Noted a slowing down of email about two weeks ago. Bought IPOD for daughter-nobody told me (and no I didn't read the box) that it needed newer than W-98 system. So, got xp prof installed. Saved all my files on disc, then wiped harddrive totally-I was advised to do so as was using Norton 2002 which I was told mght just as well not be there. Reloaded everything-cam, printer, scanner and all the software things I use (its for business so there's quite a number). Disaster-email so slow it might as well be sent by pigeon-post. Attachments won't attach-or take way too long to do so.
Cable modem replaced. System checked by cable company tecchies as it wasa little wonky-speed is OK, ping is OK. Internet Explorere is the one I use. Emails are Runbox, Yahoo, Hotmail, Excite. Occasionally they work just fine-opening the emails is right on-sending is slow, attaching files is a lost cause with runbox-used to be excellent. Yahoo is not bad so I add the files there, send it to runbox for text and then send out. Not efficient I know.
Windows xp firewall is disabled-possibility of working against Kasperskys own.
Disabling the anti-virus, setting the anti-hacker to 'allow all' make no difference. Traceroute is OK-yahoo comes in at 30ms, runbox is longer at 130 and is 19 hops. I think Y was 8. I need runbox as it has been my email for 4 years-do business worldwide and changing would be a nightmare.
Going bald quickly!!!!!!! Need help. Any ideas worth trying would be welcome. Oh, Spybot is used every three days or so. Sorry its so long.