Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

infected with TROJ_ROOTKIT.E

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 6 posts
Hi my virus scan(trend Micro Office Scan) keeps detecting that I have the file rdriv.sys is infected by TROJ_ROOTKIT.E and it can't get rid of it. Can anyone help me out? Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:03:43 AM, on 7/25/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\OfficeScan NT\ntrtscan.exe
C:\OfficeScan NT\tmlisten.exe
C:\OfficeScan NT\ofcdog.exe
C:\OfficeScan NT\pccntmon.exe
C:\Program Files\Winamp\winampa.exe
C:\Documents and Settings\Administrator\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.excite.com/microsoft/ie40/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by @Home Network Version 1.7
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: @Home - {9695E335-6558-45B7-8CD4-438E4409869F} - http://www/ (file missing) (HKCU)
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.c...rt/IbmEgath.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: hexadecimal (HexadecimaRepresentation) - Unknown owner - C:\WINNT\Edit.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\OfficeScan NT\ntrtscan.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\OfficeScan NT\tmlisten.exe
  • 0




    Visiting Staff

  • Member
  • PipPipPip
  • 183 posts
Please follow all instructions as specified. Print these instructions to ensure all are followed, because is safe mode you won’t have acces to the internet to watch this document

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find the service.


Click once on the service to highlight it.

Click Stop

Right-Click on the service.

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'

The service is now stopped and disabled.
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Open the Misc Tools Session"
  • click on "delete an NT service"
  • Copy and paste this in: HexadecimaRepresentation
  • Click ok
Close Hijack This

Please download the following programs, but do not run them yet:

* rdrivRem.zip
  • Unzip it to your desktop.
* Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
  • You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
  • The update will start and a progress bar will show the updates being installed
  • After the updates are installed exit Ewido.
* CleanUp!
  • Install it.
* Killbox by Option^Explicit
  • Save it to your desktop.
Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight "Safe Mode" then hit enter.

1.) Please double-click rdrivRem.bat to run the program - follow the instructions on the screen. After it's complete, rdriv.txt will be created in the rdrivRem folder.

2.) Double-click the Ewido Security Suite icon to run the program.
  • Click on scanner
  • Click Complete System Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "remove", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
  • Exit Ewido
3.) Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

4.) After Cleanup! is finished, run HijackThis. Place a check next to the following items, if found.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.excite.com/microsoft/ie40/

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O23 - Service: hexadecimal (HexadecimaRepresentation) - Unknown owner - C:\WINNT\Edit.exe


Close HiJackThis.

5.) Run Killbox.exe.

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold

in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each


For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

After computer has restarted continue with the rest of the instructions:

6.) Run BOTH of these online virus scans (NOT at the same time!):
TrendMicro's HouseCall - check "Auto Clean"

Save the results from ActiveScan.

I need you to post the contents of rdriv.txt, the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP