[saintrichy]

This is an email on behalf of a friend who can no longer access the net due to the trojan startpage-du.dll. The computer will not go online for more than 30secs.-5mins, has a about blank home page and the address bar has also vanished and cannot be returned with the toolbar. He has up to date Mcfee anti virus and anti spyware which detects and says that it removes the trojan but does not. I have run CWshredder and aboutbuster5 in safe mode with system restore turned off. but it is still there. Please help I have run out of ideas hackthis report below.

Logfile of HijackThis v1.99.1
Scan saved at 16:11:33, on 26/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ipni32.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\simon\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_v1.99.1.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {455F2285-1668-E95D-E12C-6550E033EB3C} - C:\WINDOWS\atlgx.dll
O2 - BHO: Class - {5DC8F5E4-E651-4A8F-0C0E-BB293A521172} - C:\WINDOWS\system32\ipvw.dll
O2 - BHO: Class - {97881BDB-24FA-50B3-9B1A-0287619B4A8D} - C:\WINDOWS\ntbd.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [ipni32.exe] C:\WINDOWS\system32\ipni32.exe
O4 - HKLM\..\RunOnce: [syskp32.exe] C:\WINDOWS\system32\syskp32.exe
O4 - HKLM\..\RunOnce: [cran.exe] C:\WINDOWS\system32\cran.exe
O4 - HKLM\..\RunOnce: [javaqw32.exe] C:\WINDOWS\system32\javaqw32.exe
O4 - HKLM\..\RunOnce: [ntsk32.exe] C:\WINDOWS\ntsk32.exe
O4 - HKLM\..\RunOnce: [atlgf.exe] C:\WINDOWS\system32\atlgf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{8F4C05EB-8899-4DA2-AC92-5816A31DCEBE}: NameServer = 213.120.62.104 213.120.62.97
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\syskp32.exe" /s (file missing)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\system32\ImapiRox.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

Edited by saintrichy, 26 July 2005 - 12:10 PM.

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Hi Saintrichy and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi Saintrichy and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[saintrichy]

Here is the new report I have run this from the floppy, as my friends computer will not keep explorer long enough to download hackthis.

Logfile of HijackThis v1.99.1
Scan saved at 15:10:59, on 27/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\ntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\simon\LOCALS~1\Temp\Temporary Directory 2 for hijackthis_v1.99.1.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\weuql.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\weuql.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\weuql.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {070E57F1-C0C3-F8DE-3677-F53A0FB1DBD7} - C:\WINDOWS\system32\addti32.dll
O2 - BHO: Class - {DC0E40FD-D633-7594-A016-624F4172C934} - C:\WINDOWS\javaku.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [ntfy.exe] C:\WINDOWS\ntfy.exe
O4 - HKLM\..\RunOnce: [syskp32.exe] C:\WINDOWS\system32\syskp32.exe
O4 - HKLM\..\RunOnce: [sdkrz.exe] C:\WINDOWS\sdkrz.exe
O4 - HKLM\..\RunOnce: [addsf.exe] C:\WINDOWS\system32\addsf.exe
O4 - HKLM\..\RunOnce: [sysvo32.exe] C:\WINDOWS\system32\sysvo32.exe
O4 - HKLM\..\RunOnce: [msrs.exe] C:\WINDOWS\msrs.exe
O4 - HKLM\..\RunOnce: [d3uc32.exe] C:\WINDOWS\d3uc32.exe
O4 - HKLM\..\RunOnce: [addkp32.exe] C:\WINDOWS\addkp32.exe
O4 - HKLM\..\RunOnce: [cryr32.exe] C:\WINDOWS\system32\cryr32.exe
O4 - HKLM\..\RunOnce: [mfcrk32.exe] C:\WINDOWS\mfcrk32.exe
O4 - HKLM\..\RunOnce: [crmw32.exe] C:\WINDOWS\crmw32.exe
O4 - HKLM\..\RunOnce: [nteu32.exe] C:\WINDOWS\system32\nteu32.exe
O4 - HKLM\..\RunOnce: [addzw.exe] C:\WINDOWS\addzw.exe
O4 - HKLM\..\RunOnce: [netol32.exe] C:\WINDOWS\system32\netol32.exe
O4 - HKLM\..\RunOnce: [ieiw32.exe] C:\WINDOWS\system32\ieiw32.exe
O4 - HKLM\..\RunOnce: [atlmg32.exe] C:\WINDOWS\atlmg32.exe
O4 - HKLM\..\RunOnce: [syslw32.exe] C:\WINDOWS\system32\syslw32.exe
O4 - HKLM\..\RunOnce: [winke.exe] C:\WINDOWS\winke.exe
O4 - HKLM\..\RunOnce: [syste.exe] C:\WINDOWS\system32\syste.exe
O4 - HKLM\..\RunOnce: [netvf32.exe] C:\WINDOWS\system32\netvf32.exe
O4 - HKLM\..\RunOnce: [atlbj32.exe] C:\WINDOWS\atlbj32.exe
O4 - HKLM\..\RunOnce: [mfcjp32.exe] C:\WINDOWS\mfcjp32.exe
O4 - HKLM\..\RunOnce: [sysor.exe] C:\WINDOWS\system32\sysor.exe
O4 - HKLM\..\RunOnce: [iple.exe] C:\WINDOWS\iple.exe
O4 - HKLM\..\RunOnce: [ipnf.exe] C:\WINDOWS\ipnf.exe
O4 - HKLM\..\RunOnce: [crvx.exe] C:\WINDOWS\crvx.exe
O4 - HKLM\..\RunOnce: [apiwo.exe] C:\WINDOWS\system32\apiwo.exe
O4 - HKLM\..\RunOnce: [winbi.exe] C:\WINDOWS\system32\winbi.exe
O4 - HKLM\..\RunOnce: [netgv.exe] C:\WINDOWS\system32\netgv.exe
O4 - HKLM\..\RunOnce: [addtp32.exe] C:\WINDOWS\system32\addtp32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{8F4C05EB-8899-4DA2-AC92-5816A31DCEBE}: NameServer = 213.120.62.104 213.120.62.97
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\syskp32.exe" /s (file missing)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\system32\ImapiRox.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

