[thesimpsons5]

I have run Shredder, which worked fine, but when I run Ad-ware it goes through the ffirst process identifying all the junk. However when I try to delete the items it will not finish this part.
My computer's taskbar does nothing (the active windows do not show in the task bar) and I cannot get Windows Explorer to open up anywhere, anyhow.

Here is my log from HijackThis.
Any help would be greatly appreciated.


Logfile of HijackThis v1.99.1
Scan saved at 9:32:59 PM, on 7/27/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\INETSRV\INETINFO.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\WINDOWS\SYSTEM\ODJIWJF.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\WINDOWS\SYSTEM\MSDTCW.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\PWSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\WINDOWS\TEMP\X8ZOMKA.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\0GYA.EXE
C:\PROGRAM FILES\PNY ATTACHé\SHWICON.EXE
C:\WINDOWS\SYSTEM\GYCS8GFG.EXE
C:\WINDOWS\SYSTEM\RFHNHU.EXE
C:\WINDOWS\SYSTEM\ED.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\CALC.EXE
C:\WINDOWS\SYSTEM\TLCC.EXE
C:\WINDOWS\SYSTEM\OUAK60.EXE
C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE
C:\DOWNLOAD\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50093
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50093
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.qwest.net"); (C:\Program Files\Netscape\Users\thesimpsons\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL
O2 - BHO: Band Class - {cc378b83-9577-44d0-b4f8-0dd965e176fc} - C:\PROGRA~1\ESYNDI~1\ESYN.DLL
O2 - BHO: Band Class - {01f44a8a-8c97-4325-a378-76e68dc4ab2e} - C:\WINDOWS\SYSTB.DLL (file missing)
O2 - BHO: (no name) - {00000000-59d4-4008-9058-080011001200} - (no file)
O2 - BHO: Bucket Class - {00000001-C003-4A2F-9142-7CB1D78DE6C1} - C:\WINDOWS\TCT101.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\SYSTEM\MSBE.DLL
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\SYSTEM\NVMS.DLL
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\SYSTEM\MSCB.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [PWSTray] PwsTray.exe
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [yfuysrph] C:\WINDOWS\ezhtthuc.exe
O4 - HKLM\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\Run: [X8zomka.exe] C:\WINDOWS\TEMP\X8ZOMKA.EXE
O4 - HKLM\..\Run: [47MSJ2W3J7PQJE] C:\WINDOWS\SYSTEM\Zubyk.exe
O4 - HKLM\..\Run: [p4mX37S] QTNILG3.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [0gya.exe] C:\WINDOWS\SYSTEM\0GYA.EXE
O4 - HKLM\..\Run: [ShowIcon_PNY_PNY Attaché] "C:\Program Files\PNY Attaché\shwicon.exe" -t"PNY\PNY Attaché"
O4 - HKLM\..\Run: [Gycs8gfg.exe] C:\WINDOWS\SYSTEM\GYCS8GFG.EXE
O4 - HKLM\..\Run: [rfhnhu] c:\windows\system\rfhnhu.exe
O4 - HKLM\..\Run: [Ed.exe] C:\WINDOWS\SYSTEM\ED.EXE
O4 - HKLM\..\Run: [WeirdOnTheWeb] "C:\PROGRAM FILES\WEIRDONTHEWEB\WEIRDONTHEWEB.EXE"
O4 - HKLM\..\Run: [Gmwbb.exe] C:\WINDOWS\SYSTEM\GMWBB.EXE
O4 - HKLM\..\Run: [sjqxerch] C:\WINDOWS\sjqxerch.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [autoupdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [vbouncer] C:\PROGRA~1\VBOUNCER\VirtualBouncer.exe
O4 - HKLM\..\Run: [Ncobd] C:\PROGRAM FILES\HOZFRHN\OQALV.EXE
O4 - HKLM\..\Run: [Zgghmy] C:\PROGRAM FILES\JOYL\CYJN.EXE
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\SYSTEM\VIDCTRL\VIDCTRL.EXE
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [saap] c:\program files\180searchassistant\saap.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [Xqyj.exe] C:\WINDOWS\SYSTEM\XQYJ.EXE
O4 - HKLM\..\Run: [Jcud3b6.exe] C:\WINDOWS\SYSTEM\JCUD3B6.EXE
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [MSDTC] msdtcw -start
O4 - HKLM\..\RunServices: [inetinfo.exe] C:\WINDOWS\SYSTEM\inetsrv\inetinfo.exe -e w3svc
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\PROGRA~1\NORTON~3\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKLM\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\Run: [Y357RXe7S] RARTIL.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\PROGRAM FILES\SPYWARE CLEANER\SPYWARECLEANER.Exe" /boot
O4 - HKCU\..\RunServices: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\RunServices: [Y357RXe7S] RARTIL.EXE
O4 - HKCU\..\RunServices: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\RunServices: [Spyware Cleaner] "C:\PROGRAM FILES\SPYWARE CLEANER\SPYWARECLEANER.Exe" /boot
O4 - Startup: 67x Commander.lnk = C:\Program Files\Cisco Systems\Cisco 67x Commander\67xPanel.exe
O4 - Startup: ScanDisk.lnk = C:\WINDOWS\SCANDSKW.EXE
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Startup: Microsoft Office.lnk = ?
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - (no file)
O9 - Extra button: (no name) - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra button: Dell Home - {B2BE8960-0A06-11D4-972B-0001023E3833} - http://www.dellnet.com (file missing) (HKCU)
O9 - Extra button: Ebates - {6685509e-b47b-4f47-8e16-9a5f3a62f683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v43/yacscom.cab
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - http://www2.pioneerp...sses/CFJava.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c373/chat.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: {54AAE518-E784-4EE0-96F6-CA74456ED218} (Presenta Pro Video Control v1.52) - http://zorak.etotals.../msccontrol.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {00000ef1-0786-4633-87c6-1aa7a44296da} - http://www.originali...mbers/arrtv.cab
O16 - DPF: {99410CDE-6F16-42ce-9D49-3807F78F0287} (ClientInstaller Class) - http://www.180search...com/180saax.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = qwest.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.171.3.65,205.171.2.65

