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Windows XP Pro


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#1
Kieran-T

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Hi i was just wondering could you help me i am having a problem to shut down it won't let me and when i restart the computer as soon as i log in i can shut down
O/S Win XP Pro AMD ATHLON 2200 :tazz:
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#2
Retired Tech

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Does holding the power button in for 10 seconds switch it off

At which point does it stop logging off
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#3
dsenette

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open a command prompt and type shutdown -s and see if that does it
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#4
Kieran-T

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No Sry Guys Both Don't Work
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#5
dsenette

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are there any error messages? also
start > run, type
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.
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#6
Kieran-T

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Well The 1's Under Application Just Say Application Hang
And The 1's Under System Just Say Service Control Manager
2 Many 2 List
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#7
Retired Tech

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Right click the desktop then properties, screensaver, power, advanced to see if it is set to shutdown when the power button is pressed
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#8
Kieran-T

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It Is Set Too Shut Down When I Press Shut Down
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