[Trevuren]

Your system is infected with a variant of the About:Blank infection.

• First we must STOP, and Disable a bad Added Service
  • Click Start>Run and type in: services.msc
  • Click OK
  • In the Services window find: Network Security Service (NSS)
  • Select/highlight and right click the entry, and choose: Properties
  • On the General tab, under Service Status click the Stop button
  • Beside: Startup Type, in the drop menu, select: Disabled
  • Click Apply, then OK
• Download CWShredder
  Click check for updates. Do not use it yet.
  
  
• Download Aboutbuster 5
  Unzip the file to its own folder (C:\AB) Do not use it yet.
  
  
• Download: HomeSearchfix. Unzip it to your desktop. Do not use it yet.
  
  
• Download Killbox
  Choose save as to your desktop. Unzip the file. Do not use it yet.
  
  Take care: some files can be hidden, so first go to start > control panel > folder options > view (tab) > mark “show hidden files en extensions >OK
  
  Please print out these directions for in safe mode you will have to be disconnected from the internet. You should entirely disconnect (UNPLUG) from the internet!!!
  
  
• Reboot your system intosafe mode for all OS
  
  
• Close all windows and open HijackThis.
  • Click "scan only” in the main window
  • Put a checkmark beside the following entries and click “FIX checked”.
    
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\weuql.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\weuql.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\weuql.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {070E57F1-C0C3-F8DE-3677-F53A0FB1DBD7} - C:\WINDOWS\system32\addti32.dll
    O2 - BHO: Class - {DC0E40FD-D633-7594-A016-624F4172C934} - C:\WINDOWS\javaku.dll
    O4 - HKLM\..\Run: [ntfy.exe] C:\WINDOWS\ntfy.exe
    O4 - HKLM\..\RunOnce: [syskp32.exe] C:\WINDOWS\system32\syskp32.exe
    O4 - HKLM\..\RunOnce: [sdkrz.exe] C:\WINDOWS\sdkrz.exe
    O4 - HKLM\..\RunOnce: [addsf.exe] C:\WINDOWS\system32\addsf.exe
    O4 - HKLM\..\RunOnce: [sysvo32.exe] C:\WINDOWS\system32\sysvo32.exe
    O4 - HKLM\..\RunOnce: [msrs.exe] C:\WINDOWS\msrs.exe
    O4 - HKLM\..\RunOnce: [d3uc32.exe] C:\WINDOWS\d3uc32.exe
    O4 - HKLM\..\RunOnce: [addkp32.exe] C:\WINDOWS\addkp32.exe
    O4 - HKLM\..\RunOnce: [cryr32.exe] C:\WINDOWS\system32\cryr32.exe
    O4 - HKLM\..\RunOnce: [mfcrk32.exe] C:\WINDOWS\mfcrk32.exe
    O4 - HKLM\..\RunOnce: [crmw32.exe] C:\WINDOWS\crmw32.exe
    O4 - HKLM\..\RunOnce: [nteu32.exe] C:\WINDOWS\system32\nteu32.exe
    O4 - HKLM\..\RunOnce: [addzw.exe] C:\WINDOWS\addzw.exe
    O4 - HKLM\..\RunOnce: [netol32.exe] C:\WINDOWS\system32\netol32.exe
    O4 - HKLM\..\RunOnce: [ieiw32.exe] C:\WINDOWS\system32\ieiw32.exe
    O4 - HKLM\..\RunOnce: [atlmg32.exe] C:\WINDOWS\atlmg32.exe
    O4 - HKLM\..\RunOnce: [syslw32.exe] C:\WINDOWS\system32\syslw32.exe
    O4 - HKLM\..\RunOnce: [winke.exe] C:\WINDOWS\winke.exe
    O4 - HKLM\..\RunOnce: [syste.exe] C:\WINDOWS\system32\syste.exe
    O4 - HKLM\..\RunOnce: [netvf32.exe] C:\WINDOWS\system32\netvf32.exe
    O4 - HKLM\..\RunOnce: [atlbj32.exe] C:\WINDOWS\atlbj32.exe
    O4 - HKLM\..\RunOnce: [mfcjp32.exe] C:\WINDOWS\mfcjp32.exe
    O4 - HKLM\..\RunOnce: [sysor.exe] C:\WINDOWS\system32\sysor.exe
    O4 - HKLM\..\RunOnce: [iple.exe] C:\WINDOWS\iple.exe
    O4 - HKLM\..\RunOnce: [ipnf.exe] C:\WINDOWS\ipnf.exe
    O4 - HKLM\..\RunOnce: [crvx.exe] C:\WINDOWS\crvx.exe
    O4 - HKLM\..\RunOnce: [apiwo.exe] C:\WINDOWS\system32\apiwo.exe
    O4 - HKLM\..\RunOnce: [winbi.exe] C:\WINDOWS\system32\winbi.exe
    O4 - HKLM\..\RunOnce: [netgv.exe] C:\WINDOWS\system32\netgv.exe
    O4 - HKLM\..\RunOnce: [addtp32.exe] C:\WINDOWS\system32\addtp32.exe
    O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\syskp32.exe" /s (file missing)
• Run CWShredder and choose FIX
  
