[Dawg105]

Followed all directions and still have the PS Guard Malware Infection. Here is my HJT log and Ewido log:

Logfile of HijackThis v1.99.1
Scan saved at 10:30:23 PM, on 7/30/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\nslsvice.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\aniServ.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Notes\ntmulti.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\Program Files\Network Associates\Remote Desktop 32\CONNSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINNT\system32\RunDll32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\PROGRA~1\SYSTEM~1\WScheduler.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Belkin\Belkin Wireless Utility\wcu.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Washer\washer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\4755\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.lawson.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Lawson
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [WScheduler] C:\PROGRA~1\SYSTEM~1\WScheduler.exe /LOGON
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [intell32.exe] C:\WINNT\system32\intell32.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.patchlink (HKLM)
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://boris.lawson...achecleaner.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://boris.lawson...=5400,0,50110,1
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://boris.lawson...=5400,0,50131,1
O16 - DPF: {6CA6AAD5-385E-40A0-AD5F-544D875A2662} (Pslocalr Class) - http://password.laws...cs/pslocalr.dll
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://boris.lawson...al/urxshost.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://lawson.webex...bex/ieatgpc.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://boris.lawson...=5400,0,50124,1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O20 - Winlogon Notify: tphotkey - C:\WINNT\SYSTEM32\tphklock.dll
O23 - Service: Airgo Networks NIC Service (ANISERVICE) - Airgo Networks, Inc. - C:\WINNT\System32\aniServ.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\WINNT\system32\nslsvice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: PatchLink Update - Patchlink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe (file missing)
O23 - Service: RemoteDesktop Connection Manager (RemoteDesktopConnectionManager) - Magic Solutions, A Network Associates Company - C:\Program Files\Network Associates\Remote Desktop 32\CONNSRV.EXE

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:57:11 PM, 7/30/2005
+ Report-Checksum: BE92210F

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup
C:\WINNT\system32\intell32.exe -> Trojan.Small.ev : Cleaned with backup
C:\WINNT\popuper.exe -> Trojan.Puper.w : Cleaned with backup
C:\Documents and Settings\4755\Cookies\4755@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup


::Report End

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Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist.

[tampabelle]

Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist.

[Dawg105]

PS Guard Still there
___________________________________________________________________


smitRem log file
version 2.2

by noahdfear

The current date is: Sun 07/31/2005
The current time is: 10:52:44.55

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~

PSGuard spyware remover
PSGuard spyware remover.lnk


~~~ Favorites ~~~



~~~ system32 folder ~~~

oleext.dll
ole32vbs.exe
logfiles


~~~ Windows directory ~~~

sites.ini


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleext.dll


~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

wininet.dll INFECTED!! Starting replacement procedure.


~~~~ Looking for C:\WINNT\system32\dllcache\wininet.dll ~~~~


~~~~ C:\WINNT\system32\dllcache\wininet.dll Present! ~~~~


~~~~ Checking dllcache\wininet.dll for infection ~~~~


~~~~ dllcache\wininet.dll Clean! ~~~~

~~~ Replaced wininet.dll from dllcache ~~~

____________________________________________________________________

Incident Status Location

Spyware:spyware/bargainbuddy No disinfected C:\WINNT\launcher.exe
Adware:adware/psguard No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD
____________________________________________________________________

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:24:11 AM, 7/31/2005
+ Report-Checksum: F6822743

