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WinFixer 2005 won't go away [RESOLVED]


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#1
abigail7498

abigail7498

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I read the "Read This First" page and followed the instructions. I rebooted, and I am still getting the little popup window at startup that askes to "continue" to install, and occasionally, when I close it and immediately open a browser, instead of my home page, I would get Winfixer's site.

here is the Hijack This Log:
Logfile of HijackThis v1.99.1
Scan saved at 6:05:52 PM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\eMachines Bay Reader\shwiconem.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Programs\Password Manager\AcctMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\aim\aim.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
D:\Programs\Norton Antivirus\navapsvc.exe
D:\Programs\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
D:\Programs\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack This\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;localhost;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
N4 - Mozilla: user_pref("browser.startup.homepage", "http://www.iecc.edu/...ata/login.html"); (C:\Documents and Settings\Mom\Application Data\Mozilla\Profiles\default\anf2f7kh.slt\prefs.js)
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Mom\Application Data\Mozilla\Profiles\default\anf2f7kh.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\repair\abrdoc.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Programs\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Programs\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\eMachines Bay Reader\shwiconem.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] D:\Programs\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NI.UWFX5LP_0001_0614] "C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWFX5LP_0001_0614NetInstaller.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Noahs Net] "C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\The Weather Channel.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\EarthLink\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\EarthLink\Accelerator\\pac-image.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.frsb.net
O15 - Trusted Zone: http://my.iecc.edu
O15 - Trusted Zone: http://webct2.iecc.edu
O15 - Trusted Zone: http://www.iecc.edu
O15 - Trusted Zone: http://help.webct.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {41F841C1-AE16-11D5-8817-0050DA6EF5E5} (FarPoint Spread 6.0) - https://www.doralusa...es/SPR32X60.cab
O20 - Winlogon Notify: abrdoc - C:\WINDOWS\repair\abrdoc.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - E:\My Documents\My Received Files\Temporary Internet Files\Content.IE5\YHD6FUPG\cwshredder[1].exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Programs\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Programs\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - D:\Programs\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\Programs\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Here is the Edwido Log:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:01:13 AM, 7/27/2005
+ Report-Checksum: 7876D34

+ Scan result:

HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8DA5457F-A8AA-4CCF-A842-70E6FD274094} -> Spyware.HuntBar : Cleaned with backup
HKU\S-1-5-21-3713173343-2309283505-1098834619-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8DA5457F-A8AA-4CCF-A842-70E6FD274094} -> Spyware.HuntBar : Cleaned with backup
C:\Documents and Settings\Mom\Application Data\Earthlink\6.0\abigail7498@earthlink.net\Cookies\mom@sales.liveperson[2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.27:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Spylog : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Onestat : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Onestat : Cleaned with backup
:mozilla.43:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.44:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.45:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.46:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Specificclick : Cleaned with backup
:mozilla.47:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.48:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.50:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.51:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.55:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.56:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
:mozilla.58:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.59:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.60:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.61:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.62:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Masterstats : Cleaned with backup
:mozilla.69:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.87:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Coremetrics : Cleaned with backup
:mozilla.89:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.122:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.126:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.127:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.134:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.135:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.136:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.137:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Adserver : Cleaned with backup
:mozilla.144:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.145:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.146:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.147:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.153:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.156:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.157:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.178:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.179:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.180:C:\Documents and Settings\Mom\Application Data\Netscape\NSB\Profiles\u96hu20x.default\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\WINDOWS\repair\abrdoc.dll -> Trojan.Agent.cs : Cleaned with backup
E:\Application Data\Earthlink\6.0\abigail7498@earthlink.net\Cookies\mom@sales.liveperson[2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
E:\Cookies\mom@e-2dj6wfkyoic5gfp.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
E:\Cookies\mom@e-2dj6wjlyclc5mco.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
E:\Cookies\mom@e-2dj6wjmiohd5aeo.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
E:\Cookies\mom@e-2dj6wjnyamd5eho.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
E:\Cookies\mom@sales.liveperson[2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup


::Report End


What should I do next?

