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adware program in my toolbar I cant get rid of [CLOSED]


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#1
slicknicktx

slicknicktx

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hey guys, thanks in advance for your help. So I noticed this computer was running slow and internet explorer kept resetting itself to random sites when I tried to use it. I installed McAfee, it got rid of like 100 viruses and a few trojans and adware, spybot found like 30 more, adware had like 300, etc. But even after I ran all that stuff there was still this icon in my toolbar that linked to some PSGuard site. eventually a couple other icons would show up in my toolbar, I would start getting pop up windows, and spybot and mcafee wouldboth start finding trojans and spyware again. Now when I run spybot it finds like 43 instances of smitfraud.E, but it cant delete them because they are in use. evem after a reboot this problem remains. I ran the ewido software, and it found like 57 more problems and deleted them. I rebooted, but then I couldnt get online and my computer was running slower than ever! I uninstalled ewido and after a reboot I was able to get back online again. thats basically all I know so if you guys can help me out thatd be great.
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#2
slicknicktx

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so heres those logs...

Logfile of HijackThis v1.99.1
Scan saved at 9:33:01 PM, on 7/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe
C:\Palm\HOTSYNC.EXE
C:\PROGRA~1\COMMON~1\AOL\110081~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\110081~1\EE\AOLServiceHost.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Kathy\Desktop\HijackThis-1.exe

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100814361\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe /ICON
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\system32\intell32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOLCC] "C:\Program Files\AOL Computer Check-Up\ACCAgnt.exe" /startup
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: MyPoints - file://C:\Program Files\MyPoints_PointAlert\Sy800\Tp800\scri800a.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Point Alert - {67B50696-04BA-48ea-A697-28AA0EAA9C26} - file://C:\Program Files\MyPoints_PointAlert\Sy800\Tp800\scri800a.htm (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://klondike.pogo...s-ob-assets.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O20 - AppInit_DLLs:
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ptssvc - Unknown owner - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)


and the ewido one...

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:47:52 PM, 7/25/2005
+ Report-Checksum: 5302EC9

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\pnpsvc -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\pnpsvc -> Spyware.CoolWebSearch : Cleaned with backup
HKU\S-1-5-21-357464061-97400744-4212676017-1008\Software\bmeb -> Spyware.iLookup : Cleaned with backup
HKU\S-1-5-21-357464061-97400744-4212676017-1008\Software\bmeb\assoc2 -> Spyware.iLookup : Cleaned with backup
HKU\S-1-5-21-357464061-97400744-4212676017-1008\Software\bmeb\kws -> Spyware.iLookup : Cleaned with backup
HKU\S-1-5-21-357464061-97400744-4212676017-1008\Software\bmeb\sit -> Spyware.iLookup : Cleaned with backup
HKU\S-1-5-21-357464061-97400744-4212676017-1008\Software\bmeb\size -> Spyware.iLookup : Cleaned with backup
C:\Documents and Settings\All Users\Documents\AOL Downloads\America Online 7.0\8pt.zip/8pt.exe -> Worm.Klez.H : Cleaned with backup
C:\Documents and Settings\All Users\Documents\AOL Downloads\America Online 7.0\alt.zip/alt.scr -> Worm.Klez.H : Cleaned with backup
C:\Documents and Settings\All Users\Documents\AOL Downloads\America Online 7.0\class.zip/class.scr -> Worm.Klez.H : Cleaned with backup
C:\Program Files\MyPoints_PointAlert\disp800.exe -> Spyware.WebRebates : Cleaned with backup
C:\Program Files\rdso\eetu.exe -> Spyware.PurityScan : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1037\A1059444.exe -> Spyware.PurityScan : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1073\A1073994.exe -> Spyware.PurityScan : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1073\A1074016.exe -> Spyware.PurityScan : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1091\A1080276.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1091\A1080308.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1092\A1080422.exe -> Trojan.Puper.w : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1092\A1080429.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1092\A1081308.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081340.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081365.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081375.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081390.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081421.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081452.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081454.exe -> Trojan.Puper.w : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1093\A1081476.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1094\A1081998.exe -> Trojan.Small.ev : Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1095\A1082014.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINDOWS\cpbrkpie.ocx -> Spyware.Coupon : Cleaned with backup
C:\WINDOWS\popuper.exe -> Trojan.Puper.w : Cleaned with backup
C:\WINDOWS\SYSTEM32\AAOIJDFF.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\BLODPRCP.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\BQRNSOTC.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\CKAMTPJJ.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\FARFHGNI.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\FMEIKDQA.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\GBLCSQND.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\GTPMFPBL.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\HJCEFHKA.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\IAADFKJM.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\IMAEEEHI.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\intmon.exe -> Trojan.Puper.af : Cleaned with backup
C:\WINDOWS\SYSTEM32\JOEDLGIR.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\KERPOOEJ.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\MPNBMBBL.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\MTCOLQAS.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\PTMSPFEP.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\QLIJCKGD.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\RBIKGPLJ.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\TFDESTKG.exe -> TrojanDownloader.Agent.bh : Cleaned with backup
C:\WINDOWS\SYSTEM32\TNOERILN.exe -> TrojanDownloader.Agent.bh : Cleaned with backup


::Report End
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#3
Rawe

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Please print these instructions out, or write them down, as you can't read them during the fix.

Download smitRem.exe and save the file to your desktop.
Double-click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Download CleanUp!

Run the CleanUp! installer and get the program ready to be used but don't run it yet.

Next, please reboot your computer in Safe Mode by doing the following;

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


===================================================
Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a Full System Scan. Remove all it finds.

Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • Clean anything it finds
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido


Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Run CleanUp! making sure to reboot!

Boot up into normal mode and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Let me know how's it running now.

- Rawe :tazz:
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#4
ScHwErV

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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