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup


::Report End

____________________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 12:59:27 PM, on 7/31/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\nslsvice.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\aniServ.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Notes\ntmulti.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\Program Files\Network Associates\Remote Desktop 32\CONNSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINNT\system32\RunDll32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\PROGRA~1\SYSTEM~1\WScheduler.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Belkin\Belkin Wireless Utility\wcu.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Washer\washer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\4755\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.lawson.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Lawson
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [WScheduler] C:\PROGRA~1\SYSTEM~1\WScheduler.exe /LOGON
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\RunOnce: [delfile] C:\delfiles.cmd
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.patchlink (HKLM)
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://boris.lawson...achecleaner.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://boris.lawson...=5400,0,50110,1
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://boris.lawson...=5400,0,50131,1
O16 - DPF: {6CA6AAD5-385E-40A0-AD5F-544D875A2662} (Pslocalr Class) - http://password.laws...cs/pslocalr.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://boris.lawson...al/urxshost.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://lawson.webex...bex/ieatgpc.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://boris.lawson...=5400,0,50124,1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O20 - Winlogon Notify: tphotkey - C:\WINNT\SYSTEM32\tphklock.dll
O23 - Service: Airgo Networks NIC Service (ANISERVICE) - Airgo Networks, Inc. - C:\WINNT\System32\aniServ.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\WINNT\system32\nslsvice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: PatchLink Update - Patchlink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe (file missing)
O23 - Service: RemoteDesktop Connection Manager (RemoteDesktopConnectionManager) - Magic Solutions, A Network Associates Company - C:\Program Files\Network Associates\Remote Desktop 32\CONNSRV.EXE

Edited by Dawg105, 31 July 2005 - 01:06 PM.

[tampabelle]

Hi Dawg105,


Open Notepad.
Copy the text from the box to an empty file.
Save it as ‘export.bat’ to your desktop.
Choose Save as Type as "All Files"

regedit /e c:\smit.txt "HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD"

Close Notepad.

Find ‘export.bat’ on your desktop.
Doubleclick the file. It will create a file called ‘smit.txt’ in c:\
Copy the entire text and past it to your reply here in this topic.

[Dawg105]

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD]
"VersionInfo"="APP_VER=1.2.3
DATABASE_VER=3.2.3
DATE=10/10/04
SIGNATURES=50000"
"RegistrationUrl"="http://www.psguard.c...register/9.0.2"
@="C:\\Program Files\\PSGuard"
"InstallDir"="C:\\Program Files\\PSGuard"
"DatabaseFile"="C:\\Program Files\\PSGuard\\database.pkg"
"ResourceDll"="C:\\Program Files\\PSGuard\\Localization.dll"
"SCAN_DEPTH"="1"
"SCAN_PRIORITY"="0"
"QuarantineLocation"="C:\\Program Files\\PSGuard\\Quarantine"
"MinOnStartup"="0"
"ScanOnStartup"="1"
"StartAtWinStartup"="1"
"EnableRTMonitoring"="1"
"AlwaysBlockChanges"="0"
"AlwaysBlockWhenNoAV"="1"
"PerformUpdate"="1"
"UpdateInterval"="3"
"MGuid"="{D84D3EFF-7A73-41D2-A1FD-98E1DF5617EB}"

[HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD\PSGuard]
"InstallationID"="{68D79819-4680-4DE5-93D6-DCFF4A461377}"

[tampabelle]

Hi Dawg105,

These are only registry keys left behind by PSGuard. The files have been cleaned / deleted.

Lets fix the registry also.

Please copy the following in a new text file in Notepad and save it as fix.reg (make sure the Save as Type is set to All Files) -

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD]
"VersionInfo"=-
"DATABASE_VER"=-
"DATE"=-
"SIGNATURES"=-
"RegistrationUrl"=-
"@"=-
"InstallDir"=-
"DatabaseFile"=-
"ResourceDll"=-
"SCAN_DEPTH"=-
"SCAN_PRIORITY"=-
"QuarantineLocation"=-
"MinOnStartup"=-
"ScanOnStartup"=-
"StartAtWinStartup"=-
"EnableRTMonitoring"=-
"AlwaysBlockChanges"=-
"AlwaysBlockWhenNoAV"=-
"PerformUpdate"=-
"UpdateInterval"=-
"MGuid"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD\PSGuard]
"InstallationID"=-

Double click on fix.reg and let it merge with the registry.

Reboot the PC and do a scan with Panda again. Post back the scan report here.

Also let me know if you have any issues with your PC.

[Dawg105]

Hey Tampabelle,

Looks like the PS Guard is gone and the Panda Scan was clean..however, it is taking a full 3-4 minutes for Windows to launch (specifically for the icons to appear on the desktop) Other than that it seems OK.

Thanks very much. I really appreciate your assistance. Your responses have been timely and directions easy to follow. Hope we can resolve this last issue.