[Advertisements]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.

[Buckeye_Sam]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.

[thesimpsons5]

Hi Sam,
Thanks for your response. Yes, I still need help.
I was finally able to run Ad-aware in Safe Mode. I was not able to select the "During removal, unload Explorer and IE if necessary" option under Cleaning Engine...it was greyed out.
I ran Spybot S&D but it also froze up on me.
I also tried to load Ewido Secuity Suite, but it requires Windows 2000 and above...I have Windows 98.
I also tried to run the Trend Housecall but the site was not responsding for me.
Below is mycurrent HijackThis log.
Please help!
Thanks,
Nancy

Logfile of HijackThis v1.99.1
Scan saved at 11:16:15 AM, on 7/31/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\INETSRV\INETINFO.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\MSDTCW.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\PWSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\0GYA.EXE
C:\PROGRAM FILES\PNY ATTACHé\SHWICON.EXE
C:\WINDOWS\SYSTEM\GYCS8GFG.EXE
C:\WINDOWS\SYSTEM\RFHNHU.EXE
C:\WINDOWS\SYSTEM\ED.EXE
C:\WINDOWS\CALC.EXE
C:\WINDOWS\SYSTEM\RDZ4ECL0.EXE
C:\WINDOWS\SYSTEM\XOXFYE5.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\HPZSTATX.EXE
C:\WINDOWS\SYSTEM\ODJIWJF.EXE
C:\DOWNLOAD\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.qwest.net"); (C:\Program Files\Netscape\Users\thesimpsons\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O2 - BHO: Bucket Class - {00000001-C003-4A2F-9142-7CB1D78DE6C1} - C:\WINDOWS\TCT101.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [PWSTray] PwsTray.exe
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [yfuysrph] C:\WINDOWS\ezhtthuc.exe
O4 - HKLM\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\Run: [X8zomka.exe] C:\WINDOWS\TEMP\X8ZOMKA.EXE
O4 - HKLM\..\Run: [47MSJ2W3J7PQJE] C:\WINDOWS\SYSTEM\Dyf0o5.exe
O4 - HKLM\..\Run: [p4mX37S] QTNILG3.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [0gya.exe] C:\WINDOWS\SYSTEM\0GYA.EXE
O4 - HKLM\..\Run: [ShowIcon_PNY_PNY Attaché] "C:\Program Files\PNY Attaché\shwicon.exe" -t"PNY\PNY Attaché"
O4 - HKLM\..\Run: [Gycs8gfg.exe] C:\WINDOWS\SYSTEM\GYCS8GFG.EXE
O4 - HKLM\..\Run: [rfhnhu] c:\windows\system\rfhnhu.exe
O4 - HKLM\..\Run: [Ed.exe] C:\WINDOWS\SYSTEM\ED.EXE
O4 - HKLM\..\Run: [WeirdOnTheWeb] "C:\PROGRAM FILES\WEIRDONTHEWEB\WEIRDONTHEWEB.EXE"
O4 - HKLM\..\Run: [Gmwbb.exe] C:\WINDOWS\SYSTEM\GMWBB.EXE
O4 - HKLM\..\Run: [sjqxerch] C:\WINDOWS\sjqxerch.exe
O4 - HKLM\..\Run: [vbouncer] C:\PROGRA~1\VBOUNCER\VirtualBouncer.exe
O4 - HKLM\..\Run: [Ncobd] C:\PROGRAM FILES\HOZFRHN\OQALV.EXE
O4 - HKLM\..\Run: [Zgghmy] C:\PROGRAM FILES\JOYL\CYJN.EXE
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\SYSTEM\VIDCTRL\VIDCTRL.EXE
O4 - HKLM\..\Run: [Jcud3b6.exe] C:\WINDOWS\SYSTEM\JCUD3B6.EXE
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [MSDTC] msdtcw -start
O4 - HKLM\..\RunServices: [inetinfo.exe] C:\WINDOWS\SYSTEM\inetsrv\inetinfo.exe -e w3svc
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\PROGRA~1\NORTON~3\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKLM\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\Run: [Y357RXe7S] RARTIL.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\PROGRAM FILES\SPYWARE CLEANER\SPYWARECLEANER.Exe" /boot
