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Cant Get into SafeMode - Maybe Trojan?


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#1
joannestevenson

joannestevenson

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Hi All!

Ok i think i have a trojan or virus as my comp is running slow and needs a virus check.

I tried to go into safe mode but after selecting safemode the back screen with lots of partitions comp on then it freezes, ive left it for around 30mins thinking it could jus be running slow but its not moved. Ive also tried safemode with comand prompt.
I have run a virus check in normal mode and its found a few trjan files but not the actual trojan.

There are also a few other things which i suspect could also be linked:
My internet keeps disconnecting for no reason.
When you turn off comp without shutting down and then start back up the comp automatically does a disk check, when my comp is doing this check it crashes halfway through.
Very Slow all round, Keeps crashing.

I hope you can help me with this. If i can get into safemode im sure that i can sort it from there, not sure why i cant though.

Thanks in Advance, Joanne
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#2
darth_ash

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
joannestevenson

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Sorry, wasnt sure where i was supposed to post!!
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