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Malware removal help please [RESOLVED]


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#1
kevin the kitten

kevin the kitten

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Hi all, I've been reading this forum for a few days now and I hope you can help me, I've browsed some similar threads but I couldn't find anything exactly like my problem so I decided to post my own if thats ok, I'm totally confused about exactly what I've got so here goes....

It started off the other day when I suddenly got a virus warning from my Norton AV (Fully up to date) telling me I had picked up a 'bloodhound' virus. it couldnt repair or quarantine it, my in ternet explorer homepage vanished and kept taking me to some PSGuard site no matter what page I tried to open. It aslo placed a few extra shortcuts on my desktop for gambling, dating and spyware etc.

I ran Adaware SE which found a load of stuff then deleted them (but it finds them every time I scan).
I then ran Spybot S+D which found a load of other stuff and deleted most of them except something called Smitfraud(?). I then looked on the net and found something to remove that (but it didn't work) as its still there.
Now I'm still getting constant warnings from Norton telling me I have a virus but now its called w32.desktophijack and again it can neither quarantine or delete it.
I seem to have regained my homepage though and the PSGuard page only now appears occasionally.
My confusion is have I partly removed my problem?
Has this virus changed names or is it a new virus?
Have I more than one problem?
If so are they related?
What do I do next?
I'd really appreciate any help you guys could give
Thanks

(Copied and pasted as posted in wrong forum originally)
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#2
greyknight17

greyknight17

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Welcome to GTG.

Please read the first link in my signature and follow the steps outlined there. When you are ready, post the HijackThis log here.
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#3
kevin the kitten

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Thanks Greyknight, Here is the log from Hijackthis......

Logfile of HijackThis v1.99.1
Scan saved at 19:27:09, on 30/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Tiny Personal Firewall\persfw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\LVComS.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\MICROSTAR\Bluetooth Software\BTTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.iol.ie
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\System32\LVComS.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Lwinst Run Profiler] .\Lwtest.exe /detect /quiet /launch ".\Lwpevntm.exe"
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ub...s/GSManager.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} - file://D:\Resources\IntraLaunch.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{D34094E6-AF13-4804-AC63-565582BE23E1}: NameServer = 194.145.128.1 194.125.2.206
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Tiny Personal Firewall (PersFw) - Tiny Software - C:\Program Files\Tiny Personal Firewall\persfw.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Hope you can help.
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#4
greyknight17

greyknight17

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  • 16,560 posts
Let's fix this up now :tazz:

Download smitRem.zip at http://noahdfear.gee.../click.php?id=1 and save the file to your desktop.
Unzip the file to it's own folder on the desktop.

Please download the trial version of Ewido Security Suite at http://www.ewido.net/en/download/ and read the Ewido setup instructions at http://rstones12.gee.../ewidosetup.htm. Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow the download and setup instructions at http://rstones12.gee...areSE_setup.htm. Otherwise, check for updates. Don't run it yet!

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe

Open the smitRem folder and double click on the RunThis.bat file to start the tool. Follow the prompts on the screen. Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

* Click on scanner.
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with ewido it is finding cases of false positives.
* You will need to step through the process of cleaning files one-by-one.
* If Ewido detects a file you KNOW to be legitimate, select none as the action.
* Do NOT select 'Perform action on all infections'.
* If you are unsure of any entry found, select none for now.
* When the scan is finished, click the Save report button at the bottom of the screen.
* Save the report to your desktop.

Close Ewido.

Next go to Control Panel->Display->Desktop->Customize Desktop->Web-> Uncheck 'Security Info' if present.

Reboot back into Windows and go to http://www.pandasoft...n_principal.htm to do a full system scan. Make sure the autoclean box is checked. Save the scan log and post it along with a new HijackThis log, the contents of the smitfiles.txt log and the Ewido log (if you ran it).
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#5
kevin the kitten

kevin the kitten

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Greyknight17, youre a star, I really can't thank you enough for your help. I followed your instructions to the letter and everything seems to be fine, that annoying Norton popup telling me I have a virus is now gone and a full virus scan now shows no problems, thank you very very much, youre brilliant!
As requested I am attaching the log files you requested, here is....
Hijack This logfile (after I deleted the line you told me)
Logfile of HijackThis v1.99.1
Scan saved at 19:14:20, on 31/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.iol.ie
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\System32\LVComS.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Lwinst Run Profiler] .\Lwtest.exe /detect /quiet /launch ".\Lwpevntm.exe"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ub...s/GSManager.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} - file://D:\Resources\IntraLaunch.CAB
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Tiny Personal Firewall (PersFw) - Tiny Software - C:\Program Files\Tiny Personal Firewall\persfw.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