  
• Start AboutBuster and press START, and then OK. The program will start scanning.
  
  
• Doubleclick HomeSearchfix.reg to merge the info to the registry. You will be prompted to accept the merge, answer YES.
  
  
• Start Killbox
  • Place a checkmark next to [x] Delete On Reboot.
  • Highlight the following list and Copy it (Ctrl+C) to the windows clipboard.
    
    C:\WINDOWS\ntfy.exe
    C:\WINDOWS\system32\weuql.dll
    C:\WINDOWS\system32\addti32.dll
    C:\WINDOWS\javaku.dll
    C:\WINDOWS\system32\syskp32.exe
    C:\WINDOWS\sdkrz.exe
    C:\WINDOWS\system32\addsf.exe
    C:\WINDOWS\system32\sysvo32.exe
    C:\WINDOWS\msrs.exe
    C:\WINDOWS\d3uc32.exe
    C:\WINDOWS\addkp32.exe
    C:\WINDOWS\system32\cryr32.exe
    C:\WINDOWS\mfcrk32.exe
    C:\WINDOWS\crmw32.exe
    C:\WINDOWS\system32\nteu32.exe
    C:\WINDOWS\addzw.exe
    C:\WINDOWS\system32\netol32.exe
    C:\WINDOWS\system32\ieiw32.exe
    C:\WINDOWS\atlmg32.exe
    C:\WINDOWS\system32\syslw32.exe
    C:\WINDOWS\winke.exe
    C:\WINDOWS\system32\syste.exe
    C:\WINDOWS\system32\netvf32.exe
    C:\WINDOWS\atlbj32.exe
    C:\WINDOWS\mfcjp32.exe
    C:\WINDOWS\system32\sysor.exe
    C:\WINDOWS\iple.exe
    C:\WINDOWS\ipnf.exe
    C:\WINDOWS\crvx.exe
    C:\WINDOWS\system32\apiwo.exe
    C:\WINDOWS\system32\winbi.exe
    C:\WINDOWS\system32\netgv.exe
    C:\WINDOWS\system32\addtp32.exe
    C:\WINDOWS\system32\syskp32.exe
  • Back in Killbox, go > file > paste from clipboard,
  • Click the red highlighted X button and click yes to the prompt when all the files have been pasted.
  • Then click OK
  • Exit Killbox and Reboot your PC.
• After the reboot, Start AboutBuster AGAIN and scan AGAIN.
  
  
• Clean temporary files:
  • Go > start > run and type cleanmgr and OK
  • Scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
  • Click OK to remove those files.
  • Click Yes to confirm deletion.
• Reboot your system into normal mode.
  
  
• Download Ewido scan
  • Check for updates.
  • Let it do a full run.
  • Copy the log. Past it to a blank Notepad file and save it to post here.
• Finally, run HijackThis, click SCAN, produce a LOG and POST it and the EWIDOscan log in this thread for review.

Regards,

Trevuren

[saintrichy]

Sorry it has been a while since your last reply. But as I am doing this for a friend, who has no internet connection now, it has been tricky getting together.
I have followed the above instructions and everything appears normal and stable, so many thanks. here are the reports-

Logfile of HijackThis v1.99.1
Scan saved at 16:02:00, on 03/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\simon\LOCALS~1\Temp\Temporary Directory 3 for hijackthis_v1.99.1.zip\HijackThis.exe

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\system32\ImapiRox.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

Sorry cannot include Ewido scan report at this time as it has become corrupt and will not open, the scan went well and removed lots on entries. I will try and include it soon, sorry to be a pain.
Richy

[Trevuren]

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

3. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE

• Right-click "My Computer", and then left click "Properties".
• Left click on "System Restore Tab"
• Check box beside "Turn Off System Restore"
• Left click on "Apply"

TO ENABLE SYSTEM RESTORE

• Remove check mark from "Turn Off System Restore"
• Click on "Apply"

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

[Trevuren]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.