have run norton , but cant seem to get to the page to delete , i have turned of system restore as per the microsoft instructions. i can see the virius when i look at the log , can i just check the box and delete from there. adaware has scanned.
i gave up using ie6 as it was using up all my cpu 100% and now use firefox , but now the same seems to be happening. also norton told me i have a virus that it can't fix irc trojan c/windows/Bbabc835.exe
any help would save my sanity and my p.c. a trip out of a second floor window.
thanks ,Sarah
ogfile of HijackThis v1.98.2
Scan saved at 16:48:59, on 11/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\apps\ABoard\ABoard.exe
C:\Program Files\Packard Bell EverSafe\TrayControl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\WINDOWS\Bbabc835.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Tbridge\Flatbed.exe
C:\Freeserve\freeserveconnectionkit\atdialler1.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\StreamCast\Morpheus\morphexe.exe
C:\PROGRA~1\COMMON~1\Nokia\Services\SERVIC~1.EXE
C:\PROGRA~1\ICQ\ICQ.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Documents and Settings\Sarah Naughton\Desktop\Firefox-win32-0.9.3\firefox\firefox.exe
C:\Program Files\Microsoft Works\msworks.exe
C:\Program Files\Microsoft Works\wkswp.exe
C:\Program Files\Microsoft Works\wkgdcach.exe
C:\Documents and Settings\Sarah Naughton\Desktop\hijackthis.exe
C:\Program Files\Messenger\msmsgs.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freeserve.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.....asp?keyphrase=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R3 - URLSearchHook: (no name) - {965A592F-8EFA-4250-8630-7960230792F1} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\apps\Adobe\Acrobat 5.1\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ngpw34.clsIS - {2D7CB618-CC1C-4126-A7E3-F5B12D3BCF71} - c:\windows\ngpw34.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: TChkBHO Class - {C408CBC7-7C63-4BC8-B06B-98A4ED05FB82} - C:\WINDOWS\system32\gxqlyte.dll
O2 - BHO: ngsw31.clsIS - {E9147A0A-A866-4214-B47C-DA821891240F} - c:\windows\ngsw31.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [NovaNet-WEB Tray Control] C:\Program Files\Packard Bell EverSafe\TrayControl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RjLyraInstaller] D:\setup.exe D:\
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [me69N] C:\WINDOWS\Bbabc835.exe
O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [Morpheus] "C:\Program Files\StreamCast\Morpheus\Morpheus.exe" -min
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe -a
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Detector.lnk = ?
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\Freeserve\freeserveconnectionkit\atdialler1.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Packard Bell EverSafe Tray Control.lnk = C:\Program Files\Packard Bell EverSafe\TrayControl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZRxdm070
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.co...laxoInstall.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/pcpitstop.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{45A252F7-5A53-4DCB-AABA-6C0BCCCBD43D}: NameServer = 195.92.195.95 195.92.195.94