The Smitfile text log (after I'd run the update)

smitRem log file
version 2.2

by noahdfear

The current date is: 31/07/2005
The current time is: 19:15:24.32

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~

cars
sexual life
shopping
Online Gambling folder


~~~ system32 folder ~~~

intell32.exe
oleext.dll


~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleext.dll


~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

wininet.dll INFECTED!! Starting replacement procedure.


~~~~ Looking for C:\WINDOWS\system32\dllcache\wininet.dll ~~~~


~~~~ C:\WINDOWS\system32\dllcache\wininet.dll Present! ~~~~


~~~~ Checking dllcache\wininet.dll for infection ~~~~


~~~~ dllcache\wininet.dll Clean! ~~~~

~~~ Replaced wininet.dll from dllcache ~~~

The Ewido Scan Report
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 20:59:37, 31/07/2005
+ Report-Checksum: 73D85E6F

+ Scan result:

C:\Documents and Settings\Administrator\Cookies\administrator@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\RECYCLER\NPROTECT\00369274.EXE -> Trojan.Puper.af : Cleaned with backup
C:\RECYCLER\NPROTECT\00370151.exe -> Trojan.Puper.w : Cleaned with backup
C:\RECYCLER\NPROTECT\00370152.EXE -> Spyware.NewDotNet : Cleaned with backup
C:\RECYCLER\NPROTECT\00370477.dll -> Trojan.Puper.ah : Cleaned with backup
C:\RECYCLER\NPROTECT\00370478.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\RECYCLER\NPROTECT\00370479.exe -> Trojan.Small.ev : Cleaned with backup
C:\RECYCLER\NPROTECT\00370494.exe -> Trojan.Small.ev : Cleaned with backup
C:\RECYCLER\NPROTECT\00370593.exe -> Trojan.Small.ev : Cleaned with backup
F:\Recycled\NPROTECT\00000400.EXE -> Trojan.DesktopPuzzle : Cleaned with backup
F:\Recycled\NPROTECT\00000401.exe -> Trojan.DesktopPuzzle : Cleaned with backup

I ran the Panda active scan but it said I had about 5 or 6 items that it couldn't clean or remove. I ran Adaware and it found and dealt with a few more items. I hope I'm virus and malware free now but you might spot something suspicious on one of the log files. For now I'm delighted to get my PC back thanks to your skills, any idea how I might have picked it up and how I might prevent a reoccurance? I always keep my NAV up to date?
Finally I'd like to click on the Paypal symbol to make a donation for your time and efforts, I don't know where you are or what currency to donate, so if you let me know or send me a PM I'll sort it out.
Thanks again.....
Kevin
  • 0

#6
greyknight17

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Hi Kevin, no problem. We are glad to help :tazz:

Can you find and delete this file? -> oleext.dll

Do it in Safe Mode if necessary.

OK, where is the Panda log? I need to see it since you said there were a few files it can't remove.

Donations? Paypal will do the currency conversion. I'm in the USA. You don't have to donate to me personally if you don't want to. If you wish, you may also donate to the forum instead. Thanks ;)

Make sure to get me that Panda log so that I can take a look at it.
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#7
kevin the kitten

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Hi Greyknight17,
Sorry about the Panda active scan report, I forgot to attach that, here it is now....
(Copied from notepad sorry the wordwrap looks a bit messed up)