O4 - Startup: 67x Commander.lnk = C:\Program Files\Cisco Systems\Cisco 67x Commander\67xPanel.exe
O4 - Startup: ScanDisk.lnk = C:\WINDOWS\SCANDSKW.EXE
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Startup: Microsoft Office.lnk = ?
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: (no name) - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra button: Dell Home - {B2BE8960-0A06-11D4-972B-0001023E3833} - http://www.dellnet.com (file missing) (HKCU)
O9 - Extra button: Ebates - {6685509e-b47b-4f47-8e16-9a5f3a62f683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v43/yacscom.cab
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - http://www2.pioneerp...sses/CFJava.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c373/chat.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: {54AAE518-E784-4EE0-96F6-CA74456ED218} (Presenta Pro Video Control v1.52) - http://zorak.etotals.../msccontrol.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {00000ef1-0786-4633-87c6-1aa7a44296da} - http://www.originali...mbers/arrtv.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = qwest.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.171.3.65,205.171.2.65


Nancy

[Buckeye_Sam]

I'm sure it's running slowly right now. We'll get you fixed up.



Please download and install Cleanup 4.0, but don't run it yet.


===========


Download Newuninst.exe
http://www.thatcompu...s/newuninst.exe

Double click on 'Newuninst.exe' and press *Uninstall*. Let it run and when the progress bar says *complete* you can then press *close*. You must be online to have this work and do not block any attempts for the program to connect to internet if your firewall requests access. It will just run and then close.


===========


Please make sure that you can VIEW ALL HIDDEN FILES.

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: Bucket Class - {00000001-C003-4A2F-9142-7CB1D78DE6C1} - C:\WINDOWS\TCT101.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O4 - HKLM\..\Run: [yfuysrph] C:\WINDOWS\ezhtthuc.exe
O4 - HKLM\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\Run: [X8zomka.exe] C:\WINDOWS\TEMP\X8ZOMKA.EXE
O4 - HKLM\..\Run: [47MSJ2W3J7PQJE] C:\WINDOWS\SYSTEM\Dyf0o5.exe
O4 - HKLM\..\Run: [p4mX37S] QTNILG3.EXE
O4 - HKLM\..\Run: [0gya.exe] C:\WINDOWS\SYSTEM\0GYA.EXE
O4 - HKLM\..\Run: [Gycs8gfg.exe] C:\WINDOWS\SYSTEM\GYCS8GFG.EXE
O4 - HKLM\..\Run: [rfhnhu] c:\windows\system\rfhnhu.exe
O4 - HKLM\..\Run: [Ed.exe] C:\WINDOWS\SYSTEM\ED.EXE
O4 - HKLM\..\Run: [WeirdOnTheWeb] "C:\PROGRAM FILES\WEIRDONTHEWEB\WEIRDONTHEWEB.EXE"
O4 - HKLM\..\Run: [Gmwbb.exe] C:\WINDOWS\SYSTEM\GMWBB.EXE
O4 - HKLM\..\Run: [sjqxerch] C:\WINDOWS\sjqxerch.exe
O4 - HKLM\..\Run: [vbouncer] C:\PROGRA~1\VBOUNCER\VirtualBouncer.exe
O4 - HKLM\..\Run: [Ncobd] C:\PROGRAM FILES\HOZFRHN\OQALV.EXE
O4 - HKLM\..\Run: [Zgghmy] C:\PROGRAM FILES\JOYL\CYJN.EXE
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\SYSTEM\VIDCTRL\VIDCTRL.EXE
O4 - HKLM\..\Run: [Jcud3b6.exe] C:\WINDOWS\SYSTEM\JCUD3B6.EXE
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKCU\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\Run: [Y357RXe7S] RARTIL.EXE



