[landnwhitfill]

I have read and followed all steps in the intial "You must read this before posting" thread.

I am still having constant pop ups from Aurora and Win Fixer 2005 keeps installing itself on my computer even after I remove it and run all the steps above. Can you please provide me some help. Thanks in advance!!!!

Here is my Hijack Log:

Logfile of HijackThis v1.99.1
Scan saved at 5:57:05 PM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
c:\windows\system32\tdvpeos.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Combs\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://education.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [isazzq] c:\windows\system32\tdvpeos.exe r
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.earthlink.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldw...5/pool/pool.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldw...ed/wwlaunch.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildt...orts/wtinst.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon...4.30/ttinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Combs\Desktop\CWShredder.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe

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First:
Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")
• Exit ewido. DO NOT scan yet.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Download CCleaner and install it, but do not run it yet.

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.**
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now as the action.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

Now run HijackThis, click Scan, and place a checkmark next to each of the following items:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [random] C:\windows\system32\random.exe r

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.
NOTE: The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Locate and delete the following File in BOLD:
c:\windows\system32\random.exe (or whatever the name may have changed to, as noted above).

Now run CCleaner.

• Uncheck "Cookies" under "Internet Explorer".
• If running Firefox: click on the "Applications" tab and uncheck "Cookies" under "Firefox".
• Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.

Finally, restart your computer in normal mode and please post a new HijackThis log, as well as the report log from the Ewido scan by using Add Reply

[therock247uk]

First:
Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")
• Exit ewido. DO NOT scan yet.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Download CCleaner and install it, but do not run it yet.

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.**
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now as the action.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

Now run HijackThis, click Scan, and place a checkmark next to each of the following items:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [random] C:\windows\system32\random.exe r

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.
NOTE: The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Locate and delete the following File in BOLD:
c:\windows\system32\random.exe (or whatever the name may have changed to, as noted above).

Now run CCleaner.

• Uncheck "Cookies" under "Internet Explorer".
• If running Firefox: click on the "Applications" tab and uncheck "Cookies" under "Firefox".
• Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.

Finally, restart your computer in normal mode and please post a new HijackThis log, as well as the report log from the Ewido scan by using Add Reply

[landnwhitfill]

I have performed all the steps you said to take and the popup did not come back when I got back on the internet after rebooting.

Is there anything else I need to do at this time??

Here are the files you asked for:

Hijack Log:
Logfile of HijackThis v1.99.1
Scan saved at 7:51:47 PM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\Documents and Settings\Combs\Desktop\HIJACK\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://education.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.earthlink.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldw...5/pool/pool.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldw...ed/wwlaunch.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildt...orts/wtinst.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon...4.30/ttinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Combs\Desktop\CWShredder.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

Ewido scan:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:34:55 PM, 7/30/2005
+ Report-Checksum: 4F2B9D46

+ Scan result:

HKU\S-1-5-21-1499398264-681764103-101265881-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{69135BDE-5FDC-4B61-98AA-82AD2091BCCC} -> Spyware.IEPlugin : Cleaned with backup
[828] c:\windows\system32\rvyrud.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\Alyssa\Cookies\[email protected][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Alyssa\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\combs@abetterinternet[2].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\[email protected][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\[email protected][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\[email protected][1].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\combs@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\combs@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\[email protected][1].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\combs@serving-sys[1].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Combs\Cookies\combs@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Combs\Local Settings\Temp\SBM\aurareco.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@ivwbox[1].txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\26C761CD-746E-4274-BC3D-AB40E1\5201F052-73E9-465C-9F4F-3E12F2 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\45EFF78E-3104-4CFD-9A08-BD301C\AFF1A574-0738-46F1-8404-C7DD5A -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\66925AE3-21FC-48CA-8627-D56EA3\79241433-875C-4F27-BB0F-61EEE7 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\79BD1FB3-6AA2-4347-9455-898FD2\6D507FDF-FB12-487A-98F3-78970C -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\F826F2BF-76D2-48E6-8550-B7AFDD\16FD9B07-F00C-4287-AB24-F57870 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\FBC54B5D-33B5-4247-B781-3B05B9\B754DF3C-36EF-40AD-B844-FD52DD -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP202\A0009193.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP202\A0009232.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009254.exe -> TrojanDownloader.Intexp.d : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009255.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009256.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009257.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009258.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009263.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009268.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009303.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009312.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009492.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009500.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009505.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009582.dll -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009592.dll -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009602.dll -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009605.dll -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009628.dll -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009678.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009681.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009685.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009686.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009697.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009711.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009720.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009721.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009729.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009733.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009742.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009746.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009756.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009757.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP203\A0009759.dll -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.PornWare.PopCap.b : Cleaned with backup
C:\WINDOWS\dsr.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINDOWS\dsr.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\WINDOWS\invitessk.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\WINDOWS\qmrfjz.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\rvyrud.exe -> Adware.BetterInternet : Cleaned with backup


::Report End

Thanks

[therock247uk]

1. Make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://www.xtra.co.n...1916458,00.html

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. While in safemode open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildt...orts/wtinst.cab

4. Delete the files. (if present)

C:\WINDOWS\dsr.dll
C:\WINDOWS\dinst.exe

5. Reboot and post a new Hijackthis log here in a reply.

[landnwhitfill]

Just in case I have not said it enough . . . THANK-YOU
I would not have been able to fix this without you!!!!

I have performed the steps requested and below is the file:

Logfile of HijackThis v1.99.1
Scan saved at 9:38:20 PM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Combs\Desktop\HIJACK\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.earthlink.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldw...5/pool/pool.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldw...ed/wwlaunch.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon...4.30/ttinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Combs\Desktop\CWShredder.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

Is there anything else?
Thanks again

[therock247uk]

Your log is clean

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Credit to PGPhantom for canned speech.

[therock247uk]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.