cable connection gone half-missing!
#31
Posted 29 July 2005 - 06:18 AM
#32
Posted 29 July 2005 - 12:41 PM
If the connection is:
INET -> broadband router -> her computer
Chances are she is setup with NAT and not static which means the DHCP server is the router. If it is wireless she might have to allow the MAC of her desktop's NIC. If it is wired, I'd suggest a "hard reset" on the device even though it is apparently leasing an IP to her laptop... Can she access the admin interface on her router via the laptop to check it's settings?
Edited by bandedenculer, 29 July 2005 - 12:42 PM.
#33
Posted 29 July 2005 - 12:44 PM
#34
Posted 29 July 2005 - 08:46 PM
Sounds like my general sitch has been explained -- it's all in the thread anyway -- but nobody has any other good ideas for a possible next step?
I checked out Dave's chicagotech links last night and found the solution level a little over my head and the first link not completely applicable (e.g., I am running Win2000 and am getting no error messages, and the first link refers to Win XP having a "Limited or No Connectivity" message). I should have a chance this weekend to look around that site more but will have to come back here for instrux on how to follow through with any suggestions I find.
Pam
#35
Posted 30 July 2005 - 07:22 PM
#36
Posted 31 July 2005 - 03:06 PM
a) When the connection was Internet -> cable modem -> router -> desktop *and* e router was installed and operational (i.e., laptop is online), the router's indicator for my desktop wasn't lit, no matter which LAN port I plugged it into.
b) I reset the router (by unplugging and with the reset button -- full reset); no change.
c) I took the router out of the loop by switching the Ethernet cables so the connection was Internet -> cable modem -> desktop (i.e., broadband cable was connected directly to desktop); still no connection, and PC Link indicator wasn't lit on the cable modem. (NB: I used different Ethernet cables, so the problem isn't the cable itself.)
d) I checked the NIC lights (I hadn't actually crawled back there earlier -- just checked through Device Manager), and no lights were lit there, either. (NB: I had uninstalled and reinstalled the card and drivers through Hardware Device Manager the other day, even though it had indicated that the device was working properly.)
e) I replaced the Ethernet card, and now the desktop is back online -- except I have to disable the firewall to do so. (Maybe I'll ask about that in another thread!)
So, thanks for all your suggestions; I'm just happy to be back up.
Pam
Edited by pamarama, 31 July 2005 - 07:42 PM.
#37
Posted 01 August 2005 - 06:40 AM
#38
Posted 01 August 2005 - 08:20 AM
Is it common for Device Manager not to notice an Ethernet card problem, d'ya know?
Pam
#39
Posted 01 August 2005 - 08:47 AM
#40
Posted 03 August 2005 - 09:24 PM
e) I replaced the Ethernet card, and now the desktop is back online -- except I have to disable the firewall to do so. (Maybe I'll ask about that in another thread!)
So far so good, maybe they've stopped banning me woohoo! The XP firewall, some other firewall, or a hardware firewall? (built into router for example) Regular browsing would be on TCP port 80 but you should not need to configure this for a hardware firewall. For software firewalls other than the XP firewall, you may need to allow your browser's executable (iexplore.exe or firefox.exe) or port 80.
#41
Posted 04 August 2005 - 07:21 AM
#42
Posted 06 August 2005 - 12:07 AM
Moreover, I cant open the firefox icon on the desktop or in the START menu?
any advise would be greatly apprechieted!
#43
Posted 08 August 2005 - 06:28 AM
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