Thanks,
Beth
  • 0

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#2
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Hi Beth and welcome to GTG.

Download Process Explorer at http://www.sysintern...s/procexpnt.zip.

Reboot into Safe Mode:

Unzip Process Explorer and double click on procexp.exe

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of abrdoc.dll once and then click the kill button.

After you have killed all of the abrdoc.dll's under winlogon click ok.

Next double click on explorer.exe and again click once on each instance of abrdoc.dll then click the kill button. Once you have done that click ok again.

Run a scan in HijackThis. Make SURE that ALL your browsers are closed now. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\repair\abrdoc.dll
O4 - HKLM\..\Run: [NI.UWFX5LP_0001_0614] "C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWFX5LP_0001_0614NetInstaller.exe"
O20 - Winlogon Notify: abrdoc - C:\WINDOWS\repair\abrdoc.dll
O23 - Service: CWShredder Service - InterMute, Inc. - E:\My Documents\My Received Files\Temporary Internet Files\Content.IE5\YHD6FUPG\cwshredder[1].exe


Go to Start->Run and type in cmd and hit OK. Then type in the following:

rd /s "C:\WINDOWS\Downloaded Program Files\CONFLICT.2\"
exit


Copy the below 4 lines to a Notepad file:

REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B8B55274-0F9A-41E5-9067-A3539BD9E860}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents.1]


Save it as "fix.reg" (with quotes intact) to your desktop. Now double click on fix.reg and say Yes to add it to the registry.

Delete this file -> C:\WINDOWS\Registration\tapiwin.dll

Restart and post a new HijackThis log.
  • 0

#3
abigail7498

abigail7498

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Hello - I did what you said, but at the end, there was no such file to delete, that I could see, even after choosing "view hidden files" Also, no popup on startup this time.

Here is the new Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 9:29:25 PM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\Explorer.EXE
D:\Programs\Norton Antivirus\navapsvc.exe
D:\Programs\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\eMachines Bay Reader\shwiconem.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Programs\NORTON~2\SPEEDD~1\NOPDB.EXE
D:\Programs\Password Manager\AcctMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\aim\aim.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Hijack This\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;localhost;<local>
N4 - Mozilla: user_pref("browser.startup.homepage", "http://www.iecc.edu/...ata/login.html"); (C:\Documents and Settings\Mom\Application Data\Mozilla\Profiles\default\anf2f7kh.slt\prefs.js)
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Mom\Application Data\Mozilla\Profiles\default\anf2f7kh.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Programs\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Programs\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\eMachines Bay Reader\shwiconem.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] D:\Programs\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Noahs Net] "C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\The Weather Channel.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\EarthLink\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\EarthLink\Accelerator\\pac-image.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.frsb.net
O15 - Trusted Zone: http://my.iecc.edu
O15 - Trusted Zone: http://webct2.iecc.edu
O15 - Trusted Zone: http://www.iecc.edu
O15 - Trusted Zone: http://help.webct.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {41F841C1-AE16-11D5-8817-0050DA6EF5E5} (FarPoint Spread 6.0) - https://www.doralusa...es/SPR32X60.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Programs\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Programs\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - D:\Programs\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\Programs\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Is this all I need? Also, should I keep all those programs I downloaded to do this, or can I clear any of them off? I keep Adaware and Norton Systemworks current and run them daily.

Thanks,
Beth
  • 0

#4
greyknight17

greyknight17

    Malware Expert

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Minor error there. Can you find and delete C:\WINDOWS\repair\abrdoc.dll? If it doesn't exist, that means it's gone already.

I didn't ask you to download much (Process Explorer only). I suggest keeping those programs in the Read here.... topic. Those are useful. Keep them updated like you are doing for Norton and Ad-aware and run them once or twice a week.

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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