Please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

* if you have trouble getting into Safe mode go here for more info.

Once in Safe mode, delete these files or directories (Do not be concerned if they do not exist):

C:\WINDOWS\TCT101.DLL
C:\WINDOWS\CERES.DLL
C:\WINDOWS\ezhtthuc.exe
C:\WINDOWS\sjqxerch.exe
C:\WINDOWS\SYSTEM\ODJIWJF.EXE
C:\WINDOWS\SYSTEM\Dyf0o5.exe
C:\WINDOWS\SYSTEM\0GYA.EXE
C:\WINDOWS\SYSTEM\GYCS8GFG.EXE
c:\windows\system\rfhnhu.exe
C:\WINDOWS\SYSTEM\ED.EXE
C:\WINDOWS\SYSTEM\JCUD3B6.EXE
C:\WINDOWS\SYSTEM\GMWBB.EXE
C:\WINDOWS\SYSTEM\VIDCTRL
C:\PROGRAM FILES\COMMON FILES\WINTOOLS
C:\PROGRAM FILES\VBOUNCER
C:\PROGRAM FILES\HOZFRHN
C:\PROGRAM FILES\JOYL
C:\PROGRAM FILES\WEIRDONTHEWEB
RARTIL.EXE
QTNILG3.EXE



Run CleanUp. This will remove your temp files.



Reboot your computer to go back to normal mode.



Please run this online virus scan.
Make sure it is set to clean automatically

Panda Virus Scan

There may be files that this scan will not remove. Please include that information in your next post.


Reboot and post a new hijackthis log and the info from your virus scan.

[thesimpsons5]

Sam,
Thank you so much for your information.
I now have my task bar back and in action, as well as my Windows Explorer.

I was not able to run the Panda Virus Scan. I keep getting errors when trying to download. I accepted the ActiveX, I have space on my hard drive and my connection was fine. Not sure why it won't download. I will continue to try to get this running.

However, I am posting my latest HijackThis log for your review.

Thanks again Sam, you have been a hugh help and I really appreciate it.
Nancy

Logfile of HijackThis v1.99.1
Scan saved at 11:52:49 PM, on 8/1/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\INETSRV\INETINFO.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\MSDTCW.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\PWSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\PNY ATTACHé\SHWICON.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\SPYWARE CLEANER\SPYWARECLEANER.EXE
C:\PROGRAM FILES\NIKON\PICTUREPROJECT\NKBMONITOR.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\DOWNLOAD\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.qwest.net"); (C:\Program Files\Netscape\Users\thesimpsons\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [PWSTray] PwsTray.exe
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ShowIcon_PNY_PNY Attaché] "C:\Program Files\PNY Attaché\shwicon.exe" -t"PNY\PNY Attaché"
O4 - HKLM\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [MSDTC] msdtcw -start
O4 - HKLM\..\RunServices: [inetinfo.exe] C:\WINDOWS\SYSTEM\inetsrv\inetinfo.exe -e w3svc
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\PROGRA~1\NORTON~3\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKLM\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\PROGRAM FILES\SPYWARE CLEANER\SPYWARECLEANER.Exe" /boot
O4 - HKCU\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - Startup: 67x Commander.lnk = C:\Program Files\Cisco Systems\Cisco 67x Commander\67xPanel.exe
O4 - Startup: ScanDisk.lnk = C:\WINDOWS\SCANDSKW.EXE
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Startup: Microsoft Office.lnk = ?
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: (no name) - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra button: Dell Home - {B2BE8960-0A06-11D4-972B-0001023E3833} - http://www.dellnet.com (file missing) (HKCU)
O9 - Extra button: Ebates - {6685509e-b47b-4f47-8e16-9a5f3a62f683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v43/yacscom.cab
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - http://www2.pioneerp...sses/CFJava.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c373/chat.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: {54AAE518-E784-4EE0-96F6-CA74456ED218} (Presenta Pro Video Control v1.52) - http://zorak.etotals.../msccontrol.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {00000ef1-0786-4633-87c6-1aa7a44296da} - http://www.originali...mbers/arrtv.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = qwest.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.171.3.65,205.171.2.65

