I run automatic Windows update (download and notify) but I haven't updated MS Office 2003 for several months. Last month I went to the Windows Update site and accepted the offer to sign up for Microsoft Update which automatically updates Windows and Office. Since then. I've been getting Office updates (7) and when I try to install them I get a notice that the updates failed. Microsoft Update keeps trying to install them but it always fails. I've downloaded several of the updates myself and when I run them I get the same failure.
I've been to the troubleshooting site and searched the Knowledge base for a possible answer. I've read and followed KB826511, KB884290, KB 884298 and several others. I've searched several tech support forums on the internet with no success. If it's significant, my 'MSO Cache' folder is on the E:\ drive. I may have moved it there, I don't recall, but the registry entries do point to the E: drive.
I tried reading the OHotfix(00002).log file and the OU(00008)_Msi.log file but I was in over my head. I did find 'Return Value 3' but don't know where to go from there.
Any suggestions/help will be appreciated.