Warm Regards,
Dawg105

[tampabelle]

Hi Dawg105,

Lets clean up some unwanted stuff from your HJT log. That should speed up your PC.


Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\RunOnce: [delfile] C:\delfiles.cmd

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Please note that fixing the entries in HJT would only prevent them programs from running at startup. You can always manually run the programs.

You also have Spysweeper installed on your PC. Please do a scan with Spysweeper and let it fix anything it finds.

Reboot the PC and let me know how your PC is now !!!!

[Dawg105]

Still a little slow launching Windows but acceptable. I am just happy about being rid of PS Guard! I really appreciate all of your assistance.

Thanks Again,
Dawg105

[tampabelle]

Can you post a fresh HJT log please ??

[Dawg105]

Logfile of HijackThis v1.99.1
Scan saved at 9:05:25 AM, on 8/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\nslsvice.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\aniServ.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Notes\ntmulti.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\Program Files\Network Associates\Remote Desktop 32\CONNSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINNT\system32\RunDll32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\PROGRA~1\SYSTEM~1\WScheduler.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\system32\HPZinw12.exe
C:\WINNT\system32\WISPTIS.EXE
C:\Notes\NLNOTES.EXE
C:\Notes\ntaskldr.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Nortel Networks\Extranet.exe
C:\Documents and Settings\4755\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.lawson.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Lawson
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [WScheduler] C:\PROGRA~1\SYSTEM~1\WScheduler.exe /LOGON
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.patchlink (HKLM)
O16 - DPF: {2A0B9B82-D5C8-4D3D-8338-AD55B23662B1} (F5 Networks CacheCleaner) - https://boris.lawson...achecleaner.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://boris.lawson...=5400,0,50110,1
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://boris.lawson...=5400,0,50131,1
O16 - DPF: {6CA6AAD5-385E-40A0-AD5F-544D875A2662} (Pslocalr Class) - http://password.laws...cs/pslocalr.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://boris.lawson...al/urxshost.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://lawson.webex...bex/ieatgpc.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://boris.lawson...=5400,0,50124,1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A480787-8877-4CA9-BD21-C6D31FC032D2}: NameServer = 10.0.0.60,10.0.0.61
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{0A480787-8877-4CA9-BD21-C6D31FC032D2}: NameServer = 10.0.0.60,10.0.0.61
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corpnet.lawson.com
O20 - Winlogon Notify: tphotkey - C:\WINNT\SYSTEM32\tphklock.dll
O23 - Service: Airgo Networks NIC Service (ANISERVICE) - Airgo Networks, Inc. - C:\WINNT\System32\aniServ.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\WINNT\system32\nslsvice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Notes\ntmulti.exe
O23 - Service: PatchLink Update - Patchlink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe (file missing)
O23 - Service: RemoteDesktop Connection Manager (RemoteDesktopConnectionManager) - Magic Solutions, A Network Associates Company - C:\Program Files\Network Associates\Remote Desktop 32\CONNSRV.EXE

[tampabelle]

Hi dawg105,


Your HJT log is clean. Lets clean up a little bit of your Registry.

*Please dowload: RegSeeker.
*Click on "Clean The Registry" in the left panel.
*Check all boxes (make sure the backup box in the lower left corner is selected!).
*After it runs, click "Select All" on the bottom, then right-click on any selected item in the window and select "Delete Selected Items".
*Click "Quit RegSeeker".

Now, open any of your installed programs, and make sure that everything opens ok. If so, reboot, then go back and run the RegSeeker again, do the same thing again if anything is found. It may have to be run several times, but you want it finding none to very few items. *Make sure to reboot between each use of the program.

Let me know how it goes

[Dawg105]

It cleaned over 500 entries. When I re-boot, it keeps trying to install "TrayApp". It says I need to install the cd. Unfortunatley, I do not have the cd for this. Can I get it from the internet? Is it needed?

Thanks

[tampabelle]

Is any of your programs giving you any issues ??

Check your printers also.

Let me know. Unfortunately, trayapp can be linked to any of the programs.

[Dawg105]

It was my printer. The printer CD fixed it.

Everything seems to be working properly again. Thanks!