Incident Status Location

Adware:adware/keenvalue No disinfected C:\WINDOWS\BROWSERXTRAS\PN\remove.exe
Spyware:spyware/new.net No disinfected C:\WINDOWS\NDNuninstall5_40.exe
Adware:adware/twain-tech No disinfected C:\WINDOWS\smdat32m.sys
Adware:adware/myway No disinfected C:\PROGRAM FILES\MySearch
Adware:adware/ncase No disinfected C:\PROGRAM FILES\ncase
Adware:adware/psguard No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD
Adware:adware/savenow No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\MAGNET
Adware:adware/navhelper No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\APPID\NHELPER.DLL
Adware:Adware/KeenValue No disinfected C:\Program Files\Kazaa\PerfectNavUninstall.exe
Adware:Adware/WurldMedia No disinfected C:\Program Files\MySearch\bar\s4Setp.exe
Adware:Adware/KeenValue No disinfected C:\WINDOWS\browserxtras\pn\remove.exe
Spyware:Spyware/New.net No disinfected C:\WINDOWS\NDNuninstall5_40.exe

I cant find a file called oleext.dll I've done a full system search and it wasn't found, I also had a look myself and can't find it.

My computer is still going well with no problems (that I can see). Adaware is still quite happy finding and deleting things (cookies mostly). I notice that when I scan with Spybot S+D it tells me that I still have the Smitfraud (37 entries, but it used to be 45) and can't delete them. Should I ignore this? I don't know anything about Spybot or how good it is but I notice you dont' use it or mention it, is there some reason?

Finally I've made a donation to your beer fund in gratiude for your personal help, I've also made another donation to the forum itself, this really is an excellent resource centre and one I'm only too happy to support. Keep up the good work, thanks again.
Kevin the kitten.
(Pandascan sent as attachment in case its easier to read)

Attached Files


Edited by kevin the kitten, 01 August 2005 - 06:20 AM.

  • 0

#8
greyknight17

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Yes, you are still not clear yet. Actually you will need to use another tool to remove this now. Please check your PM first before doing the below fixes.

Download KazaaBegone http://www.greyknigh...KazaaBegone.zip. This uninstaller will remove all elements from all Kazaa versions, as well as all of the bundled software that comes with it. Warning: This version has a bug that can cause your Internet connection to be broken when removing New.Net, WebHancer or CommonName. Before using KazaaBegone, download WinsockFix http://www.greyknigh.../WinsockFix.zip just in case you need it (if it breaks your internet connection, run it).

Uninstall Kazaa and MySearch via the Add/Remove panel if listed.

Delete these if found:

C:\WINDOWS\BROWSERXTRAS\PN\remove.exe
C:\WINDOWS\NDNuninstall5_40.exe
C:\WINDOWS\smdat32m.sys
C:\PROGRAM FILES\ncase
C:\Program Files\Kazaa\
C:\Program Files\MySearch\
C:\WINDOWS\NDNuninstall5_40.exe


Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\MAGNET]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\APPID\NHELPER.DLL]


Save the file as "delete.reg". Make sure to save it with the quotes. Double click on it and choose Yes to merge it. You may delete the file afterwards.

Run that tool I PMed you now.

Yes, we do ask users to run Spybot.

Please read this topic and follow the steps outlined there.


Thanks for the donation. Now let's get this fixed up :tazz:

Remember to check your PM first....
  • 0

#9
greyknight17

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I got your PM :tazz:

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
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#10
kevin the kitten

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Hi Greyknight17, Spybot is still showing that I have Smitfraud (37 entries) but is unable to do anything about it.
I've run an Adaware scan, a Norton AV scan and an Ewido (not the online one) scan and they all report no problems. The computer seems to be working fine.
What do you think.
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#11
greyknight17

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I think it might be a false alarm. OK, let's see if it is.

Uninstall Spybot now. Make sure you turn off TeaTimer first if it's on. Then restart. Make sure these folders are gone by now. If not, delete them:

c:\program files\spybot\
c:\documents and settings\administrator\application data\spybot\ - I think it's something like that, just look for the Application Data folder and make sure that Spybot's folder is not in there also


If you found any of those, restart again. Then install Spybot back. Check for updates and run a full scan.

Is smitfraud still detected now?
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#12
kevin the kitten

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Brilliant stuff :tazz: Thank you very very much!
I did exactly what you told me, I uninstalled Spybot then reinstalled the latest version and it all checks out fine, I've scanned with Spybot, Norton, Adaware, ane Ewido and all say the same thing, "No Problems Found".....
Thanks again for your time and effort, keep up the good work.
  • 0

#13
greyknight17

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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