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OIN/Outerinfo Network [RESOLVED]


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#1
RachelAnne

RachelAnne

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Recently, my computer has been attacked by all different kinds of Adware/Malware, and I was successful in removing everything else, but, as most, cannot remove the "OUI."

Here is my HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 3:19:39 PM, on 7/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\ehome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINNT\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\system32\?hkntfs.exe
c:\program files\stta\epsm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchforit.com/searchbar
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINNT\AuroraHandler.dll (file missing)
O2 - BHO: Replace Search Ctl - {832BEBED-C3DA-4534-A2C2-B2FFF220C820} - C:\WINNT\system32\replaceSearch.dll
O2 - BHO: (no name) - {8354ED22-73C8-7732-E95E-7C22F21D1B9E} - C:\WINNT\system32\yfmvxc.dll
O2 - BHO: (no name) - {845FEE70-22CC-7F62-E95E-7C22F21D1B91} - C:\WINNT\system32\ihjbtaky.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINNT\system32\ca2.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O3 - Toolbar: searchforit - {C109664B-CEB1-420b-B353-D55A561536DD} - C:\WINNT\system32\sfi2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINNT\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINNT\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp.exe] C:\WINNT\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINNT\system32\wintask.exe
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [vidctrl] C:\WINNT\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
O4 - HKCU\..\Run: [sf] C:\Program Files\sf\sf.exe
O4 - HKCU\..\Run: [boeline] C:\WINNT\boeline.exe
O4 - HKCU\..\Run: [Csapibm] C:\WINNT\system32\?hkntfs.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Ubaa] C:\Program Files\stta\epsm.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0011.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21....es/MsnPUpld.cab
O16 - DPF: {6BC013D0-77D9-11D5-AB95-0050DA664D35} - https://myaccounts.n...r/Yodelizer.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76886F39-D4D8-4F00-A354-3CC1C364F363} - http://personal.fide...lityToolbar.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.app.../ITDetector.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Edited by RachelAnne, 28 July 2005 - 09:39 PM.

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#2
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Hello RachelAnne and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which may not allow you to access the internet, or my instructions!

You have quite a mixture of malware and 10 Trojans that need to be eradicated. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Security Suite
Spybot S&D
Ad-Aware

Please install Spybot search & destroy, open it, update it, immunize it, and perform a scan. When it has completed, ensure that you check everything it finds coloured Red only before clicking Fix Selected Problems. If Spybot requests starting again at reboot to clear memory resident malware, please ensure you click YES, giving it permission to do so.

Install Ad-Aware and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page.

Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Install Ewido Security Suite it is a free version of the programme.
  • Install Ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
    • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

[*]Launch Ewido, there should be an icon on your desktop, double-click it.
[*]The program will now open to the main screen.
[*]When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with Ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop and include it in your reply.
Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchforit.com/searchbar
R3 - Default URLSearchHook is missing
O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINNT\AuroraHandler.dll (file missing)
O2 - BHO: Replace Search Ctl - {832BEBED-C3DA-4534-A2C2-B2FFF220C820} - C:\WINNT\system32\replaceSearch.dll
O2 - BHO: (no name) - {8354ED22-73C8-7732-E95E-7C22F21D1B9E} - C:\WINNT\system32\yfmvxc.dll
O2 - BHO: (no name) - {845FEE70-22CC-7F62-E95E-7C22F21D1B91} - C:\WINNT\system32\ihjbtaky.dll
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINNT\system32\ca2.dll
O3 - Toolbar: searchforit - {C109664B-CEB1-420b-B353-D55A561536DD} - C:\WINNT\system32\sfi2.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINNT\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp.exe] C:\WINNT\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINNT\system32\wintask.exe
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [vidctrl] C:\WINNT\system32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKCU\..\Run: [sf] C:\Program Files\sf\sf.exe
O4 - HKCU\..\Run: [boeline] C:\WINNT\boeline.exe
O4 - HKCU\..\Run: [Csapibm] C:\WINNT\system32\?hkntfs.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Ubaa] C:\Program Files\stta\epsm.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0011.exe

Now close all windows other than HiJackThis, then click Fix Checked. .

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

Casino Client
SearchForIt
ViewPoint

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these folders (if present) using Windows Explorer:

C:\WINNT\system32\vidctrl\
C:\Program Files\sf\
C:\Program Files\Cas\
C:\Program Files\Viewpoint\
c:\program files\stta\

Close Windows Explorer and Reboot normally

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINNT\system32\?hkntfs.exe
C:\WINNT\system32\yfmvxc.dll
C:\WINNT\system32\ihjbtaky.dll
C:\WINNT\system32\ca2.dll
C:\WINNT\system32\sfi2.dll
C:\WINNT\cfgmgr52.dll
C:\WINNT\system32\exp.exe
C:\WINNT\system32\wintask.exe
C:\WINNT\dinst.exe
C:\WINNT\boeline.exe


*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log and I will take another look.
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#3
RachelAnne

RachelAnne

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I tried to copy all the file names to Killbox, but it won't let me, so I did it individually. When I click YES to reboot, it comes up with the following message:
"PendingFileRenameOperations Registry Data has been removed by External Process!" I

Also, "OIN" still remains in the Add/Remove Programs and so does "Sonic Update Manager." I'm not sure if that's adware/spyware but it could be so I'm just posting just in case.

