[rogue9]

My computer is getting the BSOD on Windows startup and immediately restarts. I then get the option of starting in Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, and Normal Mode. I have seen one person fix this problem before on my machine. If anyone knows how to fix the problem without freshly reinstalling Windows (I have recent emails that haven't been backed up), drop me a line. I'm running Windows XP Pro.

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Does it start in any of those or just flip back to blue bits.

You can repair it from here

http://www.theelderg..._windows_xp.htm

Windows Installation CD to repair the current installation leaves data and settings intact, however, it is then better to save whatever you need then do a clean install, at your leisure.

If you have a suitable restore point, and can access command prompt, you can start system restore this way

http://support.micro...kb;en-us;304449

[Retired Tech]

Does it start in any of those or just flip back to blue bits.

You can repair it from here

http://www.theelderg..._windows_xp.htm

Windows Installation CD to repair the current installation leaves data and settings intact, however, it is then better to save whatever you need then do a clean install, at your leisure.

If you have a suitable restore point, and can access command prompt, you can start system restore this way

http://support.micro...kb;en-us;304449

[rogue9]

I should rephrase what I said before. When I said that I have the options of starting in safe mode, the moment I press enter, I get the BSOD, and the computer promptly reboots, sending me in the endless cycle of BSOD on startup with those options.

I have tried a Windows Repair, but I still have the same issue. I can't back anything up until I can get into Windows.

[gerryf]

what is the stop message on the BSOD

[rogue9]

When the BSOD comes up, the computer restarts immediately. I do not have time to see anything on the BSOD since it shows for a split second.

[gerryf]

in all liklihood, you have a corrupted registry.

THis is the process for fixing it
http://support.micro...om/?kbid=307545

it is...complex and seems to work about 50 percent of the time.

A windows repair process might also work...this is when you essentially install windows on top of itself...it will not destroy your data but will require you reinstall service packs.

[rogue9]

Okay . . . I got Windows back working again (thanks for the link to the Microsoft page), and everything is back the way it was except my user account. I'm using Administrator for now, but I need to get access to my account to get stuff out of it. I went into User Accounts to see if my account was there, and it is not. I don't want to create a new account with the same name in case if something were overwritten or I couldn't get access to my missing folders, that kind of stuff. Any ideas?

[rogue9]

I finally got my user account back. Thanks for all your help. My computer's working normally again (though for how long, who knows? That's always the questions with Windows, isn't it?).