[Buckeye_Sam]

It's looking better.

Let's try another tool that's very similar to Ewido, but will run for your system. Please download and install A2.

http://www.emsisoft..../software/free/

Once installed you will need to register(completely free) in order to download the updates. Make sure you install all updates and then exit the program for now.


Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL (file missing)
O4 - HKLM\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\PROGRAM FILES\SPYWARE CLEANER\SPYWARECLEANER.Exe" /boot
O4 - HKCU\..\Run: [Microsoft Sinsup] ODJIWJF.EXE
O9 - Extra button: (no name) - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120e090d-9136-4b78-8258-f0b44b4bd2ac} - C:\WINDOWS\SYSTEM\ms.exe (file missing)
O9 - Extra button: Ebates - {6685509e-b47b-4f47-8e16-9a5f3a62f683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)



Search for this file and delete it if found.

ODJIWJF.EXE



Go to Control Panel -> Add/Remove Programs and uninstall this program:

Spyware Cleaner



Now run a full scan with A2 and remove everything that it finds.

If Spysweeper is updated run a full scan with it, otherwise run Adaware.



Reboot and post a new hijackthis log and the log from A2. Let me know how it went and any problems that you are still having.

[thesimpsons5]

Sam,
My system is looking great. I can't thank you enough. Thank you, thank you, thank you!

Any suggestions on how to keep my computer free of this happening again?

Here is my latest hijackThis log. You asked to attach the A2 log as well, but I am not sure where this is stored or even if it was created. It is not in my A2 Free folder.

Again, Thanks!
Nancy


Logfile of HijackThis v1.99.1
Scan saved at 11:56:19 AM, on 8/6/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\INETSRV\INETINFO.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\WINDOWS\SYSTEM\MSDTCW.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\PWSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\PNY ATTACHé\SHWICON.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\NIKON\PICTUREPROJECT\NKBMONITOR.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\DOWNLOAD\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.qwest.net"); (C:\Program Files\Netscape\Users\thesimpsons\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_16_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [PWSTray] PwsTray.exe
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ShowIcon_PNY_PNY Attaché] "C:\Program Files\PNY Attaché\shwicon.exe" -t"PNY\PNY Attaché"
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [MSDTC] msdtcw -start
O4 - HKLM\..\RunServices: [inetinfo.exe] C:\WINDOWS\SYSTEM\inetsrv\inetinfo.exe -e w3svc
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\PROGRA~1\NORTON~3\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKLM\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Startup: 67x Commander.lnk = C:\Program Files\Cisco Systems\Cisco 67x Commander\67xPanel.exe
O4 - Startup: ScanDisk.lnk = C:\WINDOWS\SCANDSKW.EXE
O4 - Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Startup: Microsoft Office.lnk = ?
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Dell Home - {B2BE8960-0A06-11D4-972B-0001023E3833} - http://www.dellnet.com (file missing) (HKCU)
O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v43/yacscom.cab
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - http://www2.pioneerp...sses/CFJava.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c373/chat.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: {54AAE518-E784-4EE0-96F6-CA74456ED218} (Presenta Pro Video Control v1.52) - http://zorak.etotals.../msccontrol.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {00000ef1-0786-4633-87c6-1aa7a44296da} - http://www.originali...mbers/arrtv.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = qwest.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 205.171.3.65,205.171.2.65

[Buckeye_Sam]

Just one more line that you may have missed. Fix this line with Hijackthis.

O4 - HKLM\..\RunServices: [Microsoft Sinsup] ODJIWJF.EXE


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Renable system restore with instructions from tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

[Buckeye_Sam]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.