:tazz: Thanks for helping, by the way.
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#4
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Thanks for the info.

Any chance of a look at the two logs I requested?
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#5
RachelAnne

RachelAnne

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Sure thing!

Logfile of HijackThis v1.99.1
Scan saved at 2:00:41 AM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\ehome\ehSched.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\ehome\ehtray.exe
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\WINNT\ehome\ehmsas.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Documents and Settings\Administrator\Desktop\KillBox.exe
C:\Program Files\AIM\aim.exe
C:\WINNT\System32\HPZipm12.exe
C:\Program Files\Hijack This\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O4 - HKLM\..\Run: [ehTray] C:\WINNT\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21....es/MsnPUpld.cab
O16 - DPF: {6BC013D0-77D9-11D5-AB95-0050DA664D35} - https://myaccounts.n...r/Yodelizer.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76886F39-D4D8-4F00-A354-3CC1C364F363} - http://personal.fide...lityToolbar.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.app.../ITDetector.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe





---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:09:43 PM, 7/28/2005
+ Report-Checksum: DE7470B9

+ Scan result:

HKU\S-1-5-21-1562304009-3669961137-1923627938-500\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{832BEBED-C3DA-4534-A2C2-B2FFF220C820} -> Spyware.Hijacker.Generic : Cleaned with backup
HKU\S-1-5-21-1562304009-3669961137-1923627938-500\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C109664B-CEB1-420B-B353-D55A561536DD} -> Spyware.AdShooter : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@paypopup[1].txt -> Spyware.Cookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\0DMR8DQV\sfi2[1].dll -> Spyware.SearchIt : Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\G92NY3S1\ca2[1].dll -> Spyware.SearchIt : Cleaned with backup
C:\Documents and Settings\Administrator\SSK39.exe -> TrojanDropper.Small.qn : Cleaned with backup
C:\Program Files\stta\epsm.exe -> Spyware.MediaTickets : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068418.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068441.exe -> TrojanDropper.Agent.lu : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068485.exe -> TrojanDownloader.Adload.a : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068486.exe -> TrojanDropper.Agent.hl : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068488.exe -> TrojanDownloader.Agent.qg : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068489.exe -> Spyware.Delfin : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068490.dll -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068491.exe -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068492.exe -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068493.dll -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068494.dll -> Spyware.BookedSpace : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068495.exe -> Spyware.PurityScan : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068496.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068497.exe -> Spyware.AproposMedia : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068498.dll -> Spyware.SearchIt : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068499.exe -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068500.exe -> TrojanDownloader.IstBar : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068501.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068502.dll -> TrojanDownloader.Braidupdate.d : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068503.exe -> TrojanDownloader.Small.abd : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068504.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068505.dll -> Spyware.Look2Me : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068506.ocx -> Spyware.Delfin : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068507.dll -> Spyware.Delfin : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068509.dll -> Spyware.SearchIt : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP432\A0068511.exe -> TrojanDownloader.Small.abd : Cleaned with backup
C:\System Volume Information\_restore{14777EC5-8DD8-4F5E-8CCA-9D8D102AA20D}\RP434\A0071805.dll -> Spyware.ReSearch : Cleaned with backup
C:\WINNT\boeline.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINNT\system32\ca2.dll -> Spyware.SearchIt : Cleaned with backup
C:\WINNT\system32\sfi2.dll -> Spyware.SearchIt : Cleaned with backup
C:\WINNT\Temp\!update.exe -> Spyware.MediaTickets : Cleaned with backup


::Report End
  • 0

#6
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Congratulations! your new log is clean. :tazz: Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated. ;)

If those programmes (OIN and Sonic) bother you, just remove them via either their own uninstall file or via Windows Control panel. I understand that Sonic Updater is linked to a CD & DVD burning software and not spyware.

If you are still having malware probelms, redirects/popups/popunders, please tell me the problem and I'll investigate further.
  • 0

#7
RachelAnne

RachelAnne

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Thank you so much for all your help :tazz: If I need more, I'll be sure to post again. Thanks again!
  • 0

#8
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
You are very welcome.

I will leave this thread open for a few days just in case of misfortune.
  • 0

#9
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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