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Explorer.exe crashes


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#1
RishMan

RishMan

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This issue is driving me crazy......I have tried everything possible. We have replaced the workstation three times, users profile has been recreated.

This is happening for only one user who accesses a lot of secure data. The organisation is still using NT.
The user would be accessing apps. on the machine and all of a sudden we will get a DR. Watson error and then explorer.exe would restart.
The user was using Secure Remote, I have uninstalled but the issue is still there.

Most of the time it crashes when the user was uses PDF files. She is using Acrobat Reader 6.

I have the DRWTSN32.log, I can't make a lot of sense of this.

Can you please assist?

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#2
andy370

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You might want to read through this thread: windows explorer crashes
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