[plaszac]

My pc crashed as i was running a spyware program and it appeared to stop at a program file named pubname in wutemp files can anyone tell what these are for and should i remove them
Thanx ZAC

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Which spyware program were you using?

The wutemp foder is used by Windows Update. My guess is that your system crash was unrelated to the spyware scan, possibly a hardware problem. A disc scan can stress your components.

[admin]

Which spyware program were you using?

The wutemp foder is used by Windows Update. My guess is that your system crash was unrelated to the spyware scan, possibly a hardware problem. A disc scan can stress your components.

[plaszac]

Thanx
could you recommend a spyware progamm as ive tried several and i still seem to get unrelated popups even when am not browsing? cheers Zac

[Smokey]

Let's start with a couple of free programs:
CWShredder is the first to run. Here's why: If a CoolWebSearch variant is indeed running on your system, it may actually prevent you from running spyware scans. It is smart enough to detect efforts to detect it, and stop them. Download CWShredder to your desktop or other location. Close all browser windows, double click the CWShredder icon to run, then click the Fix -> button. When finished, reboot and run Spybot Search & Destroy.

Spybot Search & Destroy Download and install. Start Spybot S&D using the "Spybot-S&D (easy mode)" link from your Start menu . Click the Search for updates button, if any are found then click the Download Updates button. After all updates are downloaded, click the Check for problems button. When the scan is complete, place a check next to anything marked in red, then click the Fix selected problems button. You may need to run Spybot S&D multiple times to remove all infections.

When finished, Reboot your computer. Finally, reply to this post with a new HiJackThis log so we can look for any nasties that may have been missed.

CLICK HERE to download CWShredder
CLICK HERE to download Spybot S&D

Do the pop-ups you get when you're not online have the title of "Messenger Service"? It sounds like you are getting messenger spam. A good article on the subject is here. (How to get rid of them)

[plaszac]

That seems to have sorted the problems out!!
I had to get cwshredder via google as I couldnt download link but it checked and found nothing so then done the spybot and that found several which was more than adaware hed found and it seems to haVE REMEDIED THE PROBLEM MANY THANX TO YOU AND THIS VERY HELPFULL SITE!!!
zAC