3750c 00000000 82cec50c 00000000 00000001 00000001 82ced620 00000001 00000000 00eee370

This error occurs when I start Microsoft Word.

And I get other erros when I start up and click on stuff like this one:

EXPLORER caused an invalid page fault in
module <unknown> at 0000:02381200.
Registers:
EAX=8192815c CS=017f EIP=02381200 EFLGS=00010246
EBX=819280fc SS=0187 ESP=025eff9c EBP=025effcc
ECX=f29f5b50 DS=0187 ESI=00000008 FS=52f7
EDX=8192815c ES=0187 EDI=818dabf4 GS=0000
Bytes at CS:EIP:

Stack dump:
bff88f20 00000000 818dabf4 00000008 819280fc 00000007 025effa4 025efdcc ffffffff bffc05b4 bff79050 00000000 025effec bff869ef 02381200 00000000
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#9
-=jonnyrotten=-

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Sounds like a defective stick of memory. Talk to the company who issues the warranty and get it replaced. The only way to fix defective memory errors are to replace the memory.

-=jonnyrotten=-
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